Traditional Culture Encyclopedia - Travel guide - What do flight attendants need to learn?

What do flight attendants need to learn?

Railway attendant learning courses:

Introduction to tourism, passenger transportation, basic railway safety knowledge, tourism psychology, physical training, tourism English, hotel services, passenger security inspection, train crew, trains Services, computer basics, etiquette and makeup, tourism geography, high-speed rail passenger transportation practical training, modern service etiquette, Chinese tourism culture, spoken language training in minority languages, etc.

Flight attendant learning courses:

Basics of management, social etiquette, public relations, introduction to civil aviation transport law, civil aviation passenger service psychology, cabin service, flight attendant English, medical Common sense and first aid, dangerous goods and air defense safety, physical training, cabin service training, civil aviation passenger transport training, airline cabin department internship, graduation thesis, etc.

The specific courses of each school will be slightly different, but the main courses are similar.