Sue the travel agency for cheating consumers.

I'll give you some advice as a travel agent!

even by email, you need to sign an agreement. The travel agency can put the signed promise in the attachment, let you print it out and sign it, pay the deposit or all the expenses, and then stamp it by fax for confirmation!

with the above formal and complete commitments, the travel society will step up the handling, and will communicate with you in time if there is any problem, and there will be no prevarication from the beginning.

As a travel agency capable of handling foreign-related business, it is an international travel agency with the right to leave the country. It must have a quality deposit of not less than 1.5 million in the quality inspection center of the Tourism Bureau, that is, it is afraid that in case of problems, the travel agency will wrangle. However, if the tourism supervision brigade feels that the travel agency is at fault, the loss of the guests should be paid, and it will not care about the opinions of the travel agency and directly pay the tourists. Travel agencies have to complete the quality assurance before they can start business! That is to say, you are not afraid that the travel agency will not compensate you, as long as it is not more than 1.5 million, your loss will be paid to you by the quality inspection office of the Tourism Bureau.

Personally, I think you have the following problems:

1. No formal contract has been signed. Our contracts are all filed with the Tourism Bureau, and they are issued with a number. Generally, we will fax them to guests from other places. Some companies will mail the contracts when they are traveling, at least they will sign a copy of the contracts, fax them or scan them by email. We need to stamp them to confirm that the contracts are filed. Even if you have an email, the travel agency can deny it on the pretext of not signing a contract! Or they say that the person who sent the email is not from his own unit. How can you prove it? You know, whoever advocates the burden of proof, and the tourism practitioners in our country, especially the travel agencies, are changing at any time. In fact, it is normal to change a batch in one or two years or two. Some departments are cancelled, there is no contract, and there is no head office. Who are you going to? Without a contract, it is very likely that the defendant has none!

2. If the unit complaining is wrong, you should go to the inspection brigade of the tourism bureau to which the travel agency belongs, and not sign the contract in the prescribed way. In fact, the tourism supervision brigade is in charge. In Xinjiang, the guest is in your car, but the contract you gave is not up to standard, which will punish the travel agency. You should collect the evidence and complain to the tourism supervision brigade.

I can only give you personal advice on how to handle it. First of all, collect evidence, especially if the travel agency took this business. The person who took the order exists and has a receipt. Did you pay the payment to the travel agency's public account or private account? If the public account is easy to handle, as long as the inspection team proves it, the inspection team will punish them for not acting according to the formal contract. If it is a private account, get evidence quickly. This person is a travel agency staff, but he has not signed the formal contract. With this evidence, you can also find the supervision brigade to deal with it.

This evidence is very important. Even if the court refuses to accept it and the contract law can't protect you, you can try to sue the travel agency for fraud and turn the civil case into a criminal case, so the public security can take evidence for you.

If people are already alert at the beginning and start to cheat, don't tear their faces. If there is some evidence, they should consult with the inspection brigade and try to solve it through consultation with the travel agency, because the consequences can only be like this, because the evidence for their own protection is incomplete, and friendly consultation travel agencies will often refund some expenses in order to avoid trouble.