Tourism training experience

Excellent experience in tourism training: 5 articles.

How to write the experience of tourism training, which is more standardized and standard? According to years of experience in secretarial writing and referring to excellent samples of tourism training experience, you can get twice the result with half the effort. The following are five excellent articles on tourism training experience for your reference.

Tourism training experience 1

(A), the current basic demands of social tourism employment

In this short two-month internship, I realized that in the tourism industry, the competition between institutions and people is very great. In a service industry like the travel agency industry, you need talents who not only have certain professional knowledge, but also know how to deal with people and things, as well as patience and responsibility for travel agency customers. The most important thing is not how good your professional knowledge is, but your social skills. Of course, a certain level of professional knowledge and time operation ability are the basic conditions, and a good cheerful, optimistic and positive personality is of great help to a tourism professionals, so most people engaged in this industry are outgoing and lively, and the travel agency industry especially prefers and welcomes such people to join. But if you want to get along well in this industry and get ahead, it depends on your emotional intelligence, that is, your social skills, your ability to treat people, your ability to deal with crisis situations and so on.

(B), their own ability and quality need to be strengthened

This internship has given me valuable work experience, which can pave the way for me to enter the society after graduation on the premise that all enterprises in the society pay attention to work experience everywhere when recruiting talents. Only in real practice did I discover my lack of knowledge and experience. It's really an old saying "learn to use time and hate less". I feel that the theoretical knowledge I learned at school and my own practice at work are actually not a concept. I think this is also the reason why the school lets us take part in holiday practice every summer vacation, so that we can further consolidate and understand the knowledge learned in class, cultivate and improve our own ability, and integrate theory with practice. Therefore, I think the most important part of the internship of tourism management major is to integrate theory with practice, improve our ability and methods of investigating, observing, analyzing and solving problems, and cultivate college students' survival and ability in society.

This internship, I really realized that the job competition faced by a graduate is very severe, and it is very difficult to find a good job. Therefore, we must use a good attitude and mentality to find a job, don't think too highly of ourselves, and don't think that having a high degree is great. It is often difficult to find a good job with this mentality. Therefore, in the future, we should constantly improve our knowledge system, enrich ourselves, and put social practice and work experience first when working, instead of just considering immediate interests. The cultivation of one's own quality is also very important. In this internship, I saw that some unqualified tour guides were too eager for quick success and could not withstand the temptation of money, so they were complained by guests and eventually lost their jobs.

So I think as a college student, we must improve our comprehensive quality. Even if you are a service worker, you can get the recognition and respect from the guests. It is also essential to deal with interpersonal relationships and establish a good interpersonal network, which is of great benefit to your future work. Opportunities are equal, depending on whether you have planted more or less fruits before. As the saying goes, many hands make light work, communicate with others more, learn more useful things for us, and ask why we think more. Only in this way can you gain more development space and opportunities, not be eliminated by society, and stand on the society.

Generally speaking, this internship has benefited me a lot. I can not only test my learning results at work, but also accumulate valuable experience in practice, which gives me another very important weight in my future work. On the one hand, I learned about the work of various departments in the internship of travel agencies, and then I got a further understanding of the management and operation of the whole travel agency; On the other hand, it also showed me my own shortcomings and helped me to clarify the direction and trend of my future study. I will combine this internship with the previous summer internship, sum up experiences and lessons, study hard and constantly improve myself, so as to lay a solid foundation for future work and make it more comfortable and relaxed. I believe that the social experience and team spirit I learned in this internship will benefit me for life.

Tourism training experience II

First, the main purpose of internship

After studying and living in _ _ for four years, I have a general understanding of Hainan Province. Hainan Province, as an island surrounded by the sea, has a pleasant climate, unique tourism resources and a bright future for tourism development. I majored in marketing, and seldom involved in tourism knowledge in class on weekdays. Because I am optimistic about Hainan's tourism development, I usually read some books on tourism. As a carrier of tourism, travel agency has extremely important strategic significance. Therefore, this graduation internship unit I choose a travel agency, hoping that through social practice, I can have a further substantive understanding of Hainan tourism. At the same time, pay attention to cultivate their self-study ability, practical ability, understanding ability, interpersonal skills and thinking ability during the internship. Further consolidate and understand the knowledge learned in class and books, cultivate and improve the ability of integrating theory with practice, and better strive for the great cause of building socialism.

Second, the internship content and harvest

(1) Office secretarial work

Because it's my first time to enter the society and work in the company, the leader is not sure about the specific work ability, so in the first month of internship in the travel agency, the company didn't assign me any important tasks, just some messy work in the office, such as taking files, sending files, printing, answering the phone, cleaning, tidying up the office, pouring water and so on. Although these are just messy things, I am not taking a casual attitude, but taking everything seriously. Personally, I think people who can't even do small things well, let alone do big things!

After a month's basic work, I got to know my colleagues and leaders, and established a certain sense of trust and closeness with each other, which enabled me to learn some social skills and improve my ability to deal with people.

(B) Tourism market research

During my internship in the company, I was lucky enough to get an actual market research activity, which was really exciting. At school, I often listen to teachers' theoretical knowledge about marketing and market research, and occasionally do some experimental simulation research, but I have never had such a formal social research. For me, this is definitely an excellent opportunity to combine the theoretical knowledge I have learned in the past four years with social practice, so I am very cautious and serious.

In the whole process of doing market research, I am quite proactive. In the early stage of investigation, the questionnaire was designed and the research object was analyzed. Many opinions have been recognized and praised by superiors and colleagues. In the mid-term of market research, that is, a formal and objective social survey, my colleagues and I conducted it in the form of a group, distributed by region, and my group was responsible for Haidian Island. After we received the task, I suggested that everyone be responsible for a part of the block, act separately, and meet at KFC after the completion, so that people can be effectively used to complete the task in the shortest time, and my colleagues agreed. Thus, a day full of passion, sweat, fatigue and expectation began. Back in the company, we made statistics and analysis of the questionnaire and handed the results to the person in charge. After reading the market analysis, the leaders praised us and invited everyone to be happy in the evening.

After this research activity, I have a deeper understanding of Hainan's tourism market, especially the tourists, and a deeper understanding of myself, and I have also found many shortcomings, which require more efforts to study and improve.

Third, some ideas and suggestions for the development of Hainan travel agencies.

Although it is the first time to work in a travel agency, it is only two months, but through recent observation and thinking, as well as the careful education of school teachers on weekdays, I also have some superficial ideas and suggestions on the development of Hainan travel agency.

Tourism Training Experience (3)

In more than one month's internship, I have a certain understanding of the operation mode and daily operation process of the whole travel agency industry. In this process, I not only made new breakthroughs and progress in my professional knowledge, but also added a very important section to my life experience, which will be a valuable asset in my life.

Graduation practice is a transitional stage for students from school to society, and it is a stage for students to adapt to society in advance before they really leave society. Although four years of college life can't be said to be completely divorced from society, it is still far from reality. Through graduation practice, I really realized the difficulty and difficulty of my work. It taught me how to use what I have learned to solve practical problems, and also taught me how to communicate with others and how to become a qualified tourism professional. This internship not only makes me know more about the tourism industry, but also the knowledge I have learned will make me very useful in other industries.

1. Through this internship, I deeply understand that independence and seriousness are the first things an intern should have. Only by cultivating their independent ability, not relying too much, and taking the initiative to find and solve problems, can they really improve their ability to deal with problems and make progress in their work. In addition, at work, if you have any questions, ask them boldly if you don't understand them, instead of pretending to understand them. "In a threesome, there must be a teacher." What we have to learn and ask is not limited to our colleagues, predecessors and all kinds of people. There are things we have to learn and understand in every field. Through study, you can work independently, accumulate experience and finally get the one that suits you best.

The work of a tour guide is repetitive and constantly changing, challenging my patience and endurance all the time. Sometimes, what makes people bored is not the external environment, but their own mentality. Often at the beginning, we are full of passion, but slowly, this enthusiasm cools down. In fact, the environment remains the same, and what changes is only our mentality. Every day we can choose a good mood or a bad mood and a negative attitude, so we can choose a good mood and a good attitude!

During the internship, it is common to encounter cold setbacks. If you go to work with your grievances and bad mood and your passion, it will often make things worse. In the face of difficulties and setbacks, I didn't flinch, but faced them bravely. I have been treating guests with a positive and inclusive attitude, trying to decompress myself and create a good and harmonious working atmosphere.

How to get along well with others and communicate well is what an intern must learn. In getting along with others, I always believe that honesty plus sincerity, self-esteem and respect for others will definitely not be rejected by people thousands of miles away. First of all, I get along well with my colleagues. I'm just an intern. I want to see and learn a lot of things. All my colleagues are my teachers and seniors. In the process of work, I learned respect and courtesy. As a tourist, you face the customers directly. Your words can affect the overall impression of the guests on the travel agency and even the whole tour, and even affect the mood of the guests all day. As an intern, you should learn how to make the language you speak comfortable and pleasant for your guests, and then choose to cooperate with you. People will inevitably have mood swings, but such mood swings will often affect others' mood. How to adjust my mentality, face guests, colleagues and even bosses with the best mentality, and how to bring the best smile to others is a problem that I have to seriously think about every day. In this internship, I not only improved my communication skills, but also learned how to adjust my mentality.

3. After 1 month's internship in a travel agency, I have a certain understanding of the basic business and operation of the travel agency. Politeness is the concentrated expression of a person's comprehensive quality, especially when traveling. We should dare to greet people, and do three things in the process of greeting people: mouth, eyes and spirit. We should try our best to meet the requirements of our guests, even if something is not within our responsibility, we should try our best to convey it. Although some unreasonable demands can't be made, they should be rejected in a euphemistic tone to help him find other solutions.

This internship is very helpful for me to write my graduation thesis. This time, my graduation thesis is "Countermeasures for the Development of China Tourist Attractions under the Background of Post-financial Crisis". You need to know the development status of some tourist attractions and the current relationship between tourism supply and demand, and you can understand the process of internship yourself. My thesis writing provides a lot of material and inspiration.

Internship is a process of contacting society. Through this internship, I learned a lot of knowledge that I couldn't learn in school, met all kinds of people, and made many good colleagues and friends. They let me know more about society, broaden my horizons and teach me how to adapt and integrate into society.

Tourism Training Experience Chapter 4

Thanks to the strong recommendation of my English teacher, I came to Straits Travel Agency for an internship. It was an unforgettable internship experience and worth recording with pen and ink.

The first day I went to work in a travel agency, I was embarrassed: I couldn't find the address of the travel agency. Although I finally found a travel agency with the help of good people, I was still late within the agreed time. In this regard, I am anxious to think: Will being late on the first day of work leave a bad impression on the other party? Facts have proved that this kind of worry is completely unnecessary. I was received by manager Guo of Strait Travel Agency. He was very friendly. He didn't show displeasure because I was late for work on the first day. On the contrary, he always blamed himself for not telling me the route clearly. I am touched that a manager is so considerate of interns. Under the arrangement of Manager Guo, I started my internship in Straits Travel Agency.

Interns also go to work at eight o'clock in the morning and get off work at six o'clock in the afternoon, just like regular employees, just like an office worker. The first thing to do when you come to the company every day is to clean up, make tea and tidy up your desk. After doing these things, I turn on the computer to see the latest hot spots and care about the latest hot spots. As I am a novice, I am not familiar with many businesses of the company, so Manager Guo arranged for me to be familiar with the routes of various scenic spots as an introduction. So I spent almost all my first week in the company reading and analyzing lines. Although looking at the dense words on the computer once bored me, I finally persisted.

After the first boring week, I began to really contact the travel agency business. Manager Guo began to let me do wiring. Do wiring? Isn't that a piece of cake? Not only have I studied in school, but I also have travel experience, so I am familiar with the route. So after the manager assigned the task, I finished the line by dividing three times five by two. When I sent the results to the manager, expecting what the manager would praise me in the future, the manager replied: the word "no" hit me hard. I can't think of anything wrong. Why doesn't such a perfect route planning work? I was not persuaded to take the planning book to the manager. The manager obviously expected that I would go to him. Without saying anything, he asked, Did you see the lines I sent you last week? I said I saw it. He said, then go back and see, and you will send me away. At that time, I felt a little depressed and muttered: What do you mean by not saying anything? However, when I go back, I will look at the example of this line again. I didn't know where the gap was until I bowed my head and compared my plan this time. I'm ashamed that I didn't even deal with important and necessary factors such as meal standard and housing in my planning book. The whole route is just like making a report, which is not attractive at all. When I realized my mistake, I changed my plan immediately.

After the modification, I checked it several times before handing over the new route plan to Manager Guo. This time, Manager Guo didn't give me an answer immediately, but called me to his office and said to me earnestly, "People in the tourism industry like us don't know how to take a tour, just talk casually. If we can speak, anyone can be a tour guide, but a tour guide should not only speak, but also design routes and make plans. If you don't understand this, your tour guide career will soon be over. Learning these trivial things that seem trivial to you now will be very helpful to your career. Tour guide is a youth industry, but tour managers can let you engage in it all your life. Learning route planning is basic and necessary, do you understand? " I understand, I really understand, manager Guo's words made me enlightened, and I was ashamed of my past ambitions. From this moment on, I just want to study here.

In the later half-month internship, I worked hard and learned from my predecessors with an open mind. I not only learned professional knowledge about tourism, but also learned a lot about how to deal with people.

I benefited a lot from this internship. I thank Manager Guo for his great help and Hai Xia Travel Agency for giving me this opportunity. I think this internship experience will be a starting point for my future career.

Chapter 5 Tourism Training Experience

Through my internship in Friendship International Travel Agency, I learned the above management measures about travel agencies. Personally, I studied and practiced the welcome speech and farewell speech of the tour guide in front of my colleagues in the travel agency, which improved my personal quality. During my stay in the travel agency, I personally participated in it, which made me deeply understand its essence. Through its own processing analysis, it is considered that even the big brands of Pingdingshan, such as Youhao International Travel Service, still have some areas to be improved in management. In this company with a certain corporate culture, there are still some things that are not good enough. Now I will make some suggestions:

1. Establish a clear competition system, so that employees can better feel certain competitive pressure and generate motivation to work hard. From the practice of 12 days, the whole company lacks a positive competitive atmosphere, and colleagues and employees are not aware of competing with other travel agencies. This is not conducive to the long-term development of travel agencies. It is suggested to formulate a complete competition system, including excellent rewards and punishments for those who are behind in business. These are not necessarily serious, but they must be there. You can set up a bulletin board, and everyone will publish a brief introduction of their business about the daily business situation, with a cycle of one month. In this way, everyone can accumulate business volume every month, which is also convenient for business communication between people and is conducive to the decision-making of the general manager.

2. Flexible working hours are convenient for business trips. Tourism is a highly seasonal industry. In many cases, due to seasonal reasons, travel agencies need to adopt certain stimulating strategies to attract more tour groups, which determines that salesmen must act frequently to attract more customers. Therefore, the working hours of salesmen depend on whether there is any business. Therefore, the working hours of the travel agency business department should be appropriately relaxed, instead of the fixed nine-to-five style like other units.

3. Travel agencies should take necessary marketing measures that are compatible with the enterprise value and the products they sell under the condition of completely positioning their own enterprise market. What the Friendly International Travel Agency has not done well in this respect is that the leaflets on the one-day tour of Spicy Bay recently issued are all in black and white, and both the products and the word-of-mouth of the travel agency need color leaflets. Using cheap black and white leaflets not only reduces the appeal, but also has a bad influence on brands like Friendly International, and color pages are the leaflets that should appear in the hands of the target market at this time.