What department does the travel agency have?

Logistics management;

Second, the finance department.

The financial statements work company's business analysis and overall arrangement of work funds;

Three. Information management department

Introduce and introduce advanced information concepts, methods and technologies;

Four. Ministry of culture and training

The promotion of professional skills training to the company's "corporate culture";

Verb (abbreviation of verb) Planning (customer relations) Department

Operation and maintenance of the daily work of the president's office, release of major strategy and business performance information, construction of the company's quality complaint monitoring and crisis prevention system, and promotion of the company's internal management concept.

1. Travel Agency is defined by the World Tourism Organization as "a retail organization that provides information on possible travel, accommodation and related services to the public, including service fees and conditions. Tourism organizers or production wholesalers or wholesalers prepare for tourism and residence by organizing transportation, booking different accommodations and proposing all other services before proposing tourism needs. " Trade organization.

2. China's "Regulations on the Administration of Travel Agencies" points out that travel agencies refer to enterprises engaged in tourism business for profit. Among them, tourism business refers to the business activities of handling exit, entry and visa procedures for tourists, attracting and receiving tourists, arranging accommodation for tourists and other paid services. The business projects of travel agencies usually include selling various transportation tickets (such as air tickets, bus tickets and boat tickets), package tours, travel insurance and travel books. , and consulting agents for licenses (such as passports and visas) required for international travel. The smallest travel agency may have only one person, and the largest travel agencies have branches all over the world. The occupations derived from travel agencies are: tour leader, tour guide, conductor, visa Commissioner, dispatcher (tourism operation) and so on. To operate a travel agency, you must hold a valid license issued by the authorities and be a member of the designated travel agency chamber of commerce before you can operate a tour group and travel with a group.

3. Legal norms

The Tourism Law of the People's Republic of China (hereinafter referred to as the Tourism Law) has been officially implemented for half a year since 20 13 10 1. Judging from the market situation, it has played a great role in regulating the operation of travel agencies, and the number of complaints from tourists has dropped significantly. At the beginning of the implementation of the Tourism Law, some irregular travel agencies were eliminated. At present, travel agencies that have passed the adaptation period are gradually changing their business methods and trying to introduce more personalized products and services.

After the implementation of "Tourism Law", the way that travel agencies used to attract customers only by low prices has been unable to adapt to the new situation. In order to survive in the market, travel agencies must change their profit model and introduce products and services that can better meet the needs of tourists.