Traditional Culture Encyclopedia - Travel guide - 123 15 is it useful to complain about travel?

123 15 is it useful to complain about travel?

123 15 it is very useful to complain about travel.

123 15 is a consumer complaint hotline and a nationwide internet platform. 1March 999 15 In order to effectively solve the problem of consumer complaints and accept consumer demands in a timely, convenient and fast manner, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, opened a nationwide unified consumer complaint reporting telephone.

Relying on the telephone number 123 15, the administrative departments for industry and commerce at all levels in China have set up a consumer complaint reporting service network with modern information technology as the main means, integrating acceptance, investigation and supervision, covering urban and rural areas throughout the country.

After dialing 123 15, if you need to complain or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent. In addition, there is a charge for calling 123 15. Consumer complaint cases shall be under the jurisdiction of the administrative department for industry and commerce where the operator is located. For example, if a merchant needs the area code where the merchant is located in a different place, it is+123 15.

Significance of opening 123 15:

In order to effectively solve the problem of consumer complaints and accept consumer demands in a timely, convenient and fast manner, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, opened the national consumer complaint reporting hotline 123 15.

Relying on the telephone number 123 15, the administrative departments for industry and commerce at all levels in China have set up a consumer complaint reporting service network with modern information technology as the main means, integrating acceptance, investigation and supervision, covering urban and rural areas throughout the country.

The opening of the special number 123 15 has further smoothed the channels for consumers to appeal, made it more convenient for the industrial and commercial departments to receive and handle consumer complaints and reports in time, better protected consumers' rights and interests, severely cracked down on the manufacture and sale of counterfeit and shoddy goods, promptly and effectively investigated and dealt with all kinds of economic illegal cases, and played an active and effective role in maintaining a fair and just market economic order and promoting healthy economic development.