A case study of tour guide service for special tour groups

Hello, first of all, I am a tour guide myself, and I have contacted many elderly groups and religious investigation groups, which are also commonly known as "bye-bye groups". Let's talk about the elderly group first! First of all, we must be careful not to be too nervous about the itinerary of the senior group. On one occasion, the club arranged a tight schedule. Because it was requested by another group, we had to go this way. As a result, many old people appeared at night at the end of the day. Leg pain, leg weakness, dizziness, increased heart rate, abnormal blood pressure and other symptoms caused many people not to participate in group activities the next day, so they had to stay in the hotel and send someone to take care of them. It has caused great inconvenience to the whole tour. In addition, the issue of tickets is particularly important. At present, scenic spots all over the country implement preferential ticket policies. Before entering the scenic spots, we should implement the policies of all scenic spots, whether people over 60 are all half-price or something else. Otherwise, buying tickets will easily delay time and cause unnecessary property losses. In addition, the assembly and departure time should be repeatedly reminded. There have been cases where guests missed their flight because they forgot the departure time. There are also precautions when staying in the hotel, such as laying anti-slip mats in the shower and dyeing their hair. Especially wear non-slip slippers. There have also been cases where guests fell in the shower because the tour guide did not explain the precautions in detail, which directly led to fractures. The above is the team I met, I hope it will help you!