What does the tourism administration department do?

The main duties of the Administrative Commissioner are:

1. Administrative work

1. Establishment and perfection of the system: according to the actual situation of the company's development, formulate rules and regulations in line with the current situation of the enterprise, notify all departments and personnel, collect rationalization suggestions, adjust and improve in time during the development of the enterprise, make the system more standardized and reasonable, improve the enforceability and effectiveness of the system, and effectively improve the initiative and standardization of employees.

2. Department communication and personnel coordination: understand the recent work priorities, business points and management ideas. Accurately understand the intentions of company leaders and do the work assigned by the situation. Communicate with other departments actively and modestly, grasp the progress of various businesses as soon as possible, and timely sort out the information and feed it back to the company leaders, effectively assisting the superiors to promote their work. In daily work, pay attention to cooperation with other departments and colleagues, coordinate the relationship with various departments, and establish a sense of service.

3. Performance evaluation: comprehensively understand and evaluate the performance of employees, find outstanding talents, and improve the company's work efficiency. The evaluation scope covers all employees of the company. The principle of assessment is to comprehensively evaluate employees' job performance through assessment, so that employees can understand the relationship between their job performance and salary, and gain the motivation to work hard and improve their work. Give employees the opportunity to participate in company management procedures and express their opinions. The purpose, object, time, index system and form of assessment should match. Based on post responsibilities, adhere to the combination of up and down, left and right, qualitative and quantitative assessment. The evaluation can take superior evaluation, peer evaluation, self-evaluation, subordinate evaluation and external customer evaluation.

Second, the daily administrative affairs

1. Telephone reception: use civilized language when answering the phone, and the language should be cordial, concise, polite and amiable. Private use of public telephones is strictly prohibited, and no one is allowed to call the information desk; Use civilized language for visitors, receive them warmly, and listen carefully to their stories. If it is not solved in time and effectively, it should be recorded and tracked accordingly.

2. Document release and document management: After the document is released, the contents of the document should be conveyed to relevant departments and personnel who should know, and the implementation should be supervised. After the documents are issued, they should be sorted and classified first, and then filed as required. In principle, the internal comprehensive files of the company should be filed on a half-year cycle. The basic principles of company archives management are: unified leadership and hierarchical management; Maintain the integrity and security of archives; It is convenient for companies and society to make effective use of archives.

3. Organization of regular meetings and minutes of meetings: arrange the seats of staff and the order of speeches as required. Statements should be concise, make effective use of time and discuss substantive issues. Participants should set their mobile phones to conference status.

4. Vehicle use and management: improve vehicle utilization rate, use rationally and reduce energy consumption. Official car, company leaders participate in various business activities in the city, send cars to pick up and drop off; Travel to other places on business, and send to railway station or airport. Other employees of the company may, at their discretion, approve the dispatch of vehicles in case of emergency, important official business or long-distance need. The company organizes collective activities and arranges car use as appropriate.

5. Daily system supervision: under the existing management mode, strengthen the implementation of administrative supervision, effectively implement administrative systems and supervision, timely adjust management methods and methods, and establish a harmonious working atmosphere and efficient operation efficiency.

Third, foreign exchange.

1. Communication with government functional departments: As a window for the company to communicate with government departments, it is necessary to establish a sincere and trusting relationship with government departments with enthusiasm, put itself in a correct position and handle it flexibly.

2. Partner communication: We should pay attention to understanding business-related affairs from many sides, so as to accurately understand each other's intentions and contribute to effective communication and communication, but we should pay attention to the interests of the company when dealing with affairs.

3. Pay attention to reciprocity: holiday gifts, greeting cards, etc. , in important festivals (such as Christmas, New Year, Spring Festival, or the company anniversary of important partners [customers]), etc. ), after consulting the general manager, you should pay tribute with gifts or congratulatory letters in time and maintain friendly relations with your partners. In business cooperation, remind the manager in time and arrange regular exchange activities or light meals with partners according to the requirements of the manager, and establish regular communication with partners. So as to promote mutual understanding and further cooperation.

Administrative work can be said to be complicated. Enterprise managers have to face a lot of trivial and unremarkable affairs every day, but the role of administrative work in enterprises can not be underestimated, so the personnel engaged in this position also require certain professional quality.

Quality as an administrative Commissioner:

1. Work attitude: You must know something about the enterprise's background, industry and market positioning, enterprise administrative management system and enterprise culture.

2. Work skills: computer, foreign language, writing, communication skills, time management, stress management and emotional management.

3. Performance: understanding the intention of the superior supervisor, high work efficiency, service awareness, and "zero defects" in the work link.

Love practice network suggests:

Administrative Commissioner is a necessary position in every company. The above is just the usual work content. Of course, the specific things should be decided according to the specific situation of each company, but it will not be too bad. Here, we love the internship network to provide some work experience for college students:

1. Follow the main theme of the company and pay attention to the development trend of the company;

2. Seek promotion space. Administrative work is not what you want in the end. With accumulated experience, you can try to make yourself competent for more important positions and make your boss appreciate you.

3. Charge in time. If you like what you want to learn, it's good for you to act immediately and buy some books or go to the library to read some books.

4. Education does not mean ability, so we should reform ourselves appropriately. There were good and bad images at first. You can ask others' opinions and try to change yourself.

5. Have a sense of responsibility, understand the company's corporate culture and have a sense of innovation. Responsibility is important, but the efficiency of work is also very important, so we should always be prepared to challenge the problems in our work and think comprehensively;

6. Make work and study plans and plan life;

7. Knowing the characteristics and habits of each department and preparing and communicating materials in a targeted manner can speed up the progress of company decision-making. The administrative Commissioner should try his best to care for and help employees. Similarly, the boss is actually an ordinary person. People always have discomfort and temper, so we should understand them.