Ctrip is a liar, the 50% off tickets are non-refundable and changeable

I have experience of being deceived. The tourism bureau is not easy to use. A pair of pants has no effect on Ctrip. You can complain to the Chinese government website and the National Industrial Information Administration. These are two Thumbs up to the people for their good work in solving problems! ! I chose to complain about the inaction of Ctrip departments such as the Shanghai Tourism Quality Supervision Bureau, Shanghai Consumers Association, and Shanghai Tourism. I complained that they did not deal with problems from the perspective of consumers at work, and always spoke in official terms. I complained, and the administrative department was contacted on the same day. I was the one who called and asked me to provide evidence. She said she didn’t care before, but now she changed her mind. What a villain.