How to call manual customer service if the application code is wrong?

If the application code is incorrect, you can call the general customer service number 12345.

The APPlication code is one of the important measures for the refined management of Shanghai's mega-cities. It provides multi-channel life services to Shanghai residents by relying on the application app, Alipay applet and WeChat applet. On February 13th, 22, Suishen Code was officially put on the trial line. According to the needs of epidemic prevention and control in COVID-19, it was given relevant information about healthy travel, prevention and control management.

At the same time, it is open to platforms such as WeChat, Alipay and Nail with the application code. With the application, the monthly activity peak exceeds 15.17 million, and the actual proportion of online applications exceeds 7%. From : on December 13, 222, except for special places such as old-age care institutions, child welfare institutions, medical institutions and schools, other places in Shanghai no longer require the inspection of health codes such as the application code, and no longer require the scanning of place codes.

advantages of applying for the code with you

1. Health care

The application code with you can replace the social security card, and you can see a doctor by scanning the application code. It has been applied in more than 4 public hospitals in the city, and you can purchase medicines and settle accounts by scanning the application code with you, covering 1442 medical insurance pharmacies in the city. When buying antipyretic and antitussive drugs and special management drugs in pharmacies, you can use the scanning code with the application code to register your real name.

2. Traffic trip

The application code can replace the traffic card, which has integrated the function of bus and subway code display, and has become a mobile application integrating bus and subway travel codes with the application for APP.

3. Cultural tourism

The application code can replace the reader's card and ID card, etc. The Shanghai Library has realized the direct scanning of the import gate with the application code, and the credit is free of deposit for the reader's card. Five patriotic education bases have been booked with the application code, and more venues are being unlocked. During the Expo, the Expo will be swept with the application code.