Staff management system and methods of tourism enterprises

Measures of Staff Management System in Tourism Enterprises

In order to make employees loyal to their duties and promote the prosperity and development of the tourist area, all employees are required to abide by various systems and consciously safeguard the fundamental interests of Pingshan tourist area.

A, employee employment system:

Select the best talents according to the actual business needs. Young people with junior high school or equivalent education or certain relevant professional knowledge, good health, good facial features and decent work style can apply for job hunting.

Appointment procedure: fill in the application registration form and resume with my ID card, academic certificate and other relevant documents (original and photocopy), and then → interview (qualified) → pre-job training → trial work and post trial (one month) → qualified candidates are formally hired and signed a contract.

The company adheres to the principle of two-way choice for all employees and is free to come and go. If the employee resigns within the comprehensive period, he must submit his resignation in writing ten days in advance. After the approval, go through the formalities of each department, return the work clothes, and get the deposit and salary from the finance department with the certificate of formalities and the original receipt.

New employees must obey the arrangement during the probation period. People who are not suitable for this job can apply for resignation. If you leave your job automatically during the probation period, you will not be paid probation salary.

Second, the attendance system:

1, the normal working hours depend on the needs of the department. The 26th to 25th of each month is the full moon attendance time.

2. Change your work clothes and tidy up your appearance at work, subject to the registration time.

3. Please apply for personal leave one day in advance, and you must be on duty for special reasons. Only with the approval of the manager can you leave your post. Otherwise, you will be regarded as absenteeism.

4. Late: Anyone who doesn't go to work at the time stipulated by the company will be late for whatever reason. Absenteeism: absenteeism without going through the formalities of leave in advance, and those who fail to return after the expiration of the leave period are regarded as absenteeism and dismissed twice in one year. Sick leave: sick leave notes, hospital certificates and medical records are required for sick leave. You can call immediately in case of emergency, and ask for instructions in advance in case of non-emergency No hospital certificate or medical record is regarded as absenteeism.

If you want to go out during working hours, you must get the consent of the foreman or manager.

Third, the welfare system:

1. The salary of employees follows the principle of distribution according to work, equal pay for equal work, more pay for more work, and a monthly salary system. The monthly salary is determined according to different departments, different positions and different positions.

2. Employees' wages are paid monthly in cash.

3, according to the need, according to different types of work to employees to distribute work clothes and other labor protection supplies. Employees who resign or are removed from the company should hand over the issued work clothes to the company, and those who fail to return them will be deducted from their wages according to the total cost of clothing.

In order to encourage the development of collective spirit, we will hold various cultural and sports activities from time to time to enhance the cohesion of the staff team.

5. Provide employees with sufficient study time and regular training to improve their quality and professional level.

Fourth, the security system:

1, employees must obey the leadership, obey the command, observe the labor discipline, and may not operate illegally.

2. All employees must pay attention to fire prevention, theft prevention, riot prevention and prevention of mechanical accidents. If problems are found, take timely measures to prevent accidents and report to the leaders.

3. Carefully check the equipment, eliminate unsafe hidden dangers, and ensure the safety of customers' lives and company property.

4, found suspicious or illegal behavior of people or things, to report to the leadership in a timely manner.

5. There must be no fighting in the tourist area. If you find this bad situation, report it immediately and help guide the onlookers.

6. In case of emergency, all employees must obey the command, cooperate with each other, carry forward the spirit of courage and selflessness, and spare no effort to protect the company's property and the life and property of customers.

7, employees are not allowed to fight, are not allowed to bring socially undesirable young people into the workplace and associate with them, to protect their own safety.

Verb (abbreviation for verb) Property responsibility system:

1, head of each department, responsible for the safety of mechanical equipment and articles. , and be responsible for the logistics department. In case of loss or damage, the parties concerned shall be investigated for responsibility or compensation.

2, if there is any equipment need maintenance, by the head of each department timely report to the competent leadership, so as not to affect the normal work.

Six, reward and punishment system:

In order to improve the service quality, promote the economic benefits and industrial competitiveness of enterprises, and establish a strict, responsible, United and dedicated team of high-quality employees, the company adheres to the principles of clear rewards and punishments, rewarding the excellent and punishing the poor, giving priority to ideological education and supplementing punishment.

Reward: 1. The company will give cash rewards to employees who come forward to do good deeds to protect the company's property and the lives and property of others.

2. The company will give cash rewards to those who have worked hard to complete their jobs and tasks assigned by the company, made outstanding achievements, made significant contributions to their jobs or made technological innovations in a certain position.

3. For those who have made outstanding achievements in service, such as finding money, winning a great reputation for the company and being praised by customers many times, the company will give cash rewards.

If measures are taken to prevent accidents in time, the company will give cash rewards.

Penalties and disciplinary actions:

1. If you don't wear work clothes at work, you will be fined 5 yuan once;

2. Being late: 5 yuan will be fined once within half an hour, 10 yuan within one hour after half an hour, 20 yuan within two hours after one hour, and so on;

3. Those who engage in private affairs during working hours, which affect the company's image and are disheveled in appearance, will be punished by 5 yuan once found;

4. Those who leave their posts without permission during working hours, get together to chat, have poor service, are complained by customers, smoke, drink, gamble during working hours, quarrel or fight with colleagues, customers or others, contradict leaders, disobey orders, disobey management and seriously hinder management order will be fined 50 yuan once;

5. Those who seriously violate various systems and cause losses to the company's interests or image shall be dismissed, and their wages and deposits shall be deducted.

Seven. sanitation system

1. The facilities, equipment, office desks and chairs at the work site shall be cleaned by the staff in this room, placed neatly and kept clean and hygienic.

2. Clean up the environmental sanitation in time and keep the scenic spots and roads clean. Secretary 1 14 All rights reserved.

3, cleaning staff to keep the hall, corridor, stairs, bathrooms, doors and other health areas of environmental hygiene.

4, the dining room tableware should be scrubbed and disinfected in time, all kinds of items in the room are placed in an orderly manner, and the personnel are dressed neatly to keep the room clean.

Hygiene, change bedding in time.

Eight, shift system: there is an accurate concept of time, each shift must be 15 minutes in advance, tidy up appearance, and make good preparations for shift change.

1. cashier: sort out the accounts, count all the cash and hand it over to the cashier designated by the finance department.

2. The personnel on duty should count the equipment and articles in this area, and make records on duty.

3, cleaners must keep the health area clean and tidy, leaving no dead ends.

4. Security guards should carefully check all kinds of facilities and equipment before coming off work to eliminate unsafe hidden dangers and ensure safety.