What should the tour guide do if there is a traffic jam?

you can do that. First of all, we should calm the guests' emotions, so that they can't have negative emotions. Instead, we should complain online and to the tour group agency. During the boring time of traffic jam, we can organize guests to play some games and sing songs to ease the atmosphere of the guests. After the traffic is cleared, we can go on the road normally. In the process of taking a tour, the traffic jam is still a relatively normal situation. In the impression, it generally won't last long unless it is a major traffic accident.

if the traffic jam on that day affects the day's travel activities, report to the travel agency to communicate with the guests, adjust the order of travel activities, and obtain the agreement of the guests.