The manifestation of tourism informatization

The main manifestations of tourism informatization are tourism website, tourism call system, digital management and infrastructure construction supporting informatization. Recently, guided by the idea of building a "smart tourism" city, Beijing Tourism Development Committee and Huasheng Tiancheng, a leading IT integrated service provider in the United Nations, built a comprehensive system-"Capital Tourism Industry Operation Monitoring and Dispatching Center", which integrates industrial information resources, industrial operation monitoring and monitoring, and rapid response to emergency dispatch. It is reported that the successful construction of the center can realize the access and integration of information resources related to Beijing's tourism industry, provide support services for the business application and decision analysis of relevant units in the capital tourism industry, and provide effective protection for the emergency response of tourism emergencies.

During the trial operation of the project, Shao Qiwei, director of the National Tourism Administration, Wang Anshun, mayor of Beijing, and Ding Xiangyang, deputy mayor of Beijing, spoke highly of the dispatching center of Beijing Tourism Commission, saying that "advanced concept+advanced technology" has effectively improved the level of tourism informatization in Beijing and improved the travel experience of citizens. At the same time, leaders from more than 20 provinces and cities and tourism industry visited and studied in the command and dispatch hall of Beijing Tourism Commission, and their successful experience promoted the pace of tourism informatization construction in various provinces and cities. "The project runs stably and well, and won the' 20 12 TOP 10 list of service projects of China Tourism Company' at the second annual meeting of China tourism industry development sponsored by china tourism association and China Tourism Newspaper." Lu Yong, director of Beijing Tourism Commission, said at the 20 13 Beijing Tourism Work Conference. Harbin Tourism Bureau plans to build a mass storage tourism information system based on cloud computing in Harbin tourism industry in the next few years, that is, the "tourism cloud" project. This project is based on a core and supported by four auxiliary systems. One core is the comprehensive data center of smart tourism; The four auxiliary systems are public tourism information consultation system, industry management system, e-commerce system and intelligent scenic spot information system.

The public tourism information consultation system mainly includes two aspects: one is to browse and query tourism information through mobile phones; The second is to publish tourism information through touch inquiry systems distributed in different parts of the city. The "Love Harbin" smart phone tour guide system developed by Harbin Tourism Bureau can calculate the distance between users and scenic spots and explain the general situation of scenic spots to users through voice. In the next few years, touch-type tourist inquiry machines will be placed in densely populated areas such as hotels above three stars, key communities and transportation hubs to facilitate tourists and citizens to inquire. Speaking of Yunnan, people often think of her desirable natural scenery and colorful ethnic customs first. Every year, millions of tourists come from all over the world to experience the charm of the south of colorful clouds. Yunnan is a well-deserved "tourist province"

However, with the gradual improvement of tourists' requirements for tourism quality, the aging of the original tourist attractions and the weakening of the attraction of tourism promotion methods, the traditional tourism development model has been far from meeting the needs of tourists, enterprises and government regulatory departments. Yunnan also quickly smelled the taste of market changes. The pioneer of the tourism industry did not rest on his laurels, but took a step on the road of creating a new glory in Yunnan tourism and started a "second tourism venture". In this context, the development of tourism informatization is just the right time, and information technology has provided a strong driving force for the development and transformation of tourism in Yunnan Province.

Yu Dingcheng, director of Yunnan Provincial Tourism Bureau, once said that it is increasingly important to speed up the integrated development of tourism and information industry, make full use of new achievements of information technology to guide tourism consumption, improve the quality of tourism industry, and realize informationization and intelligence of tourism industry. According to reports, Yunnan's tourism informatization started earlier, and it took the lead in having its own tourism portal website at 1998. However, since 10, the market situation has changed fundamentally, and the information construction is facing new challenges. At present, group tourism is decreasing, while individual tourism and go on road trip are on the rise. For individual travelers, electronic and information-based tourism products are more attractive. A tourist who chooses to travel with a backpack instead of a group may get relevant information through the Internet, or even complete a transaction, from determining the location, making a route, starting to arrive, to purchasing tickets, playing, staying and returning. At the stage when the development of tourism informatization is not perfect, these tourists will inevitably feel inconvenient when using tourism informatization products. However, it is gratifying that this situation is gradually improving.