Traditional Culture Encyclopedia - Travel guide - What are the job contents and responsibilities of a tourism consultant?

What are the job contents and responsibilities of a tourism consultant?

Tourism consultant entered China from the west in 2008, and it is still a new industry in China. Travel agencies are the mainstream, and some individuals are involved in this industry.

Work content:

1. Receive customers and introduce tourist routes to them.

2. Be responsible for promoting the company's tourism products and featured routes.

3. Answer travel questions, answer visa questions, complete orders and sign travel contracts.

4. Collect customer visa information and send group notice to the guests.

5. After the customer returns to the group, collect feedback and keep in touch with the customer to pave the way for the next trip.

Responsibilities:

Provide consulting services, answer tourists' questions, satisfy customers, not stick to providing services, and let tourists passively accept them. Instead, provide personalized services based on tourism information consultation, so that tourists can visit the most scenic spots and learn more about local conditions and customs with the most reasonable budget and the most free way.

Extended data:

Qualifications:

1, understand the local tourism market.

2. Have a certain understanding of local tourist attractions, tourist commodities, local specialties, snacks and customs.

3. Have good communication skills and be able to make friends with guests in the shortest time.

4. Promote tourism products and answer customers' questions. Provide food, shelter, transportation, shopping and entertainment information.