Traditional Culture Encyclopedia - Travel guide - The whole escort work in the preparation stage before joining the group mainly includes ().

The whole escort work in the preparation stage before joining the group mainly includes ().

The whole accompanying work in the preparation stage before joining the group mainly includes (ABDE) and so on.

A.? Familiar with travel itinerary planning? B? Prepare relevant knowledge? C. make a timetable for tourism activities D. prepare related items? e? Familiar with tour groups

What is the workflow of a full-time tour guide?

First of all, before joining the delegation:

1. Items: group money, list, group scheduling table, confirmation sheet, post-it notes; Guide card, guide flag, hat, license plate, seat number.

2. Contact: driver, grounded connection.

3. Calculation: loan amount, and settlement fees with the ground: tickets, tour guides, accommodation, etc.

4. Time: Arrive at the meeting place 30 minutes in advance and do the following work:

(1) Inspection: Check whether the vehicle oil is full and whether it needs to be refueled.

(2) Seats: reserved for drivers and tour guides.

Put the seat number in order to avoid unnecessary disputes when the guests sit in the wrong position.

If it is a team: reserve the position of driver, tour guide and team leader in the team.

Second, the guest boarding:

1, arrange the guests to sit down, find the right seat number, and see which guests have not arrived yet.

2, take care of the guest's luggage:

(1) From the guest's luggage to the stupid car until the luggage gets off at the end of the tour,

Take a look-will their luggage fall off during the trip?

The second trick-move the luggage, and push it in if you have nothing to do;

Three questions-did the guest leave his luggage in the scenic spot or in his room?

(2) Remind guests before and after getting off the bus: "Take valuables with you".

Third, the journey begins:

1. Welcome speech: introduce yourself, travel agency, driver, license plate number, and leave your phone number for the guests.

2. itinerary introduction: the itinerary for the next few days.

3. Precautions: personal and property safety.

4. Interactive programs: games, telling jokes, etc.

5. Watch TV or have a rest.

6. Timely toilet reminder: (1) Get back to the car in time (2) Pay attention to the vehicles in the service area (3) Take care of your children.

Fourth, arrive at the scenic spot:

1. Introduction to scenic spots: When you arrive at the scenic spots, you will introduce the local profile and scenic spots.

2. Ask the guest to write down your contact number again.

3. Tell the guests the tour route, assembly time and assembly place.

4. Remind guests to pay attention to safety.

5. Solve the problem of master eating.

V. Sightseeing spots:

1, cooperate and supervise the ground connection work, and take the group together.

2, timely drive the guest's mood.

3. Remind guests of their free time.

4. Remind guests to pay attention to safety.

Six, stay in the hotel:

1. Arrange rooms: A: Individual travelers: observe how to arrange rooms before and on the way, and make plans;

B: Team: Arrange the team leader and the team leader's room. Other people's rooms are arranged by leaders or group leaders.

2. Arrangements for the next day: (1) Arrange the hotel to call the guests in advance to inform them of the telephone time, meal time and departure place in the morning.

(2) Remind the guest to check out and give it to the front desk room card.

(3) Remind guests to bring all their luggage for dinner.

Seven, return:

1. Remind the guest again whether the luggage is complete after getting on the bus.

2. Explain the time required for the return trip.

3. Arrange guests to watch TV.

4. Go to the toilet in time: (1) Go back to work in time (2) Pay attention to the vehicles in the service area? (3) Take good care of your children

Remember to look after your luggage.

Eight, farewell words:

Looking back on the trip, I apologize for the poor service. Please make comments and suggestions in time, advertise for the travel agency, and tell us our other routes and preferential activities, as well as the address and telephone number of the travel agency. Hope to cooperate again.

The accompanying tour guide is responsible for implementing the reception plan of the tour group agency in accordance with the contract, supervising the performance and reception quality of the local reception agency, contacting the travel agency during the tourism activities, doing a good job of picking up the station, coordinating and handling the problems in the tourism activities, and ensuring the safety of the tour group (tourists).