Job responsibilities of tourism service center

Job responsibilities of tourism service center

Job responsibilities of tourist service center, no matter which industry or position, have their own job responsibilities, which will make you more aware of what you are doing and at the same time, your work efficiency will be higher. Let me share the job responsibilities of the tourism service center.

Responsibilities of tourist service center: 1 1. Do a good job in the construction of staff and workers, and carry out professional ethics education for employees. Improve the quality of employees, pay attention to personal image, dress neatly during work hours, and don't wear strange clothes. Do a good job in environmental sanitation, so that the windows are bright and clean, and there can be no weeds around. No matter what the reason, there should be no conflict with tourists. You should patiently answer the questions raised by tourists, pay attention to professional ethics, civilized service, polite hospitality and civilized language, so that tourists can come happily and return satisfied.

2, pay attention to professional ethics, ensure the quality of food sold, do not enter expired or inferior food, ensure sufficient supply, timely delivery, reasonable price, cater to tourists' psychology, in line with the principle of small profits but quick turnover, reduce inventory backlog. All shops must be kept clean and hygienic, and there must be no dust inside and outside the counter and on the outer packaging of goods. Goods should be placed neatly, and each item should be marked with unit price. It is not allowed to raise prices or lower prices at will. If there are special circumstances, the goods that really need to be discounted must be approved by the leaders. Make an inventory once a month, and the accounts must be consistent with the money and goods, otherwise whoever loses them will make up.

3, strengthen the management of cash and bills, see money torn tickets, tickets match, strict inspection system. Collect money on the same day, pay it on the same day, and don't misappropriate it or lend it to others.

4. Strengthen the management of fire prevention and theft prevention, and deal with potential safety hazards in time. Carefully check whether the doors and windows are closed after work, and handle the problems in time when found. Take good care of flowers, water, pull out weeds, fertilize and cut grass on time.

5, do a good job of employee attendance, conscientiously implement the company's rules and regulations, due to the special needs of the service industry, no special circumstances, weekends and holidays are not allowed to rest. Strengthen safety education to ensure the safety of commuter cars.

6. Hotel shopping must go through financial procedures, handling, acceptance and approval, otherwise it will not be reimbursed.

7. Keep the tickets for entertaining foreign guests, and fill in the tour guide fee (which must be signed by the leader).

8, do a good job of unity, carry forward the team spirit, we work together, no empty posts, lunch and toilet, this position must be managed.

Responsibilities of Tourism Service Center 2 Responsibilities of Tourism Bureau

1. Make a travel plan. Organizing the formulation of tourism development planning, scenic spot planning and special tourism planning and supervising their implementation; Responsible for the organization and coordination of tourism development and industry guidance, supervision and management.

2. Implement tourism law enforcement. Responsible for implementing the laws, regulations and rules of tourism management, and performing the administrative functions of the tourism industry; Responsible for the law enforcement supervision of tourism service quality and the handling of tourism complaints; Participate in the price inspection of the tourism market; Responsible for tourism safety and participate in the rescue and handling of major tourism safety accidents; Guide the work of tourism culture and the construction of spiritual civilization in the tourism industry.

3. Implement industry management. To formulate industrial policies for tourism development and guide their implementation; Organize the implementation of national standards and industry standards formulated by the state, province and city; Examining and approving travel agencies (companies), A-level scenic spots, star-rated hotels and restaurants that apply for tourism business, taking charge of daily management and assisting in evaluation; Cultivate and improve the tourism market; Establish a tourism resource information base; Organize and guide the development of tourism commodities; To guide the work of directly affiliated enterprises and institutions and tourism industry associations; Organize and guide tourism statistics.

4. Organize market development. Formulate international and domestic tourism market development strategies; Organize the implementation of tourism theme image planning, and publicize major promotional activities in domestic and foreign tourism markets; To manage foreign-related tourism affairs and foreign exchange and cooperation in tourism; Responsible for standardizing the development of tourism market, connecting tourism routes, and formulating development plans, measures and related policies.

5. Organize education and training. Guide tourism education and training, and organize the implementation of the qualification system and grading system for tourism professionals.

6. Perform relevant duties. Entrusted by superiors, supervise and manage the preservation and appreciation of state-owned assets of tourism groups and tourism enterprises directly under them, be responsible for the work between the party and the masses, and undertake other tasks assigned by superiors.