Suzhou Interim Measures for the Management of Tourism Industry

Chapter 1 General Provisions Article 1 In order to strengthen the management of the tourism industry and promote the sustainable and healthy development of the tourism industry, according to the "Notice of the State Council Approving and Forwarding the National Tourism Administration on Several Issues Requesting Instructions on Strengthening the Management of the Tourism Industry" , "Jiangsu Province Tourism Industry Management Regulations" and relevant laws and regulations, and combined with the actual situation of our city, these measures are formulated. Article 2 All units and individuals engaged in tourism activities within the jurisdiction of this city include travel agencies (companies) operating international and domestic tourism businesses, foreign-related tourism hotels, designated tourism vehicle and ship companies (teams), shops, restaurants, entertainment venues, tourism Scenic spots and developed scenic spots and resorts, tourism training and education units, tourism associations, tourism offices and business units stationed in Suzhou City and Suzhou City in other places, and other units and institutions mainly engaged in tourism business must Comply with these regulations. Article 3 The Suzhou Municipal Tourism Administration is the competent department for the tourism industry in this city. It is responsible for the industry management of the tourism industry within the city in accordance with the principles of unified leadership and hierarchical management. The county-level city (district) tourism industry authorities shall implement industry management of the tourism industry within their jurisdiction in accordance with these Measures and in accordance with the responsibilities and authority determined by the people's government at the same level. Article 4 The tourism industry authorities shall proactively report the situation to relevant departments when implementing industry management. All relevant departments shall, in accordance with their respective responsibilities, support and cooperate with the industry management work of the tourism industry authorities. Article 5 The tourism industry authorities shall promptly research and release market information, organize training for employees, coordinate relations with relevant departments, maintain market order, and guide and help tourism enterprises improve management levels, service levels and operating efficiency. Article 6 The tourism industry implements a travel agency business license system, a travel agency quality guarantee system, a tourism foreign-related hotel operating license system and a star rating system, a fixed-site management system, a tour guide certificate system, a tourism complaint system, an annual inspection system, an announcement system and Administrative penalty system.

Units and individuals that have not obtained business qualifications are not allowed to engage in tourism business activities. Tourism operating units shall not exceed the approved business scope. Article 7 People's governments at all levels shall incorporate tourism into the long-term, medium-term plans and annual plans for national economic and social development, and adopt necessary encouragement and support policies to promote the sustainable and healthy development of tourism. Article 8 When the people's government of the county-level city (district) examines and approves the tourism development plan of its own jurisdiction, it shall seek the opinions of the tourism industry authorities at the higher level; when the tourism industry authorities at all levels approve tourism construction projects, it shall make the approval based on the tourism development plan. , strengthen macro-control; the tourism industry authorities at the higher level should guide, inspect and supervise the implementation of the tourism development plan by the tourism industry authorities at the lower level. Article 9 In order to ensure the development and management needs of the tourism industry, tourism development fees and industry management fees will be levied upon approval. The tourism development fee is earmarked for overall publicity and market development, supporting the development of characteristic tourism resources and products and the construction of key tourism facilities, and supporting tourism education and training. Industry management fees are mainly used for tourism industry management. Article 10 Tourism operating units may establish tourism industry associations upon approval in accordance with the principle of voluntariness. The association is a non-profit social organization that should carry out its work under the guidance of the tourism industry authorities and play the role of bridge and assistant between the government and enterprises. Article 11 All tourism project construction and operation activities must comply with fire protection, public security and other relevant safety regulations to ensure the safety of tourist facilities and tourists. Chapter 2 Management Responsibilities Article 12 The main responsibilities of the Suzhou Municipal Tourism Industry Competent Department in industry management are:

1. Implement relevant national and provincial tourism policies, regulations and industry standards and norms, formulate and Organize and implement measures for the city's tourism industry management;

2. Formulate and implement the city's tourism development goals, medium and long-term plans and annual plans, conduct comprehensive balance and macro-control of the city's tourism development plan, and be responsible for Organize the census, development and utilization of tourism resources and the statistical work of the tourism industry;

3. Based on the city's tourism plan, be responsible for the city's tourism infrastructure, the preliminary review of foreign investment projects and new tourism business units, and in accordance with the city's tourism plan Approval or submission according to the prescribed procedures and authority;

4. Organize and uniformly manage the overall tourism image publicity, major promotional activities and outbound promotion affairs, organize and guide the development of important tourism products;

< p> 5. Work with the price department to manage tourism prices;

6. Manage and guide tourism education and training, industry job qualification examinations and certifications;

7. Work with the public security, safety and other relevant departments Strengthen the safety management of tourism enterprises and institutions, and jointly guide, supervise and inspect tourism safety work;

8. Guide the work of tourism industry associations;

9. Cooperate with industry and commerce , public security, culture, gardening, environmental sanitation and other departments to strengthen the management of tourism market order and environmental sanitation in tourist places and window areas;

10. Protect the legitimate rights and interests of tourists and handle tourists’ complaints in a timely manner . Article 13 Regarding matters related to other administrative departments in the management of the tourism industry, a conference handling system shall be implemented.

Chapter 3 Tourism Infrastructure Projects and Approval of Business Units Article 14 Tourism infrastructure projects refer to the development and construction of natural landscapes and cultural landscapes with tourist value, including artificial landscapes, amusement places and supporting facilities to serve tourists .