What are the negotiation principles of tourism contract disputes?

Requirements for consultation on tourism disputes: timely consultation, in the spirit of mutual understanding and seeking truth from facts, timely friendly consultation; And the responsible party should take the initiative to take responsibility and obtain the understanding of the other party. The principle is the principle of voluntary consultation; The principle of fairness and equality; Legal and reasonable principles, etc.

legal ground

Article 92 of the Tourism Law of the People's Republic of China

Disputes between tourists and tour operators can be resolved through the following channels:

(1) Both parties negotiate;

(two) to apply for mediation to consumers' associations, tourism complaint acceptance agencies or relevant mediation organizations;

(three) according to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration;

(4) bring a lawsuit to the people's court.

Article 93

Consumers' associations, tourist complaint acceptance agencies and relevant mediation organizations shall, on the basis of mutual voluntariness, mediate disputes between tourists and tour operators according to law.

Article 94

If there is a dispute between tourists and tour operators, and there are a large number of tourists and there are * * * requirements, representatives may be elected to participate in consultation, mediation, arbitration and litigation.