Traditional Culture Encyclopedia - Travel guide - How to complain about Ctrip is the most effective?

How to complain about Ctrip is the most effective?

First: Sina Weibo has a black cat complaint platform, where you can complain about him. Please refer to the Consumer Protection Law for reasons. But always pay attention. No message for 5 days, automatic completion. As long as we don't achieve the results we want, we can complain at any time and Ctrip customer service will respond.

Second: Call Shanghai Mayor's hotline to complain, and the area code is 02 1. Because Ctrip is headquartered in Shanghai.

Third: Call 123 15 consumer complaint hotline.

Fourth: Call 02 162 133650 Shanghai Changning District Market Administration Bureau to complain.

Fifth: Ctrip belongs to Shanghai Cultural Tourism Bureau, and the number can also be found.

Sixth: you can complain on the network platform of 123 15.

Seventh: If the amount is large, you can directly sue.

Weibo netizens broke the news that Ctrip was once again suspected of "killing big data". He said that he wanted to buy a plane ticket in Ctrip a few days ago, showing the total price 17548 yuan. Because he found that no reimbursement voucher was selected, he returned it and revised it.

Then when he paid again, he told him that there were no tickets and asked him to choose again when he went back. The total price was close to 1500 yuan, but he found that the airline official website still showed tickets.

In this regard, Ctrip said that Ctrip has never had any "big data killing" behavior, but in the order recovery of Mr. Chen, we found that the new version released on February 26 had bugs. In response to a netizen's search for a ticket near 1500 yuan on Ctrip, Ctrip issued an apology statement saying that the second payment showed that there was no ticket because of a system bug, and no big data was killed.