What does value-added service mean?

Value-added services are services provided to customers beyond the scope of regular services. Value-added services include value-added services and deeper extended services, which refer to services provided to customers beyond the scope of conventional services based on customer needs, or services provided using beyond conventional service methods. Value-added services have different forms in various industries. In the communications industry, value-added services refer to additional charging services provided to users, which increase the cost value of users. In the insurance industry, value-added services are insurance companies in addition to providing basic services. , most of the additional services provided are aimed at VIP customers. These services include daily value-added services and irregular organization of special activities, such as regular sending of promotional materials, birthday greetings, travel assistance, health lectures, etc.