Institutions directly under Zhengzhou Tourism Bureau

I. Zhengzhou Tourism Quality Supervision and Management Office

Its main responsibilities are:

1, accepting and handling all kinds of tourism quality complaints within its jurisdiction.

2. Be responsible for the compensation for the quality deposit of the travel agency.

3, entrusted by the tourism management department, responsible for the inspection of the city's tourism market.

4, supervision and inspection of the city's day tour business activities.

Two, Zhengzhou City Tour Guide Management Service Center

Its main responsibilities are:

1. Responsible for the management, training, assessment and supervision of tour guides within the administrative area of Zhengzhou, and establish a high-quality talent pool of excellent tour guides.

2. Responsible for the compilation of tour guide words in Zhengzhou area.

3. Be responsible for the explanation and reception of large-scale events in Zhengzhou.

Three. Zhengzhou travel information consultation service center

Its main responsibilities are:

1, responsible for the city's tourism informatization and tourism network construction.

2. Be responsible for the daily management, travel consultation and complaint acceptance of the tourism service hotline 1230 1 system.