Tour guides must pay attention to maintaining a good image.

Because: if a tour guide establishes a good image in the hearts of tourists, it is possible to unite tourists around him;

If tourists trust the tour guide, they will help the tour guide solve the difficulties, correctly treat the problems and contradictions in tourism activities, and actively cooperate and assist the tour guide to successfully complete the whole tour guide process. What is the specific performance of a good image?

In order to reflect the professional image:

Tourists are the clients of tour guides, employers, not friends in general, so tour guides should not be too casual and affectionate with them. They should have a sense of humor when serving tourists, but they should never become vulgar.

The appearance of tour guides should be fresh and elegant, dignified and elegant, full of spirit, optimistic and confident, warm and friendly, and strive to make tourists feel that you are a reliable tour guide;

Be neither humble nor humble, be respectful, safeguard the dignity and honor of the nation, and abide by the Five Permanent Principles (punctuality, punctuality, law-abiding, discipline-abiding and confidentiality);

Don't be ambiguous, be calm and resolute, know how to control the situation in case of emergency, dare to take responsibility, and make tourists feel safe;

Always care about tourists, understand their individual needs, and try to satisfy them as far as possible.

Pay attention to the first impression, and the tour guide should pay attention to "appearance, shooting and exit" when he first appears-

"Coming out" means that tour guides should show their good gfd and demeanor;

"Let go" is the image beauty of guiding swimming in action and posture;

"Exit" refers to the richness and correctness of the language, pronunciation, intonation and words used to guide the tour.