Traditional Culture Encyclopedia - Travel guide - What are the precautions in the travel contract?
What are the precautions in the travel contract?
Tourists should pay attention to the following matters before signing a travel contract with a travel agency:
1. Does the travel agency have both a travel agency business license issued by the tourism administrative department and a business license issued by the industrial and commercial administrative department?
2. Review the business scope of travel agencies: domestic travel agencies may not engage in international tourism business; International travel agencies that have not obtained the qualification to engage in outbound tourism business of China citizens at their own expense shall not engage in outbound tourism business;
3. Whether the tour guide of the travel agency has professional qualification certificate and post qualification certificate;
4. Understand the travel service quality of travel agencies in recent years;
5. Are there any clauses in the travel contract that exempt the travel agency from responsibility, increase the tourists' obligations and exclude the tourists' main rights?
Two, tourists should pay attention to make a clear agreement on the following matters when signing a travel contract:
1, contract entity
2. Tourist routes and charging standards
3, daily sightseeing spots, shopping places, hotels, housing standards and self-funded projects.
4. Mode and conditions of transportation
5. Insurance
6. Liability for breach of contract.
Three, tourists encounter the following common problems in the process of tourism processing basis:
1. When the travel agency merges with the tourism team, it shall obtain the written consent of the tourists and confirm the price and service standard to the tourists in writing; If the original contract amount is higher than the lowest contract price 15% of the same service standard of the same team after the merger, the difference will be returned to the tourists.
2. If the goods purchased by tourists in the property places arranged by the operation plan are fake and shoddy goods, they may ask the travel agency to assist in returning the goods or claim compensation.
3. If the contract cannot be fulfilled due to the fault of the travel agency, the tourists can investigate the travel agency's liability for breach of contract according to law or in accordance with the travel contract.
4. If the travel itinerary is delayed due to the fault of the travel agency, whether to continue to perform the contract requires the written consent of the tourists and bear the corresponding liability for breach of contract.
5. If the tourists leave the team during the tour due to the fault of the tour guide, the travel agency shall pay the tourists a penalty equivalent to 30% of the travel expenses, in addition to the accommodation and other necessary expenses during the period when the tourists leave the team.
Four, due to the fault of the travel agency, the legitimate rights and interests of tourists are damaged:
1. You can claim directly from the travel agency.
2. You can directly complain to the relevant tourism administrative department or its superior competent department where the travel agency is located or where the damage occurs.
3. You can bring a lawsuit directly to the people's court.
Five, tourists enjoy the rights in the process of tourism:
1. Choose tour operators and service contents and methods independently, and refuse compulsory transactions by tour operators.
2. Understand the real situation of the quality of tourism goods and services.
3. Get personal and property security.
4, according to the contract, get high quality and good price of tourism services.
5. National customs and religious beliefs are respected.
Travel is a process, and there are always some people or things that can touch your scenery and touch you. People who like to travel will have different feelings every time.
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