Traditional Culture Encyclopedia - Travel guide - Who should bear the responsibility for the traffic accident on the tourist bus?
Who should bear the responsibility for the traffic accident on the tourist bus?
1. In the event of a traffic accident on a tourist bus, the following subjects shall bear the responsibility:
(1) If the travel agency and the driver fail to fulfill their security obligations, the travel agency or the driver shall bear the responsibility;
(2) If a traffic accident is caused by the behavior of a third person, the third person shall bear the responsibility, and the travel agency and drivers who fail to fulfill their safety guarantee obligations may bear corresponding supplementary responsibilities.
2. Legal basis: Article 7 of the Provisions of the Supreme People's Court on Several Issues Concerning the Application of Laws in the Trial of Tourism Dispute Cases.
The people's court shall support the failure of tourism operators and tourism auxiliary service providers to fulfill their security obligations, causing personal injuries and property losses to tourists, and tourists request the tourism operators and tourism auxiliary service providers to bear the responsibility. If personal injury or property loss is caused by the behavior of a third person, the third person shall bear the responsibility; The people's court shall support tourism operators and tourism auxiliary service providers who fail to fulfill their security obligations and tourists request them to assume corresponding supplementary responsibilities.
Second, how to protect rights when tourism is damaged
The ways to protect the rights of tourism are as follows:
1. Negotiate with tour operators. If tourists encounter travel disputes during the trip, they can communicate with the whole escort, tour leader or tour guide of the tour group organization first. If it can't be solved, he should contact the tour agency again and ask for proper handling. It is necessary to reflect their opinions and suggestions to the relevant departments in a timely manner, and then make a decision after listening to the reply from the travel agency;
2. Ask the consumer association for mediation. According to the relevant regulations, consumers' associations, tourist complaint handling institutions and relevant mediation organizations should mediate disputes between tourists and tour operators according to law on the basis of mutual willingness. When the consultation between consumers and tour operators fails, they can mediate with tour companies through consumer associations and other institutions;
3. Complain to the relevant administrative department. If consumers need to complain to the tourism management department, they should submit the claim and relevant evidence in time.
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