Traditional Culture Encyclopedia - Travel guide - Self-evaluation of graduation of tourism management major
Self-evaluation of graduation of tourism management major
Self-evaluation is a comprehensive and systematic summary of personal situation over a period of time, which can help us understand our own advantages and disadvantages. Therefore, it is necessary to sum up and write a good self-evaluation. So do you really know how to write a self-evaluation? The following is my carefully compiled graduation self-evaluation of tourism management major for your reference, hoping to help friends in need.
Self-appraisal of tourism management graduation 1 My name is xxx, I was born in May of 20xx, and I am a junior college graduate of Class 081of College of Tourism Resources and Environment of XXX University in Shaanxi Province. Today, I submit this letter of recommendation with a calm and excited mood. I am calm because my knowledge and ability will not let you down. I will take the achievements of studying hard at a cold window for more than ten years and my hard-working nature as my cornerstone. I am very excited because I am about to face new challenges and opportunities. I will seize the opportunity, explore hard and realize my ideal.
I was fortunate to grow up in an era full of competition and challenges, where opportunities and development coexist. I am full of longing for the future, and I am eager to find a fulcrum to support a blue sky. Since I entered the university campus, I have been deeply aware of the fierce and cruel social competition. Therefore, in the past three years, I have worked hard to learn professional knowledge, actively participated in various activities, and achieved excellent results and obtained several certificates. Won the third prize certificate of poster design in the sports meeting held in our school, the certificate in the painting and calligraphy contest held in our school, and the first prize certificate in the knowledge contest held in our school. In these three years, I finally became a preparatory party member in China. Although there is still a certain distance from the official party member, I will definitely continue to work hard. I believe I will be a qualified party member. I also had the honor of being a study committee member in my class for three years. Although I didn't contribute much to the class, I learned a lot. No matter what you do, you should pay attention to team spirit. One person can't do great things.
I know that what society needs now is people with complete professional knowledge and practice, both moral and healthy. In order to meet the needs of the times, I dare not slack off for three years, and seize and cherish every opportunity to develop myself. "A hero can achieve everything, and the important thing is to do what he knows." I often use this to encourage myself, don't give up easily, and get closer to the goals I set step by step, so I have gone through an uneven road to study. Looking back on this upcoming college time, I have grown from a little girl who knows nothing to a new century talent with all-round development in morality, intelligence and physique, which embodies the failure and glory, joy and bitterness of my struggle. But achievements belong to the past, and the future needs challenges. I will continue my relay for life race and never relax. "A device must be tried to know its advantages and disadvantages, and a horse must ride it to know its advantages and disadvantages." I am convinced that as long as I find a fulcrum, I can pry up the whole earth. As long as you give me a piece of soil, I will use my young life to cultivate. I believe you can see my success. This is my commitment to confidence and ability.
Just facing graduation, my lack of work experience is my shortcoming, but I have the full enthusiasm and professionalism of "doing a job and loving a job". I am a swift horse, persistent pursuit of a talent-oriented Bole! I sincerely hope that your company can provide me with an opportunity to develop my talents, realize the value of life and contribute to social development. A cooperation opportunity is a good start for me, and I am willing to put my personal value into my work with all the employees of your company to realize it. I look forward to your good news. Trust your vision and your choice!
My greatest advantage-practical, never give up easily! My biggest capital-young and malleable! I have a healthy body and mature psychology, and I will be competent for your company's work with the fullest enthusiasm. I believe I have potential, ability, patience, confidence and perseverance.
Self-evaluation of Tourism Management Graduation 2 As a student majoring in tourism management in the Department of Business Administration, I have completed all major courses with excellent results, including: tour guide business, basic knowledge of tour guides, folk customs of Chinese and foreign nationalities, introduction to tourism, tourism laws and regulations, travel agency management practice, tourism marketing, tourism communication etiquette, catering service and management, hotel lobby and guest room business management, spoken English for tourism, China tourism geography, and hotel human resource management.
Looking back on the campus life and social practice in the past three years, we can see that there are pains, joys, sorrows, smiles, failures and more successes. I always aim at improving my comprehensive quality and personal ability and all-round development. He has established a correct outlook on life, values and world outlook, constantly challenging himself, enriching himself and surpassing himself, laying a solid foundation for realizing the value of life. In this process full of ups and downs, I am trying to consolidate my professional knowledge. More importantly, I have learned a lot of knowledge, literacy and ability that books can't learn in this process.
In the constant pursuit of progress and self-appreciation, I always remember that I was still a student and an activist close to the China * * * production party. Learning is still my main business now. I also understand that only by mastering my own career can I continuously improve my life value and create more social value for the society. For this reason, I study my major diligently, and I am meticulous about knowledge. My achievements have been affirmed by teachers and classmates, and I won the second prize of the annual scholarship of the college.
In order to improve my quality and comprehensive ability, I also served as the secretary-general of the Youth League Committee of the College and the secretary-general of the College English Learning Association. In my work, I am careful, practical and sincere, and I work hard. At first, I led the whole team to create a good image of outstanding student cadres and outstanding student groups, and in the process, I also greatly improved my communication skills, organizational skills and hard-working spirit. I have done a good job in the work of student cadres with the spirit of daring to explore and being good at innovation. The first college students' secretary festival organized and planned was supported by the majority of students and achieved a complete success. My sweat and efforts have been unanimously recognized by everyone, and I have won the honorary titles of "Excellent Student Worker", "Excellent Student Cadre", "Excellent Communist Youth League Member" and "Three Good Students" in the annual assessment. Thank you for your support and affirmation! During my three years in college, I also actively participated in various activities of the college. In 2007, I won the women's 1500m champion, the women's 4 * 100m eighth place and the third prize of the New Year's Day cultural performance.
In addition, I also think that as an excellent college student, we should pay attention to social practice while studying. During my three years in school, I actively participated in many social practices based on the theory of applying what I have learned and combining practice. I have worked as a senior promoter and supervisor of Samsung air conditioner and Dell laptop, made spot checks for XXXX cake in the park, and worked as a waiter in the exhibition department and Chinese food department of XXXX hotel. At school, I also served as a volunteer tour guide for college and department students and for off-campus activities and study exchanges in party member.
In the summer vacation of XXXX, I introduced myself with my fluent spoken English, and applied for an internship as a tour guide at the domestic tour headquarters of Guang Zhi Tourism International Travel Service Co., Ltd., which was well received by the company and guests in the course of my work. I know how to use my spare time to acquire more knowledge and experience. Through work and activities, my comprehensive ability has been significantly enhanced.
I still have my own shortcomings and deficiencies in my life and work, but I dare to correct myself and improve myself. I firmly believe that I have the most precious youth and knowledge in my life. I will use my enthusiasm, vitality, self-confidence and knowledge to deal with all possible difficulties in my future life and work and create my own valuable life!
I believe that no pains, no gains, and a wonderful life needs to be created by yourself!
After two years of studying the basic knowledge of tourism management, I gradually changed from a layman to a quasi-professional. During the two years' study, I learned the knowledge of tourism management and gained more rational gains. Fortunately, after attending this internship, I have increased my understanding of my major and myself. Through the following internship summary, I hope to express my thoughts truthfully, and ask the teacher to correct me.
The first part of the internship objectives
The study in the third year of college begins with professional courses. If the teacher will use high-pressure policy to deepen our understanding of knowledge when laying the foundation, it will become relatively relaxed and the free air will be extremely heavy. Around me, there is a breath of longing, and many people want to break through the cocoon. Objectively speaking, people will be very anxious in two situations, one is when their wishes are not realized, and the other is when their wishes are realized. It is precisely because I am at a critical moment of understanding that I want to prove my ability in all aspects and whether I have made progress after two years of college. With this goal and this motivation, I really want to try my own strength before entering the society. What level? What else needs to be improved? With this purpose, I attended the reception of the air show organized by Zhuhai Tourism. My internship unit is Zhuhai Sunshine airport hotel. I had a 9-day internship in this quasi-four-star air show designated reception hotel.
The second part of the first hotel.
Hotel in my concept, she is just a small kingdom, she is just a microcosm of society. She doesn't have the rigorous organization of government agencies, and she doesn't have the youthful vitality of student associations. She undertakes a function in social interaction to improve the necessary accommodation conditions for those in need. Maybe I look at it this way, and some of it is one-sided, but it means that I still kept a certain degree of consciousness when I approached her. I went to the hotel, then to the housekeeping department and finally to the laundry room. Although I haven't adjusted my mentality yet, the cruelty of reality has come to light. On the first day of work, I can say that I have not entered the state and have no psychological preparation. After all, coming here is my request, but this request is a bit harsh on myself, which is a bit incredible. However, I secretly encourage myself and believe that I will do a good job here and do my best. I learned the attached book knowledge and improved my understanding of laundry management. However, what makes me helpless is that the hotel laundry room in the book is an important department of a well-developed high-star hotel. On the contrary, the laundry room where I am located is a marginal person in the hotel, and the organization and management have never been valued by the hotel's top management, so the operation of the laundry room has been smooth. An obvious example is the unreasonable setting of laundry room in hotel organization. Theoretically, the laundry room is at least a ministerial unit, and the number of staff should be about 10% of the number of hotel rooms (hotel 138 room), but there are only five people including me. although
During the hotel air show, the average occupancy rate was only 60%, but the workload was still not small. Therefore, in order to improve the efficiency of the laundry room as much as possible, the hotel management suspended the staff uniform washing (only washing Chinese and western kitchen clothes), one of the three functions of the laundry room. In fact, it is not helpful to improve the work of the laundry room. After a lot of hotel sheets are delivered, the laundry room often has to work overtime. There are three reasons for this problem.
First, the hotel management company took over the management of the hotel, which was largely taken for granted and selfish.
Second, after the opening of the hotel, the policy of increasing revenue and reducing expenditure is being implemented, and the capital investment is insufficient, resulting in only three sets of hotel linen for standby, and some departments even have two sets, which is strictly inconsistent with the usual three to five sets;
Third, the hotel's working procedures are improper. The linen in the housekeeping department is the main material of the laundry room, but it is often sent to the laundry room in the afternoon. This is due to the late check-out of guests during the air show, the low skills of the ground crew, and the reason why only one cloth man is set up, as well as the reason why the engineering department compressed the working hours of the washing machine in order to save energy.
Generally speaking, this is an empirical mistake made by the hotel management, which is not managed according to the standards. It is not clear that the laundry room also serves as the linen management function of the hotel. If the linen is managed by the laundry room and the linen management is done well, the hotel management should arrange institutions and personnel to arrange the work. However, the actual situation is that hotel linen management can be said to drift with the tide and be in the marginal zone. After I came to the laundry room, a work accident happened, which alarmed the top management of the hotel. After the hotel opened, the purchasing department bought a batch of linen in the guest room, but the quality of this batch of linen was not up to standard strictly. During the washing process, yarn running and fragile wiring were found in the laundry room. After reporting to the superior, all aspects did not pay attention. After a large-scale washing, a lot of linen was found waiting to be scrapped, which shocked the hotel executives to investigate the responsibility. For the time being, the reason why hotels purchase inferior linen in order to save costs is removed. It can be seen from this incident that the management sensitivity of hotels at all levels is at a relatively low level. There are reasons why the quality of work of grass-roots employees is not high, and there are also reasons why superiors are not responsible. I think it is more important that the hotel does not really pay attention to the linen management in the hotel. It is found that the laundry equipment is seriously backward in the work, and the linen management is also to deal with it. There is no special person in charge, and there is no clear responsibility. Linen is piled up at will and used at will. This situation can also be seen everywhere in other departments of the hotel. For example, Chinese food always sends linen that has accumulated for several days. I find that every time the tablecloth is scrapped because of mildew, and the tablecloth in the western restaurant is burnt by the guests smoking, and there is no person in charge to follow up. I think this needs the attention of the hotel management and then change it.
The third part is the understanding of the hotel.
After six days in the laundry room, I got a supervisor.
With the permission of the leader, he returned to the housekeeping department as a room attendant. So in this internship, I got more opportunities to get in touch with hotel services! The essence of service industry is people. I think to some extent, the hotel is based on service, and the service is based on people. If the balance between people is broken, interpersonal relationships will be difficult to grasp. At the beginning of my work in the hotel, I began to pay attention to the problems of human resource management in the hotel. In the contact with the management of the company, except for the person in charge of my department, as a student representative, from the contact with the manager of the human resources department, I found that she is a very responsible lady, but her working ability is a little immature. That is, in this process, through her, I learned that the company's personnel construction is still in a blank state. For example, there are three groups of people in the hotel. One is the former employees of Northwest Airlines, who hold the grass-roots power of all departments of the hotel; First, the head office personnel of the hotel management company airborne, and these people exercise the highest power of the hotel; First, most of the newly recruited employees after the reorganization of the hotel are at the bottom of the company, but there are also many people at all levels of management. It can be said that the hotel's personnel situation is extremely complicated, especially the communication between various departments and levels is extremely lacking. Seriously speaking, the air show reception work is extremely important for airport hotel, but the hotel has not completely communicated ideas, and it is more superficial and high-level. The person in charge who works directly at the grassroots level has no chance to participate in the formulation of the hotel air show reception plan, thus laying the groundwork for various problems in the air show. During the internship, most of the hotel employees I contacted were the hotel's grassroots waiters. In the process of communication, I deeply feel the importance of improving the quality of employees in the hotel industry. At present, hotel employees are basically technical secondary school graduates or above. Academic qualifications are rising, but the academic qualifications of some so-called second-tier departments have been hovering, which has artificially caused the formation of first-and second-tier hotels. In this regard, I think that the strict distinction between the first and second lines should be based on the scope of contact with guests, not the time of contact with guests (the ability of employees affects their hospitality quality, thus affecting their final hospitality time). In the housekeeping department where I work, there are housekeeping department, laundry room and PA department. Objectively speaking, the comprehensive ability of housekeeping staff is far lower than that of front office and office staff. However, after the internship, I think these departments are as important as the latter, because you can't let a person with low ability and quality engage in backpacking service until your "hotel elite" solves the problem, which will only increase the operating cost of the hotel, and more importantly, the loss of intangible capital of the hotel. Therefore, I don't care about arguing about the importance of various departments in the hotel. More importantly, a bowl of water is flat and truly popularized. Long-term training of personnel in various departments and the establishment of a learning team. In this way, the problems in hotel work will only
The reduction will fundamentally solve the problems in hotel operation and let the hotel, the aircraft carrier, move forward smoothly.
The fourth part of the internship summary
I think it should be summarized from two aspects, one is my personal experience, the other is my work summary as a student representative. From a personal point of view, it can be said that after hard work and active study, I feel that this internship has gained a lot, which has made me understand the demand gap between myself and society and enterprises in many aspects, as well as the places that need to be maintained. At the same time, during my internship, I also gained a lot of emotional materials for my life. I believe I can sum up lessons and accumulate experience in my future study. In other words, I revised my position again and aimed at the right goal. I think before I go out to work, I must also strengthen my professional knowledge and get through the language barrier to improve my social competitiveness. From a collective point of view, I admit my mistake to the organization. Due to my personal reasons, the internship in airport hotel did not end smoothly, and there were some situations, such as the loss of students' internship report, the empty salary of students, and the collective disorder in the last two hours after leaving the hotel. Here, I will enhance my corresponding ability, learn lessons, and strive to do a good job in the future. In addition, I would like to make the following suggestions to the organization, please give your opinions!
First, it is suggested that our department set up a "Training Office of Tourism Management Department". Students' internships organized by the department should consider long-term development while achieving results. It is suggested to start from behind-the-scenes work to help students practice. The specific function should be determined according to the actual situation.
Second, it is suggested to strengthen students' ideological education before practice. Through flexible ways and smooth channels, the problems and solutions that are easy to appear in students' internship are conveyed to every student;
Thirdly, it is suggested to improve the organizational construction of student representatives. We should attach great importance to the role of student representatives, not only cultivate students' independent ability, but also strengthen the construction of students' collective view and safeguard collective interests.
Postscript: I accidentally participated in this internship. Although I didn't have sufficient mental preparation, I adjusted my mentality in the shortest time and put all the preparations into work. In this internship, I went to work with problems, with a learning attitude and a positive attitude, and successfully completed the internship, and also achieved the purpose of exercise, study and accumulation. Thanks to those who gave me a warm hand during my internship!
Self-appraisal of graduation of tourism management major 4 First of all, as a customer service staff of a travel agency, you must have the language expression ability of customer service and the professional knowledge of tourist attractions. Therefore, at the beginning of my work, with the help of information from travel agencies, I have been catching up on some scenic spots, especially the updated information in recent years. These are more complete than the school's knowledge, not to say that the school's knowledge is useless, but that the teaching materials are basically updated once every three to five years, and during this period, the tourist attractions in the country will change for some reasons, so students majoring in tourism management must keep up with the development of the times. It is important to keep abreast of the first-time information. Therefore, as a travel agency's knowledge, we must memorize the business that the company can handle and the characteristics of tourist attractions.
Another point is my own work mentality. Actually, I didn't fully accept the job at first. In fact, after a period of tempering, I realized that this was a transition for me to become a formal tour guide. In fact, even if I do become a tour guide, I may not be able to do it, because I found some problems during the customer service of the travel agency. I remember one time a customer contacted our website and asked me what was interesting about a bus stop near a scenic spot. I can't answer it. If there was no information nearby, I almost made a fool of myself on the spot. It can be seen from here that my ambitious work mentality is not good.
At the last stage of my work, I was very confused about my interpersonal relationship. Because the travel agency is small in scale, there are very few people who also do customer service work, including me. There are only three employees. Although we will enthusiastically solve their doubts when customers take the initiative to consult, in fact, as soon as the work is over, they will feel that they don't want to say anything, so after the internship, I know nothing about other information except the names of the other two customer service staff.
Since we chose a major at the beginning, we should do a good job in tourism management. Besides, I should learn more knowledge and go out for a walk when I have time. I can't always stay where I am. How can I become a good tour guide?
Five years of self-evaluation and four years of college after graduation in tourism management are my hard-won learning opportunities. During this wonderful time, I learned the knowledge of tourism management specialty well, expanded my knowledge as much as possible and strengthened my ability training, so I learned a lot of knowledge and exercised my various abilities. I study hard in basic courses, deepen my professional knowledge and get excellent grades. He has been among the best for many times and won scholarships every year.
After several years of study, I have acquired these knowledge and abilities:
1, master the basic theory and knowledge of tourism management.
2. Master the qualitative and quantitative analysis methods of tourism management research.
3. Have the basic ability to analyze and solve problems by using tourism management theory.
4, familiar with China's guidelines, policies and regulations on tourism development.
5. Understand the development of tourism; Master the basic methods of literature retrieval and data query, and have certain scientific research and practical work ability.
During my study in school, I actively participated in various collective activities from class to department and school, and made suggestions for the collective. Always care about your classmates and get along well with everyone. As a class cadre, I strive to serve my classmates, actively assist teachers in their work, carry out various activities, and coordinate the relationship between classmates and the collective, so that our class can become a class collective full of vitality.
In my after-school life, I also insist on cultivating my extensive hobbies and physical exercise to keep myself in the best condition. In order to improve my social communication and ability to use all kinds of knowledge, I actively participate in social practice. In the past three years, I have joined young volunteers and participated in the training of the school party school. These experiences not only enhanced my ability to bear hardships and stand on my own feet, but also improved my ability to cooperate and communicate with others.
I am outgoing, cheerful and lively, warm and generous, with a correct attitude towards life, open-minded and positive, and can accept new things quickly. My greatest characteristics are: warm-hearted, honest and trustworthy, innovative and pioneering, and brave in challenging myself. When dealing with people, I insist on being strict with myself and lenient with others. "If you want to respect yourself, you must first respect others." Good interpersonal relationship is based on understanding and communication, so my relationship with my classmates is very harmonious.
The world is endless. In the past four years, I have accumulated a lot and made a qualitative leap in all aspects, but I know that apart from theoretical knowledge, my experience is still shallow. Reading thousands of books and taking Wan Li Road need me to improve in my future practical work and study! I firmly believe that opportunities will favor those who are prepared. I look forward to a bright future and am always ready!
Graduation self-evaluation of tourism management major 6 I am a student of tourism management major in X College, and I will graduate soon. Now I will make an evaluation of my four-year study:
I have higher requirements for myself in ideological consciousness. Can use Scientific Outlook on Development to understand the world and society, can clearly understand their social responsibilities, and have a mature understanding and positioning of personal life ideals and development goals.
In the study of specialized courses
According to the requirements of my major, I have carefully studied the relevant core courses, laying a solid foundation for my study; And dabbled in some other courses, broadened my horizons and got a macro understanding of the application background of this major and the structure of the whole discipline. The academic performance is also very ideal. In foreign languages, reading training has been strengthened and achieved certain results.
In study and work
According to the teacher's guidance, I learned a lot of works and gradually defined the development direction. Through my own continuous efforts and discussions with teachers and students, I have achieved some satisfactory results. During this period, the basic quality of consulting materials and comprehensive analysis has been continuously improved, and the ability of writing expression has also been exercised, especially the ability of independent thinking, judgment and research, which has made great progress and is of great benefit to future work.
In normal life
Kind and enthusiastic, and classmates (! ) the relationship is harmonious. According to my hobbies and abilities, I participated in some social activities in my spare time, which laid the foundation for the all-round development of my comprehensive quality.
Graduation is coming soon. In work practice, in addition to improving the specific business ability to meet the work requirements, the ability to communicate with classmates has also been improved, and the quality of teamwork has also been cultivated, which is beneficial to getting out of campus and integrating into society.
I gained a lot in college. From study, life, work to personal quality, it has been fully cultivated and exercised. This is a full and meaningful four years. I believe that these experiences and accumulation will become valuable talents on my life path!
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