Traditional Culture Encyclopedia - Travel guide - What rights do tourists enjoy? What obligations should I undertake?
What rights do tourists enjoy? What obligations should I undertake?
According to the accommodation contract, tourists can enjoy standardized services and will not be treated differently because of nationality, identity, religion, nationality, gender, occupation, etc. Tourists' personal and property rights are inviolable, and they have the right to complain and sue when their legitimate rights and interests are violated.
Obligations of tourists: show valid certificates to the accommodation registration management personnel; Pay accommodation and other legal fees; Do not bring inflammable, explosive, toxic, corrosive and radioactive dangerous goods into the accommodation; No gambling, prostitution, drug abuse, dissemination of obscene articles and other illegal acts; Do not drink too much, make too much noise, affect others' rest, or stay overnight or transfer beds without authorization; Damage to facilities and property, shall be liable for compensation; If the reservation is not applicable, it shall compensate the store for the loss; Abide by the relevant regulations of the mall.
Related knowledge:
Travel agencies shall provide agreed services for tourists, and the services provided shall not be lower than national standards or industry standards.
Travel agencies should give true and clear answers to tourists' inquiries about their service items and service quality.
Travel agencies should provide tourists with services that meet the needs of ensuring the personal and property safety of tourists. For projects that may endanger the personal and property safety of tourists, they should make true explanations and clear warnings to tourists, and take measures to prevent the occurrence of hazards; Legal provisions, customs, religious beliefs, etc. If it may cause misunderstanding or conflict among tourists in tourist destinations, it should be explained clearly in advance and suggestions should be made.
Travel agencies engaged in tourism business activities must take out travel agency liability insurance.
When concluding a travel contract with a tourist, a travel agency shall advise the tourist to buy relevant personal insurance for the tourist.
The service items provided by travel agencies shall be clearly marked, the quality and price shall be consistent, and there shall be no price fraud.
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