After the epidemic, what changes do travel agencies or e-commerce platforms need to make to increase business volume?

As a tourism practitioner for more than ten years, let me talk about my views.

First, if you want to occupy the market quickly after the outbreak, you need to make full preparations during the epidemic, such as hard work, online training of business knowledge, improving the company system, using live broadcast platform to keep warm with customers, and sending small tourist videos to keep exposure. In this way, customers can know that you are still working hard to save.

Second, it will take a long time for the epidemic to return to normal. In this process, the most important thing is to restore the confidence and interest of tourists. You can create a tourist atmosphere step by step by taking protective measures, explaining the efforts made by the destination to attract tourists, or offering preferential prices.

Third, do a good job in high-quality tourism products. After the epidemic, young people have no time or even income, and consumption will definitely be downgraded. They should pay more attention to the market of middle-aged and elderly people. Generally, retired people will not be affected by economic shocks, and they are more willing to go out to play when they have time. It would be wise to make more products with the theme of elderly tourism.

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