How to prevent and deal with unexpected events in scenic spots

Emergencies in tourist attractions can be divided into two categories, one is? Natural disasters? And the second one is? Man-made disaster; What is the key to deal with unexpected events in scenic spots? Control? ,? Cloth? Refers to the establishment of its prevention mechanism. Control? It refers to its emergency treatment, which are two aspects of tourist attractions to deal with emergencies. So, how do tourist attractions deal with possible emergencies? Let's look at Bian Xiao to answer your question.

How to prevent and deal with unexpected events in scenic spots 1 Build an emergency handling system.

There are many kinds of emergencies in scenic spots, and there are great differences, but the functions of the processing system are the same.

First, establish a personnel system. Focus on? One post and two responsibilities? Safety responsibility, realize the responsibility of managers, and establish a safety framework to deal with emergencies.

Second, relatively complete material configuration. There are mainly fire fighting, rescue, medical treatment and other equipment, as well as monitoring and other supporting facilities.

Third, establish and improve the responsibility and system, and improve the supervision mechanism of emergencies.

Four, do a good job in dealing with emergencies and emergency response plans, and improve the emergency plan according to the actual situation of the scenic spot.

The fifth is to do a good job in the handling process of preventing and controlling emergencies and improve the handling mechanism of emergencies.

Sixth, establish a relatively perfect safety inspection mechanism, focusing on the investigation and rectification of hidden dangers of emergencies to prevent problems before they happen.

Second, the emergency prevention mechanism

Emergencies in scenic spots are often uncertain, but? Everything is planned in advance, so it's useless not to plan? First, improve the emergency prevention mechanism in scenic spots to minimize the possibility of its occurrence.

First, set up necessary safety warning signs according to the actual situation of the scenic spot, and set up necessary warning signs, armbands, slogans and publicity columns according to the season, weather or special environment to prevent emergencies and play a warning role.

The second is to carry out targeted safety education and training, especially when external factors such as extreme weather are serious, to carry out special prevention.

The third is to supervise the implementation of inspection measures, organize regular and irregular inspection mechanisms, and supervise relatively complete safety records.

The fourth is to do a good job in investigation and rectification of hidden dangers. Identify the hidden dangers that cannot be eliminated in time clearly, assign special personnel to be on duty, and do a good job in hidden dangers investigation and rectification within a time limit.

The fifth is to improve the safety skills, safety common sense and disposal ability of all personnel, especially security personnel, focusing on learning the basic knowledge of self-help and mutual rescue, and improving the ability to deal with emergencies.

Sixth, preventive measures for special circumstances, such as rescue and safeguard measures for large-scale motorized shunting, should be established in close contact with government functional departments.

Seventh, pay attention to the analysis, monitoring and handling of accident-prone areas, and pay attention to key prevention targets.

Eighth, special equipment supervision, focusing on the maintenance of special facilities and equipment such as sightseeing bus, ropeway and suspension (floating) bridge, focusing on ensuring their safety performance.

Third, the early warning mechanism of emergencies.

It is an important measure to reduce and eliminate accidents by distinguishing the causes of accidents and giving early warning to emergencies.

First, set the security level inside the scenic spot, which can be set with reference to the conventional level standard; Divide the probability of emergencies and establish the level prevention of emergencies.

The second is the limitation of the maximum carrying capacity of the scenic spot. In the tourist season and holidays, there may be overcrowding. According to the statistics of tourist vehicles and the number of visitors, early warning will be given when the carrying capacity is close, and tourists will be diverted and restricted in advance.

Third, a special person is responsible for collecting weather information, focusing on early warning of weather conditions such as flood control, fire prevention and lightning protection, paying attention to continuous drought and flood weather, and taking precautions in advance.

Fourth, early warning measures for special circumstances, such as holding entertainment programs and large-scale activities, and taking emergency measures such as evacuation, vigilance and equipment (sound speakers) in advance.

Fifth, early warning for special people, focusing on organizing personnel and strengthening the prevention and early warning of possible public security cases.

Sixth, food safety early warning, early warning of disease infection in peak season, especially the preventive measures when the epidemic occurs.

Seventh, early warning of emergencies, emergency treatment and early warning measures, stop selling tickets when there is a large flow, close scenic spots, evacuate people, and evacuate people.

Eight is the early warning of other possible emergencies.

Its key point is to do a good job in risk assessment of possible emergencies when there are signs of emergencies in scenic spots, and the responsible personnel of security organizations make response decisions; What are the essentials? Accurate evaluation and quick decision? If the incident really happened.

Its early warning methods are as follows: first, the internal communication system of the scenic spot; Second, the sound (sound) control system in the scenic spot; The third is the live horn playing or whistling; 4. Announcement signs; Fifth, warning signs; Sixth, the flashing lights at night; Seventh, on-site personnel remind and prompt; Eighth, the traditional alarm equipment.

Fourth, improve the comprehensive ability of emergency response.

First, establish a relatively perfect emergency plan. Make emergency plans for possible emergencies in different types of scenic spots; Familiar with and master the plan, organize scene setting and simulation deduction.

Second, master emergency handling skills. Organize employees to conduct comprehensive safety knowledge training, focusing on common sense and skills of emergency handling.

Third, optimize the structure and staffing. After training, put skilled people in the best position to achieve the best combination of dealing with emergencies.

Fourth, organize special and comprehensive drills. On-site operation and drills are effective measures to improve the ability to deal with emergencies, and emergency drills must be organized in a targeted manner.

Fifth, observe the case repeatedly. After the emergence of emergencies, employees in scenic spots are often at a loss; However, due to many factors, the drill is limited and emergencies cannot be prevented. After repeatedly observing various cases, we can actively respond to emergencies.

Sixth, improve psychological endurance. ? Think the worst, and strive for the best? , improve the overall psychological endurance and alertness; In particular, improve the psychological endurance of decision makers, so as to be brave in taking responsibility and making decisions as quickly as possible!

Verb (abbreviation of verb) emergency handling of emergencies

No one wants an emergency to happen, but they can only respond positively after it appears.

The first is to focus on key areas. ? Natural disasters? In case of emergency, pay attention to accident-prone areas and focus on monitoring; ? Man-made disasters focus on controlling the scene, queuing, crowding and other areas. Tourists tend to be impetuous for more than half an hour, and it is easy to break out in about two hours. Take dredging and diversion measures as soon as possible.

Second, scene control. After an emergency, the staff of the scenic spot first transmits information and reports the exact location; Secondly, try to control the situation and reduce the spread of the situation; Thirdly, if someone is injured, self-help and mutual rescue should be carried out; Finally, guide tourists to evacuate to a safe area.

Third, focus on support and assault. In areas where emergencies occur, we will fully organize on-site disposal and emergency rescue to control the situation within a limited scope.

Fourth, partition isolation and separate treatment. For man-made emergencies, especially deliberate disturbances, we can adopt the method of partition isolation and deal with them separately to reduce losses and impacts.

Fifth, deal with it quickly. What is the key to emergency handling? Quick? In fact, put an end to procrastination, thus causing greater negative impact; And quickly contact the insurance company to implement measures such as obtaining evidence to reduce losses at the scenic spot level.

Sixth, compulsory measures, such as public security incidents. Unexpected events may produce uncontrollable scenes, and compulsory measures must be taken to avoid things getting out of control.

Emergency treatment of uncontrollable scenes in emergencies. First,? People-oriented? The principle of. With the fundamental goal of ensuring the safety of tourists and scenic area staff, we will quickly organize personnel evacuation and evacuate tourists to safe areas. Second, seek foreign aid as soon as possible. Contact with government departments and report the situation in time, and get the support of various social forces. Third, protect property as much as possible. On the premise of ensuring the safety of all personnel and safety measures in place, try to protect the property of the scenic spot; What is its disposal principle? Give up the small and take the big, and take the replay lightly? .

Sixth, the post-processing mechanism.

Actively deal with emergencies afterwards to avoid greater losses.

The first is to reduce the negative impact. Restore the normal business order of the scenic spot as soon as possible, and at the same time achieve consistent external publicity to avoid passive public opinion.

The second is to pay attention to secondary disasters. Strengthen site management to avoid new losses and adverse effects caused by secondary disasters.

The third is the identification of the responsibility of the incident. Collect evidence and restore the truth of the incident; Did you really find out? Natural disasters? Or? Man-made disasters shall be investigated for responsibility.

Four is? Point to face? Comprehensive security inspection: Conduct comprehensive security inspection and hidden danger investigation on the scenic spot, and urge the implementation of rectification to avoid? It never rains but it pours? .

The fifth is to sum up experience and lessons. Analyze the cause and effect of emergencies, summarize the handling of incidents, find out the correct lessons and learn from experience.

The sixth is to form cases and warning education materials. Typical emergencies should also form cases, make audio-visual materials of warning education and play them in time to show warning.

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