Traditional Culture Encyclopedia - Travel guide - Personal work summary annual assessment
Personal work summary annual assessment
Summary of Personal Work in Annual Assessment 1 Time flies, and 20xx years will soon pass. Looking back on the past year, I can't help feeling a lot. Over the past year, under the care and direct leadership of hospital leaders and head nurses, and with the care and help of colleagues, we have worked hard to learn business knowledge and improve our theoretical knowledge and business level in line with the service tenet of "all patients are the center, all patients are the center". The nursing work assigned by hospital leaders at all levels has been well completed, and with the care, support and help of comrades, new progress has been made in thought, study and work, which is summarized as follows:
1. Be strict with yourself, consciously strengthen party spirit cultivation, and further improve party spirit cultivation and political and ideological consciousness.
Over the past year, I have adhered to the correct world outlook, outlook on life and values, guided my study, work and life practice with the correct world outlook, outlook on life and values, loved my motherland, loved the China * * * production party, and had confidence in winning socialism. Conscientiously implement the party's line, principles and policies and do a good job in socialist construction. Proactive, diligent, fearless, conscientious, and make contributions in ordinary jobs.
Second, strengthen theoretical and professional study, and constantly improve their overall quality.
Strengthen self-professional ethics education. The professional ethics and ideological and moral level of nurses directly affect the quality and image of nurses. Therefore, after several times of clean government education and skills training a year, I understand that we should adhere to the principle of "honesty and self-discipline, strict law enforcement and enthusiastic service", take people's satisfaction as the fundamental starting point for doing a good job, always put the interests of the party and the people first, firmly establish the concept of loving the people and establish the image of "angels in white" in people's minds. Strengthen the cultivation of "four selves", that is, "self-respect, self-examination, self-alarm, self-motivation", and give full play to the initiative of nurses. I also pay great attention to the professional image of nurses, pay attention to civilized and polite service in my daily work, adhere to civilized language, be dignified in appearance, dress neatly, do not wear heavy makeup, do not wear high heels and ring shoes, be polite and treat patients well. Under the active and serious guidance of the head nurse, I have made great progress and improvement in many aspects, insisting on nursing rounds for critically ill patients and training nurses in three basics. Every time the technical operation examination organized by the nursing department has achieved excellent results. In one year's work, we can always adhere to the service concept of "patient-centered, quality-centered" and improve our own quality and emergency response ability.
Third, work hard and finish the task on time.
When I combine the theoretical knowledge I have learned before with my clinical work, on the one hand, I should be strict with myself in my usual work and consult more teachers, on the other hand, I should study hard in my spare time and understand the essentials. I remember when I first arrived in gynecology, I was not used to it, but I was not afraid of what I had never done. In order to do a good job and obey the arrangement of the leader, I am not afraid of trouble. I asked the teacher, learned from my colleagues and explored my own methods. In a short time, I became familiar with the work of gynecology, understood the responsibilities of each class, clarified the procedures and direction of work, improved my working ability, and formed a clear working idea in specific work, which enabled the work to be carried out smoothly.
With the goal of "doing better", we have cultivated innovative consciousness and successfully completed the following duties: assisting the head nurse in ward management and sorting out medical documents. Seriously receive every patient, treat every patient as his friends and relatives, and always put yourself in others' shoes. Do a good job in writing medical documents. The writing of medical documents needs to be serious and responsible, with a correct attitude and clear thinking. I seriously study the writing standard of department documents, and carefully write ordinary care records, critical care records and rescue records. Abide by the rules and regulations and keep in mind the three basics (basic theory, basic knowledge and basic skills) and three strictness (serious attitude, strict requirements and strict methods). In order to improve the theoretical and operational level of each nurse, the nursing department conducts theoretical and operational examinations every month, setting high standards for their work. Work attitude should be correct, "the doctor is the heart of parents". I take it as my duty to do everything possible to alleviate the pain of patients. I hope all patients can recover soon, so every time I enter the ward, I spare no effort to encourage them with limited time, patiently help them understand their illness, establish confidence in overcoming the disease, and silently pray for their early recovery. Love your job, be able to treat every job correctly and seriously, devote yourself to your work, serve everyone enthusiastically, abide by labor discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to your post, need to work overtime on time, and ensure that the work can be completed on time. Make a personal work plan before the start of work, give priority to finish all the work in time, achieve the expected effect, complete the work with good quality and quantity, and have high work efficiency. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, I have made great progress in my work, created a new situation in my work and made due contributions to people's health.
Of course, I still have some shortcomings to improve. For example, in study, sometimes I feel impetuous, I feel that I have too much to learn, and I am impetuous, especially when I encounter setbacks, and I can't handle it calmly. At work, sometimes the standard is low. Although I can basically perform my duties and obligations, my initiative needs to be further improved, which is what I need to improve and improve in the future. In the past year, I thank the hospital leaders and head nurses for their education, guidance, criticism and help, and my colleagues for their concern and support. Looking back on the past, there have been many advances and improvements, but there are also some shortcomings; Looking forward to the future, we should carry forward our own advantages and overcome our own shortcomings. Contribute to the bright future of the hospital.
By the end of XX, I had been working for one year, especially when I became an official reporter of the Economic Department of City Express last year, which made me deeply feel the pressure, hardship, glory and responsibility of my work. In the past six months, I have tasted the ups and downs of being a reporter, and at the same time I have a more comprehensive understanding of my own advantages and disadvantages. This is a process full of challenges, opportunities, setbacks and satisfaction. Through it, I realized:
First, a solid foundation, broad vision, can get a good news perspective.
In this year's daily work, I made a detailed analysis of the economic columns of major media in this city and found out the positioning of my own bank. At the same time, I also realize that I must study hard and try to look at news from a professional perspective. I make up specialized courses in my spare time, read a lot of professional newspapers at the same time, observe the unique perspective and news entry point of outstanding journalists, and carefully read the news reports of colleagues in the Ministry of Economic Affairs. Through a period of observation, I realized that a good economic journalist must have the ability to draw inferences from others and draw inferences from others. There must be enough knowledge reserves (the sensitivity of news is based on extensive knowledge reserves). In order to achieve this goal as soon as possible, I have done a lot of work, and the reporter's annual personal work is summarized and evaluated. First, I insist on watching the economic programs of CCTV and Tianjin TV, from which I can learn the basic knowledge of finance and key economic hot issues. Secondly, I try to be a conscientious person and pay attention to what people around me talk about in various topics in case of emergency. I remember that at the beginning of last year, as a new reporter, it was extremely difficult to collect and write bank news at the beginning of my work. Through reading and observation, I found some distinctive news points and completed some financial manuscripts at the beginning of XX.
Second, pay attention to accumulation, learn from others and accumulate your own energy.
I deeply realize that the most valuable and important qualities of journalists are keen news, physical strength, intelligence and reaction speed. Reaction speed has three foundations: a solid foundation, rich experience and correct and scientific methods. As a new reporter who hasn't been in the business for a long time, I focus on the method: every time I pick up a topic, I ask myself to choose the right starting point in the shortest time. For familiar fields, I learn more and ask more questions, consult more experienced colleagues and think carefully; For unfamiliar areas, I use the way of online inquiry to understand the background information in the shortest time and quickly clear the obstacles.
On July 8th and 9th, a series of rich, informative and in-depth press releases on the economic impact of the British terrorist serial bombings were written on this basis and won the good draft award of the newspaper.
Third, hard-working, persevering and able to make progress.
Financial news is very professional. Over the past month or so, through interviews and articles with the presidents of various banks in this city, I have come to understand a truth more and more: only by working hard, turning pressure into motivation and persisting can we exercise our level and hone our willpower and ability. As long as we work hard and persevere, we will certainly gain something. Some advantages of the interviewee are also a nutrient for our own growth energy.
After the completion of every report in the past year, I have a lot of thoughts and summaries. These are my deepest feelings. I feel that I have really solved some problems that I have been confused about in my work last year, but at the same time, the new working state has brought me new puzzles and problems, and I still face many problems that need to be solved again. I think in next year's work, in addition to continuing to make patient and solid accumulation in several areas of my own report, how to make some resources reserved by myself reflect the advantages and maximum value in my report is a problem that I particularly need to find the answer.
Summary of Personal Work in Annual Assessment 3 I. Main Work Completed:
1. 1 pe pipe bidding for water supply pipeline reconstruction project has been realized. The bid price of this project is 9,862,400 yuan, and the contract is currently being implemented. Because Jingyi Road is located in the urban area, it is difficult to dig and coordinate with the resident units, so the progress of the project is slow, which may affect our settlement.
2. Complete the bid of pe pipe for water supply pipeline of xxx National Road in East New Town. This project is the first large-scale use of pe pipes in Jinan, which has a great impact. After two months' efforts, the project has been basically completed and approved by the supervisor and Party A, laying a solid foundation for the promotion of Wei Xing pe pipeline in Jinan market.
3. Completed the warehouse inventory of the asset appraisal company.
4. The bidding of pe pipe for water supply pipeline in Shanda New School has been realized, with a price of 820,000 and a performance of 620,000. The project is located in the south outer ring and is a key project of the city. At present, the experiment has been suppressed and passed the acceptance, except for the initial project added later.
Second, the problems and solutions in the work:
1, unable to correctly handle market information, as shown in:
(1) lacks the ability to control market information. In the ancient society with highly developed information, many effective information passed by us, but we didn't grasp it;
(2) Lack of ability to deal with market information. Effective information depends on mastering, analyzing, processing and submitting. We often lack how to judge the correctness of information.
(3) Lack of information exchange makes a lot of effective information disappear in vain. In the future work (free of charge, please indicate the reprint), we should take effective measures to give full play to the role of information, strengthen information processing ability and strengthen communication, which may correctly judge the accuracy of information.
2. At the beginning of the year, because of my low professional level and lack of experience, I couldn't get a clue in the initial bidding work and failed many times. What's the problem? Facing the lessons of many failures, we found our own reasons, analyzed the project bidding documents, compared our competitors, and found out our own shortcomings. In the future work, we should always strengthen business study, improve our own ability, enhance the market competitiveness of enterprises, and make the company invincible in the future bidding work.
3. Lack of planning and guarantee. In the project of Shanda New School, due to lack of understanding of the project progress, lack of clear priorities and unreasonable sequencing of production progress, the delivery was slow. In terms of equipment maintenance, there are no safeguard measures, and the machine is broken without accessories, which affects the abnormal construction and causes adverse effects. In the future work, we should strengthen communication with the owner, help the owner to analyze the drawings, understand the progress of the project, make plans in advance, and calculate the allowance on the pipe fittings. Strengthen the protection and maintenance of welding equipment, handle problems in time and leave no hidden dangers. For parts that are often damaged, reserve them in advance and repair the equipment at the first time.
Three resumes and future work plans:
1. Analyze competitors, strengthen communication with competitors and conduct cooperative competition. At present, our most powerful competitor is Sichuan Senpu Pipe Industry, whose sales network covers all Shandong markets and has a huge interpersonal network, and its sales performance in Jinan is second only to ours. At the beginning, in order to compete for market share, both of us adopted the strategy of reducing cheap money, which would only make both sides lose more profits and lose both sides. In the second half of the year, we should strengthen the contact between the two sides, improve each other, complement each other, use each other, blame each other, combine competition, recycle interests and enjoy the market.
2. Do a good job in after-sales service, especially emergency maintenance. At the beginning, the most intense market competition was service competition. The promotion of a good product is not only good moral character, but also perfect after-sales service. Many emerging pipelines were huge when they first entered the market, but why did they disappear soon? It is because the protective measures are not in place and the service level is not up to standard. We should make great efforts in maintenance, systematically train personnel, buy special tools for emergency maintenance, and prepare to repair pipe fittings, so as to truly let customers have no worries.
3. Strengthen communication and cooperation between departments. As a business part, we should learn more from our brother departments, strengthen contact, cooperate uniquely and provide good service. In order to achieve the same goal of the property management company, all parts should cooperate carefully, reduce internal friction, give full play to team spirit, and improve the overall combat capability of the property management company with the help of the strength of the group.
4. Cultivate the market, increase advertising and establish brand awareness.
Jinan is currently engaged in urban construction, and the large-scale pipe network transformation and branch water supply in the eastern new town and the western university town have brought us unlimited business opportunities. Do a good job in market evaluation, summarize the lessons of the three projects in the first half of the year, do a good job in customer return visits, apply the good performance characteristics of Wei Xingguan, properly invest in certain advertisements, improve the reputation of enterprises, increase marketing efforts and further promote them.
5, strengthen learning and internal management, strengthen training, standardize management system, improve the quality of employees. Constantly learn professional knowledge and improve business level. Constantly improve and standardize various governance systems to lay a good foundation for the development of various work.
6. Do a good job in safety. Safety is the eternal theme of enterprises. Adhere to the principle of giving priority to prevention, combining prevention with treatment, strengthening education, and preventing and treating by groups. Through insurance education, employees' insurance awareness and self-protection ability have been enhanced, and work summary has found a safe and comfortable working environment for employees.
Summary of Personal Work in Annual Assessment 4 I. Recruitment and File Management
Recruitment In order to replenish hotel staff in time and follow up, to ensure that someone is available and someone can choose, generally speaking, recruitment is divided into regular recruitment and unconventional recruitment. Formal recruitment refers to recruitment in the xx talent market, but the xx talent market has not yet formed a certain scale. This kind of recruitment has a certain impact on occupations such as room attendants and food delivery staff. In addition to regular recruitment, our department is also preparing to get in touch with major technical secondary schools in the season of graduates.
The effect of the above recruitment methods is not obvious. In addition, the human resources department strengthens the contact with its employees and encourages them to recommend their friends to the hotel. This is a method with a wide source of talents.
The employee file is a resource base to grasp the basic information of employees in time, and it is also an important link to establish the talent pool of employees. It includes three parts: employee handwritten files, including on-the-job employee files, resigned employee files and applied employee files. The establishment and effective management of archives is conducive to the human resources department to keep abreast of the on-the-job employees and personnel flow. For those who come to the hotel to apply for a job, it can be greatly improved to establish a file as a talent pool to facilitate all departments to consult at any time when they need someone.
Second, the personnel on-the-job situation
The hotel has a total of 169 employees, including 9 in the administrative office, 9 in the finance department 19, 9 in the logistics department, 25 in the marketing department 14, 30 in the housekeeping department, 7 in the engineering department 14 in the security department. Among all employees, there are 5 directors, general manager, deputy general manager and general assistant, 2 directors, 9 managers, 7 deputy managers, 5 supervisors, foreman 12 and employee 139, accounting for 19% of the total number and 92% of the total number of employees.
Third, labor wages.
Since the chairman took over, according to the salary of hotel employees, a series of adjustments have been made to the salaries of various departments. Through adjustment, the on-the-job situation of employees is relatively stable, and the current salary can reflect the difference between excellent and ordinary, which can play a certain incentive role for employees.
Fourth, the personnel quota audit
According to the actual situation of the hotel and the opinions of the department, the minimum staffing of the human resources department in the off-season is as follows
Off-season personnel and peak season personnel
Housekeeping department: 30 people +3 people
Catering Department: 25 people +3 people
Kitchen: 24 people +4 people
Marketing department: 14 people
Logistics department: 9 people
Finance Department: 19 people
Administrative office: 9 people
Engineering department: 17 people
Security department: 14 people
Personnel quality inspection department: 3 people.
Front desk: 9 people
Number of people: 169 * * *:+ 10: 179.
But from a practical point of view, the effective use of personnel should be directly proportional to the operating state. More importantly, in business hotels, it is preliminarily assumed that cross-training is the best way to allocate personnel between departments.
Based on the above summary of 20xx work, there are still many shortcomings in my work and that of my department. We need to continue to strengthen our study, save our strength and strive to enrich and improve ourselves. Mainly includes:
1. The system scheme needs to be improved. Only by forming a standard system suitable for hotel operation can a "legal" environment be formed in the future work.
2. Training should be strengthened to form a positive learning atmosphere in the hotel and cultivate the learning enthusiasm and initiative of hotel employees. Only with diligent and studious staff can the hotel make faster progress.
3. The recruitment method of employees is single and the supply is not timely, which leads to the shortage of personnel in various departments.
4. Employee assessment is not in place. Generally speaking, this year's employee appraisal work lacks overall arrangement and periodicity, and it also fails to listen to employees' opinions extensively for comprehensive analysis.
5, file management is not in place, the file records the footprint of the hotel development, a good file material, can be convenient for leaders to review and summarize, and learn from it, but as far as this department is concerned, it only initially established the personnel file of employees, failed to set foot in the overall file of the hotel, and lacked some pictures and audio-visual files. It can be said that this is a big shortcoming of file management.
6. Lack of professional ability has always been the bottleneck affecting the management promotion of this department, lacking advanced management consciousness and selfless management spirit. Due to the narrow knowledge and management perspective, mistakes in daily work are low.
In view of the above problems, our department will further emancipate our minds, update our concepts, strengthen measures and seriously solve them. We plan to carry out our work according to the following ideas in next year's work.
Personal operation
(1) Pay close attention to the information of the labor market and the positions of peers at all levels, and put forward suggestions on the adjustment of employees' wages and benefits in a timely manner according to the economic benefits of the hotel and the growth of total wages.
(2) According to the characteristics of the hotel industry, implement the government's relevant labor insurance policies, assist in establishing and improving the rules and regulations of labor and employment, employ people strictly according to law, and seriously and properly handle the reasonable requirements put forward by employees.
(3) Approve all kinds of leave applications, overtime and compensatory leave according to the hotel rules and regulations.
(4) According to the actual operation of the hotel, analyze the needs of hotel personnel, and put forward a reasonable personnel structure adjustment scheme to ensure the enjoyment and rational use of human resources. For example, catering staff can also be room attendants, receptionists at the front desk can also be receptionists and waitresses, and security guards can also be doormen and food delivery staff. This can not only reduce staffing, save money, but also give employees more opportunities to master service skills, which can be described as the best of both worlds.
(5) According to the changes of hotel employees and the requirements of leaders, edit the employee address book.
(6) Implement the annual and monthly work plans and work summaries of employees according to the hotel system.
(7) Tracking and implementing personnel recruitment, assessment, transfer, promotion, promotion and dismissal.
(9) It is planned to carry out spring outing, singing contest, speech contest, chess game, poker game and other cultural and sports activities. In the spring, summer and autumn when the hotel reception task is not heavy, let employees relax, adjust their mentality and devote themselves to customer service with full mental state. Only happy employees can have happy guests.
(9) Do a good job in human resources development, constantly improve the overall quality of hotel managers and employees, reserve talents for all departments of the hotel, and replenish employees at all levels for the hotel at any time.
(10) Communicate with all departments regularly, check and supervise the implementation of various rules and regulations related to hotel human resources, and prevent supernumerary employees and employees from running away.
(1 1) Conduct recruitment, personnel screening and interview according to the employment needs of the hotel and the actual situation of the hotel.
(12) For the salary problems raised by employees, it is necessary to thoroughly understand the situation, conduct mediation, safeguard the interests of the hotel, and let employees understand and accept them.
(13) Keep friendly relations and exchanges with colleagues in hotels, tourism colleges and talent exchange centers, and keep abreast of the latest information of colleagues.
(14) Keep the personnel files of all employees confidential, and implement the personnel confidentiality system and employee file management system.
(15) Complete other tasks assigned by superiors and attend hotel regular meetings.
2. Personnel training
Make departmental training plan and assist in planning the training work of hotel departments. Implement a cross-training program to make hotel employees versatile.
3. Office materials
In line with the principle of saving every piece of paper and pen, purchase and requisition materials consumed by departments.
4, safety responsibility
As the head of the department's safety, always pay attention to the daily fire prevention and safety hazards of the department.
5. Inter-departmental and sub-departmental coordination
(1) Communicate with other departments and convey the use and training information of the Human Resources Department to relevant departments and competent managers.
(2) Communicate with other departments and cooperate with the quality inspection department to handle employee complaints.
6. Knowledge and skills that need to be further mastered
Familiar with the national labor law, the rules and regulations formulated by the hotel, the employment and training of various departments, computer operation and the use of software such as word and excel, so as to better serve the hotel.
The above is the summary of the work in 20xx and the prospect of the work in 20xx. I believe that in the new year's work, I can give full play to my advantages and potential and raise personnel work to a new level.
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