City tourist telephone

24-hour manual customer service for one-way tickets: 957 1 1.

24-hour manual customer service for one-way tickets: 957 1 1. Contact information of the same journey: tourist hotline (7×24 hours service): service hotline: 957 1 1.

Tongcheng Tourism was established in 2004. After several years of successful operation of the online travel market, Tongcheng Tourism has become one of the first-class travel e-commerce platforms in China, and it is also the only travel e-commerce website with B2B travel enterprise platform and B2C mass travel platform in China. ?

Matters needing attention for refund in the same journey:

1. Refund can only be made at the place where the ticket is issued. If the guest didn't buy the ticket at this ticket office, he can only help the guest cancel his seat. On the last page of the ticket, write that the guest applied for a refund on X, X, X, X, and X, and affix the official seal. If there is an official seal of flight delay on the back of the ticket, it will be refunded free of charge.

2. If the name is entered incorrectly, it is a homophone error, and the other time and flight segment remain unchanged, you can apply to the airline for a full refund, and attach a new ticket blank when the refund is made, indicating that the homophone is entered incorrectly, and apply for a full refund.