Summary report of enterprise operation post

The summary report of enterprise operation post insists on continuous self-improvement, overcomes the pressure and challenges faced, strives to provide the best service for every customer and contributes to the development of the company. Have a preliminary understanding of the company's corporate culture, organizational structure, workflow and other aspects. The following is a summary report of enterprise operation posts for your reference. Welcome to reading.

I have been in the company for more than three months. Through the care of leaders, the help of colleagues and my own efforts, I have basically integrated into the big family of the company. At the same time, we have a preliminary understanding of the company's corporate culture, organizational structure and workflow. I deeply understand my post and responsibility, and now I apply for a full-time job.

When I first arrived at the company's main work place, I published the company's website in the form of soft articles, advertisements and pictures, and10 June one-day tour in Beijing+Shaoshan and 5438+010 June 5-day tour in Yangshuo, Guilin, mainly focusing on Tianya community and Yideng. Blog communities and classified advertising information in China.

On the other hand, it shoulders the maintenance of the internal network and office equipment of the tourism ticketing department. Facing the problems and faults in daily network operation, we can basically judge and solve them quickly to ensure the normal operation of the equipment.

First of all, in terms of business, through more than one month's internship and two months' professional knowledge training, I have obtained basic business skills and basic training, and have a relatively complete understanding and basic grasp of general business; After three months of online operation, I applied my business knowledge and language ability to practical operation and service, constantly found and solved problems in practice, and tried my best to provide professional services to customers, which won the praise of customers and made the work a pleasant thing.

Secondly, in getting along with colleagues, in addition to respecting leaders and teachers and helping each other in business, we can also share the joys and sorrows of work and life with colleagues and get along well with them. Everyone is like a big family, infecting each other with their own happiness. With a sincere and enthusiastic heart, face daily difficulties and laughter with "comrades-in-arms"

Besides, at work, I can feel that I am growing up with the company, constantly updating the system and launching activities, and I can also witness every step of the company's growth. I don't think this kind of experience is available to everyone. Colleagues, in the face of constant pressure, I can always face it with a positive attitude and always treat customers patiently and sincerely, because I believe that customers, like us, will make both ends of the bridge full of sunshine as long as they take good communication as a bridge.

Finally, of course, I also realize that I still have some problems in my work, such as being unfamiliar with some business knowledge, not skilled and decisive in dealing with customers, and lacking experience and methods in serving customers. In the next work, I will constantly improve myself, overcome the pressures and challenges I face, and strive to provide the best service for every customer and contribute to the development of the company.

Summary report of enterprise operation post: 2 1 year, 20-year main work review.

(A) the work of the Human Resources Department before the adjustment of the workplace

1. According to the business indicators issued by the company, prepare and sort out the responsibility books of various post management objectives of the companies affiliated to the group.

2. Recruitment work

With the rapid development of group companies and the continuous expansion of business volume, there are more vacancies in various departments of each company, and the demand for personnel is great and urgent. The human resources department has invested more time and energy in personnel recruitment. According to the personnel demand of each company, the Human Resources Department has carefully completed the recruitment of personnel needed by each company through online search, newspaper recruitment and internal recommendation.

3. Training management

In order to make managers at all levels familiar with the company's rules and regulations, recognize their management responsibilities and enhance their sense of mission, all employees were organized for a week-long intensive training at the beginning of the year, mainly on the company's corporate culture, the company's basic system, how to be a good manager, build a first-class staff team and improve their execution. According to the examination documents issued by the examination center, the examination notice will be issued in time to assist the applicants to complete the registration work. In the first half of the year, there were 9 registered construction engineers1person, 8 registered first-class construction engineers, and1person registered safety engineer.

4. Resignation management

Handle employee resignation procedures and conduct exit interviews to avoid labor disputes. By June, 50 employees of the group company * * * had left their jobs, with a turnover rate as high as 24%, with 50 managers and 50 grass-roots staff. The peak of trading volume is in March after the winter break, accounting for about 50%.

(2) Investment promotion and operation of logistics park after post adjustment.

Due to the adjustment of work, I was transferred to the Investment Promotion and Operation Department of Wanda Logistics on September 8, and I have been working ever since. Because the leading group of Ouanda and colleagues in the investment promotion operation department carried out the basic work in the early stage of investment promotion very solidly and effectively, the investment promotion in the later stage was smoother and achieved better investment promotion performance.

1. Complete the feasibility study report of Eurasia International Logistics Center and the project planning of Eurasia International Logistics Center; Complete and print the "Merchants Manual" and widely use the "Merchants Manual" to carry out investment promotion work; Make and post the corporate culture wall.

2. Completed the investigation, visit and discussion of the target merchants in the company's logistics park, summarized and answered the questions raised by the merchants, and completed the classification and archiving of customer information.

3. Complete the on-site negotiation of key target merchants in the Logistics Park, confirm the investment intention and sign a letter of intent for deposit collection.

4. Completed the investigation and visit to the southern suburb freight yard of Urumqi, Yahua machinery trading market, South China large machinery market, Urumqi Saibott, Shihezi and Karamay automobile trading market, which laid a good foundation for attracting investment in the park.

The single building of Land Logistics Park 16, the first phase of Eurasia International Logistics Center, started construction, which is divided into five blocks: large machinery area, automobile trading city, auto repair and auto parts area, logistics information service area and living area. According to the plan of * *, 577 rental shops have been developed. At present, 438 shops have been invited, and there are still 139 shops to be invited. The completion rate of investment promotion for shops is 82%.

In addition, according to market research, the company also developed and built a steel market trading area and a wrought iron processing area. There are 74 offices in the steel market trading zone and the wrought iron processing zone. At present, 58 rooms have been invited, and the office rental fee for the remaining 16 rooms is * * * 30 15000 yuan. The leasing area of the steel market business site is 97 100 square meters, and the leasing fee of the business site is 1837500 yuan.

Secondly, other aspects of the report.

Because I am currently working in the investment promotion operation department, what I consider is how to successfully complete the investment promotion work in the park and how to deal with the problems encountered in the investment promotion process. Here are some problems and immature ideas I have encountered. I hope the leaders will correct me.

1, 16 The single building developed and constructed in the first phase of the land logistics area failed to be delivered as scheduled as previously advertised, which had a certain impact on the merchants who booked the shops.

2. Because of peers? North Xinjiang electromechanical trading city? The development of investment promotion has had a certain impact on our original merchants, and some merchants who have already opened stores implicitly expressed their thoughts of asking for check-out in the company's return visit. Therefore, at present, the company should fully grasp the progress of the project, seize the time, let the merchants move in and operate smoothly as soon as possible, and form a strong business atmosphere.

We sincerely hope that the Group will strive to realize the overall opening of the park before May 20 and establish the leading position of Eurasia International Logistics Center in the logistics industry in northern Xinjiang.

Third, the existing shortcomings and the direction of future efforts

Over the past year, although some work has been done and some achievements have been made, there is still a big gap with the requirements of the company's superior leaders, mainly to meet the tasks and daily affairs assigned by the superior, and the bold work is not enough.

Leaders, I will take this debriefing as an important opportunity to make a good summary, carefully plan this year's work ideas according to the deployment and requirements of the Group, and strive to report better results to you in next year's debriefing report.

It's so quick to summarize the operation positions of enterprises. I've been in the company for almost half a year in a blink of an eye. My job is commodity operation planning specialist. During my internship, I learned a lot and actively assisted other colleagues in the daily work. With the help of leaders and colleagues, I have been learning and improving my business ability. With a serious and responsible attitude towards the work, I have earnestly completed all the work undertaken, and my working ability has been improved, laying a foundation for better work in the future. The following is a summary of my personal work:

1, through the study and accumulation of daily work, I have a deeper understanding of website operation planning. When I first came into contact with this job, everything in the company was both new and challenging to me. During the work experience is not easy, at a loss in the early stage. Now I can finish every work step in an orderly way. Through continuous consultation and study, I gradually understand the framework and operation planning of the company's website, get familiar with the operating environment of the background system and various daily operation methods, and master the update of website pages and activities.

2. Statistics of sales data, timely understand the sales progress of the whole network and all channels, analyze the reasons for the increase or decrease of sales of various brands and stores, and specifically analyze the major brands and best-selling items.

3. Give the responsible channel a product plan with bright spots and sales promotion every week. According to the marketing rhythm of the whole network, we will conduct irregular marketing for brands that are the main force of channel sales and are not well-known, carry out targeted promotion with the corresponding commodity brands in the current season, change the page items as soon as possible, and use the website resources as much as possible to promote sales.

4. Observe the page design planning of competitors' websites and activities, foster strengths and avoid weaknesses, discover and improve their own defects and deficiencies in time, constantly learn good operation methods and ideas, develop themselves, transform themselves into higher-level operation planning talents, and become independent operators as soon as possible.

After half a year's own efforts and the help of my colleagues, I have a strong handling ability and am familiar with the operational procedures of various businesses, hoping to get the approval of the company as soon as possible; At the same time, I am more aware of my job orientation, and the company environment and jobs are suitable for my career planning direction. Seeing the rapid development of the company, I am deeply proud, and I am more eager to be a full-time employee here, realize my goals, create value for the company, and look forward to creating a better future with the company!

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