Basic requirements of tour guide's eloquence

The art of tour guide language can improve the expression effect by optimizing the language, thus establishing a good tour guide image. Only when the transmission of language symbols can establish a good image of tour guides can it be called the art of tour guide language. Here, I will share with you some basic requirements about the eloquence of tour guides for your reference.

Basic requirements of tour guide's eloquence

1. Voice specification. Whether it is Mandarin, dialect or foreign language, you must speak in a standardized way, with natural intonation and standard pronunciation.

2. articulate. The language should be clear and not confused.

3. It's loud. The voice should be pure and loud, not whispering or thundering.

4. The language is appropriate. The language vocabulary should be rich and the words used should be accurate and appropriate.

5. Sentences are fluent. The language should be refined and fluent, with no hum and haw, moderate speech speed and sincere tone.

6. Be kind. Sincere, warm and kind to tourists.

7. It's polite. Correct posture and gestures conform to social etiquette.

8. There are no buzzwords. Tour guides should not stutter, grasp phrases and bad habits, but pay attention to the beauty of language.

Language is an important tool for interpersonal communication and the most important medium for expressing thoughts and feelings. To further improve the language of tour guides, it is necessary to further train them. note:

1. The scientific nature of language.

Tour guides should pay attention to science and seek truth from facts when introducing scenic spots to tourists; Don't make up stories and legends. An informative introduction cannot be false.

2. Relevance of language.

Tourists come from different places, with different countries, nationalities, religions, habits, occupations, ages, education levels and knowledge levels. Tour guides should be guided by different people. The language of tour guides should distinguish between different tourists and use appropriate language, and pay attention to pertinence.

3. Vividness of language.

Tour guides should study hard and learn to use vivid language. Vivid image is the charm of the beauty of tour guide language and the concrete embodiment of the artistry and interest of tour guide language. The vividness of language should not only consider the content of the tour guide, but also the way of expression of the tour guide, and should be coordinated with one's own expression, gesture and tone. The language should be vivid and fluent, which not only requires the tour guide to speak in a correct and beautiful tone, moderate rhythm, correct grammar and appropriate words, but also requires the tour guide to have clear thinking, clear content and clear organization. Overall harmony. Give tourists a beautiful enjoyment.

4. Interesting language.

In order to make tourists have a strong interest in tourism, the language of tour guides should be interesting. Strive to blend scene and language, and stimulate tourists' rich travel addiction. We should use humorous language and appropriate metaphors to make tourists feel more cordial.

5. Humor of language.

Humorous language is the expression of a tour guide's cultural level and accomplishment, and it is also a sign of a person's intelligence. Humor always has comedy factors, or makes the listener relaxed and happy, smiles, enlivens the atmosphere and increases the fun; Or let tourists be stable, optimistic and forget their troubles and troubles when they encounter problems; Or enlighten tourists; Or euphemistically remind tourists through humorous language; Or euphemistically satirize a phenomenon to eliminate interpersonal disharmony.

The improvement of language art cannot be achieved overnight. Short-term training is necessary, but it is more important to rely on the long-term unremitting efforts of tour guides themselves in practice, accumulate more, summarize more, train more and improve more in peacetime. A tour guide engaged in international tourism must master more than one foreign language, even 2-3 foreign languages, and can also learn some local languages. Rich knowledge of languages is beneficial to their work.

6. Emotion of language.

Tour guides often need to introduce the landscape before and after tourists enter the aesthetic state. This kind of introduction is not abstract and stylized, but vivid and emotional. Therefore, the language of the tour guide should have feelings, which should be expressed through the eyes, gestures and facial expressions of the tour guide. The emotional expression of language means that the tour guide should move with the scene, like an amusement tour guide, move with emotion and move with emotion to impress the guests.

The jingle of tour guides practicing eloquence

1, new to Jianghu: fertilizer will volatilize.

2, a little famous: black fertilizer turns gray, gray fertilizer is black.

3. Name one party: black fertilizer will volatilize when it turns gray; Gray fertilizer will turn black after volatilization.

4, the world is famous: black fertilizer will fly when it volatilizes and turns gray; Grey fertilizer will fly when it volatilizes and turns black.

5, a generation of masters: black gray fertilizer will volatilize, turning gray black into flowers; Gray-black fertilizer will volatilize black ash to avoid flying flowers.

6, extraordinary: black ash fertilizer ash will volatilize, black ash will fly; Will the gray-black fertilizer volatilize, and will the black ash become gray and afraid of flying flowers?

7, flying fairy in the sky: the blackened black ash fertilizer ash will volatilize into gray, and the black ash flower will fly back; Ash, ash, black fertilizer will volatilize, and black ash is afraid that flying flowers will turn back to ash.

8. Lama and mute

A Lama came from the south with a five-catty ray in his hand. A mute came from the north with a trumpet pinned to his waist.

Lamas in the south are pulling Kunmu, and they want to exchange Kunmu for the mute speakers in the north.

Dumb people don't want to change their horns for Lama's eyes, and Lama also wants to change his horns.

Lama waved his gun and drew another corner. The mute took off his horn and gave it to the Lama who was drawing a gun. I don't know whether Tila shot at another speaker mute or whether another speaker mute hit Tila.

Lamas stew their eyes, and dumb people blow their horns.

9. sixty-six cows

The 66-year-old man built 66 buildings, bought 66 baskets of oil, raised 66 cows and planted 66 weeping willows.

Sixty-six baskets of oil, piled in sixty-six buildings; Sixty-six cows were buckled on sixty-six weeping willows.

Suddenly a strong wind blew down sixty-six buildings, overturned sixty-six baskets of oil, broke sixty-six weeping willows, killed sixty-six cows and killed sixty-six-year-old Lu Laohan.

10, Lao Liu is herding cattle.

There is a building No.6 in Liulin Town, where Mr. Liu lives.

One day, I brought six monkeys to see Liu; Hou Lao Liu came and pulled six cows; Come to the old six and carry six baskets of oil; Your old Liu is here with six silks.

Niu Laoliu, Hou Laoliu, Qiu Laoliu and You Laoliu live in Building 6 of Liu Laoliu. In the middle of the night, the cow went to the monkey, and the monkey fought a bullfight, knocking over Qiu Laoliu's oil and breaking the silk of You Laoliu.

Liu helped Qiu Lao Liu put away the oil, Hou Lao Liu helped You Lao Liu wash off the silk and oil, tied up the cow and looked at the monkey, and went upstairs to drink together.

Seven stars in the sky

There are seven stars in the sky, seven pieces of ice on the ground, seven lamps on the stage, seven warblers on the tree and seven nails on the wall.

Say, say, say, pull out seven nails. Whoa, whoa, whoa, whoa. Get rid of seven warblers. Bang bang broke seven pieces of ice. A gust of wind blew seven lamps. A dark cloud covered the seven stars.

12, read it seven times and you will be smart.

There are seven stars in the sky, seven pieces of ice on the ground, seven eagles on the tree, seven nails on the beam and seven lamps on the stage.

Spying, snoring, fanning out seven lights, pulling out seven nails, hush, shoo, shoo, shoo, shoo, shoo, shoo, shoo, shoo, shoo, shoo, shoo, shoo, shoo, shoo. Read it seven times in a row and you will be smart.

13, Si Xiaosi and Shi Xiaoshi

Four small four, Shi Xiaoshi went to the market on April 14 14: 40; Si Xiaosi bought 44.4 Jin tomatoes and Shi Xiaoshi bought 14.4 Jin filaments.

Si Xiao thought to exchange his 44.4 kg tomatoes for Shi Xiaoshi's 14.4 kg filaments.

Shi Xiaoshi didn't want to trade his 14.4 kg of filaments for Si Xiaosi's 44.4 kg of tomatoes.

Xiao Si said that 42 tomatoes weighing 44 kg can increase nutrition and prevent myopia.

Shi Xiao said, I can weave silk, satin and silk at the same time.

14, Ziziphus jujuba seed

There are three Laozi living on the mountain, three boys living at the foot of the mountain, and three brothers and three sisters-in-law living halfway up the mountain.

Three boys at the foot of the mountain, looking for three brothers and three sisters halfway up the mountain, borrowed three barrels of three liters of Ziziphus jujuba seeds.

Three brothers and three sisters-in-law on the mountainside lent three barrels and three liters of Ziziphus jujuba seeds to three boys below.

The third boy in the mountain borrowed three barrels and three liters of Ziziphus jujuba seeds from the third Laozi in the mountain.

There are three Laozi on the mountain, but there are three buckets and three liters of Ziziphus jujuba seeds.

I had to go halfway up the mountain to find my third brother and sister-in-law, and borrowed three barrels and three liters of Ziziphus jujuba seeds to the three boys below.

During the Chinese New Year, three young men at the foot of the mountain paved the Ziziphus jujuba seeds and returned them to the three brothers and three sisters-in-law on the hillside, and two Ziziphus jujuba seeds with three buckets and three liters.

A nail in the wall

A nail on the wall, a rope hanging from the nail, a bottle hanging under the rope, and a lamp under the bottle.

Hang the nail on the wall and take off the nail rope. Slide the rope down the bottle, break the bottle and light it.

The bottle hits the lamp, the lamp hits the bottle, the bottle says the lamp, the lamp scolds the rope, the bottle says the rope, and the rope says the nail, jingling and banging.

16, bench and pole

The bench is wide and the shoulder pole is long.

The pole is not as wide as the bench.

The bench is not as long as the pole.

The pole was tied to the bench,

The bench won't let the pole tie the bench.

This pole should be tied to the bench.

17, Bai Laoba

Eight ginkgo trees were planted in front of Bailaoba.

Eight white starlings fly from the north, and I don't know where they live.

White old eight hit eight white eight two with eight eight sticks.

Eight starlings are flying on eight ginkgo trees.

I wonder if Bai Laoba hit eight white starlings with these eight sticks.

Or hit eight ginkgo trees.

18, Goose and Pigeon

A flock of big white pigeons in the sky and a flock of big white geese in the river.

Xiang Tiange has white pigeons with sharp red beaks and white geese with curved necks.

White doves cut clouds and white geese cut waves.

Pigeons are cheerful, geese are lively,

White geese and doves are so happy in the blue sky.

19, the water is endless.

Heaven is connected with water, and water is connected with heaven.

Water and sky are the same color, endless,

Blue sky is like clear water,

Green water is like blue sky.

What is the connection between heaven and water,

Or water?

20. Buy food

Xiao Ai and Dai Xiao go shopping together.

Xiao Ai gave Dai Xiao a catty of vegetables.

Dai Xiao's cuisine is twice that of Xiao Ai;

Dai Xiao gave Xiao Yi a catty of vegetables.

Xiao Ai and Dai Xiao have as many dishes as usual.

Training mode of tour guide eloquence

First, the training of listening and knowing.

Practice your mouth, practice your ears first, and then speak after listening.

What we want to talk about is how to improve our listening ability. The so-called eloquence is not "lip service", but "lip service". Judging from the law of human language activities, there is also "listening" before "speaking", and there is no expression without listening. The research says that we must start with research and listening, and at the same time we must pay attention to ear training. If a tour guide wants to improve Lu's eloquence, he must start with listening and speaking training.

The complete listening process mainly includes listening clearly, taking notes, listening to analysis, listening to inspiration and listening to discussion.

1, listen carefully. Listening clearly mainly refers to listening clearly to what others are saying, including "watching color" and "distinguishing sound". 2. Listen and remember. Listening mainly refers to remembering what others say, including opinions, beginning and end, main facts, important pauses and turning points, keywords and so on. 3. Listen and analyze. Listening and analyzing is to analyze and distinguish what others say. Including carefully distinguishing eyes, expressions and gestures through the tone, stress and accent of the speaker, and finding out their contexts and their implied meanings. 4. Listen. Listening and understanding, also known as understanding, refers to fully understanding what others say, including understanding the surface meaning and deep meaning of various words or gestures used by others. 5. Listen. Listening is to examine and comment on the content, purpose, motivation, style and effect of the speaker's speech.

Requirements for hearing

Active and caring listening is a process of listening, remembering, analyzing, understanding, discussing, deciding and responding with the mouth, ears, eyes, hands, heart and brain, and it is a process of highly concentrating emotions and attention. Pay attention, observe the color and distinguish the sound. Grasp the key words and understand the implication. Distinguish and reevaluate, and make clear the advantages and disadvantages.

Listening skills

It is not enough to know only the links and requirements of listening. On this basis, we should also master some listening skills.

1. Prompt to induce people who are not good at words. It is necessary for the listener to help the speaker express himself more clearly. For tour guides, if people who are not good at words can be induced in time, they can help each other clear their minds and summon up the courage to speak while listening. In this way, it will help the speaker to eliminate psychological barriers and speak well.

2. Judge the value and true intention. The skill of judgment includes two aspects. One is to judge the value, and the other is to judge the truth.

3. Get to the point. When the tour guide is obedient, he can grasp the main points from the level of the speaker's discourse.

Step by step assessment. Evaluation can start from three aspects: first, evaluate the content of the speech, such as whether the information it provides is valuable, whether it has original opinions, and whether it can attract the attention of the listeners. The second is to evaluate the way of speaking, such as whether the thinking is clear, whether the meaning is clear, whether the language is vivid, whether the body language is appropriate, and whether to pay attention to the listener's reaction. The third is to evaluate the effect of speaking, such as whether you are absorbed, whether you can keep a good mood all the time, and whether you have had a positive response to the speaker.

Second, memory training.

Knowledge reserve. Memory training for tour guides. The so-called memory training, as its name implies, refers to the ability to quickly record the words you hear with words and symbols. For tour guides, there are many things that need to be memorized, such as the names and identities of guests, etiquette norms for reception and conversation, and prepared tour guide words, which need to be memorized by tour guides. Imagine what an embarrassing situation it would be if the tour guide even called the guest's name wrong, or recited the prepared tour guide words, but left one sentence here and one sentence there! Therefore, a good memory is a crucial skill for tour guides.

Common memory methods. Remember the main points and grasp the main contents or keywords in the memory materials. Outline memory, for longer materials, you can design a content outline. Meaning memory, meaning memory and mechanical memory are all classified according to material properties and understanding. Generally speaking, meaningful memory is better than meaningless memory, and meaningful memory is much better than mechanical memory. Tour guides should make full use of different memory materials and methods to improve the memory effect.

Third, voice training.

Increase the charm of sound. If a tour guide wants to make his voice achieve good results, he must practice vocalization and voice training, that is, expand the range, enhance the sound intensity, grasp the sound length and improve the timbre. The quality of sound is not only influenced by psychological and social factors such as speech content, speaker's mood and motivation, but also depends on physiological and physical factors such as the strength of airflow generated by human respiratory organs, the tightness of vocal cords, the size of three cavities, and qi stagnation.

Pursuing the effect of vocal music training. Sound is the carrier of information. Only sound with quality can facilitate the human brain to accept and process information. Phonetic requirements for oral expression: 1, accurate pronunciation and clear articulation; 2, round and bright, pleasing to the ear.

1. Adopt scientific breathing methods.

Breathing is everyone's. But that's just natural breathing, and the power it provides is only enough for natural language pronunciation. If you speak to many people, you must strengthen your momentum and make your voice far and expressive, so it is not enough to rely solely on natural breathing airflow as the original movement. You must improve your breathing method. There are two kinds of natural breathing. One is chest breathing, which is mainly supported by the upper part of the chest. High notes often appear to be "out of breath"; The second is abdominal breathing, which is done through the diaphragm. This kind of breathing method sucks in more air than chest breathing method, and the breathing intensity is stronger. The ideal method is "chest-abdominal breathing", which is a scientific breathing method and can be regarded as the combination of chest breathing and abdominal breathing. When inhaling, on the one hand, with the help of the strength of the chest breathing muscles, the ribs are raised to expand the chest, and the abdominal cavity is fully expanded, and the air flow is greater than the first two breathing methods. This breathing method is conducive to controlling breath, making sound with breath, and can achieve good vocal effect.

2. Control the singing of * *

The human body has a natural singing mechanism. The throat, pharynx, mouth and nasal cavity above the vocal cords play a direct role in sound. In addition, the chest, forehead and cheekbones also have the function of * * * *. The throat, pharynx, mouth and nose form a right-angled sound channel, and the function of the sound channel is unparalleled. Except the nasal cavity, the shape and size of each cavity that constitutes the vocal tract can be changed, which leads to the diversity of sound. The characteristics of speech sound are mainly oral * * * sounds, mainly chest * * * sounds, and slightly nasal * * * sounds. If you want to get a good voice, you must find the feeling of "resistance", "communication" and "hanging".

3. Study the pronunciation and pronunciation of words hard.

Pronunciation is a generalization of China's traditional singing method, which refers to the complete treatment of the prefix, the belly and the suffix. The processing of prefix, prefix and suffix are called word-making, word-making and echo respectively. When printing words, it is required to bite the prefix tightly, be accurate and powerful, and seize the pop-up. Refers to the treatment of initials or initials and intermediate sounds in syllables. Gigi Lai, to stand up, round and full, refers to the handling of the main vowel in the vowel in the belly of the word. The returning sound should be clear and weak in the proper position. It refers to the handling of suffixes.

4. Practice reading and singing more

Through recitation and singing, we can exercise and coordinate the pronunciation changes of each syllable in language flow, so as to achieve a good sound effect of natural and smooth sound.

5. Practice your voice and protect it.

Ways to protect your throat: 1, and always keep your throat clean and moist; 2. Develop good living habits and hygiene habits; 3. Pay attention to psychological adjustment; 4. If you have sore throat, vocal cord congestion or hoarseness, you should temporarily "close your mouth" and supplement it with anti-inflammatory treatment.

Related articles on the basic requirements of tour guide eloquence:

★ What eloquence should a tour guide have?

★ What eloquence should a tour guide have?

★ The eloquence that the tour guide needs.

★ How is the eloquence of the tour guide practiced?

★ Tour guide eloquence skills (3)

★ Basis and quality of professional eloquence of tour guides

★ The eloquence skills of tour guides

★ Talk and eloquence of the tour guide

★ Guiding eloquence practice method

★ Training of tour guide's eloquence