What should I pay attention to when traveling to Europe?

Attention to participating delegations:

As the tickets for accommodation, car use and scenic spots in the tour are packaged and sold by the travel agency as a whole, if the tourists fail to go for their own reasons, they will be deemed to have given up automatically and the travel agency cannot refund the fees.

At present, the main currency in circulation in Europe is the euro, and other currencies will suffer exchange rate losses when used in Europe or converted into euros. Therefore, tourists are advised to exchange the required euros before going abroad. With China UnionPay card, you can swipe your card in some shops in Europe and withdraw money by ATM. The countries involved in the trip currently have a 6-hour time difference with China.

Please strictly abide by the laws of various countries. For example, it is forbidden to bring smuggled goods and illegal goods for profit, to smoke in public places, and to use electronic products such as mobile phones, pagers and game machines on airplanes. According to European law, using mobile phones will be fined and investigated for criminal responsibility.

When visiting scenic spots or arranging self-funded activities or free shopping, you must remember the time and place of assembly, and please arrive on time strictly.

It is a virtue to queue up in turn when going through any formalities and visiting scenic spots, especially in Europe.

Team members should help each other, respect others, strictly abide by the time rules, and must not offend public anger or slander or insult other tourists in words and actions. Once a similar situation occurs, the team leader has the right to make him bear the serious consequences and losses caused by it.

If there are special circumstances that need to be adjusted during the trip, the notice arranged by the tour leader shall prevail. During the whole trip, no guests are allowed to leave the group without the approval of the travel agency. Please strictly observe team discipline during your trip. For guests who are often late or unable to successfully complete the whole group trip due to personal reasons, our agency has the right to advise them to end the trip ahead of time with the consent of other guests and travel agencies, so as to ensure the legitimate interests of other members, and all losses arising therefrom shall be borne by you.

Please strictly abide by local regulations at airports, tourist buses, scenic spots, restaurants and hotels to avoid unnecessary troubles. Please don't leave the team at will during the connecting flight. If you have any difficulties, please ask the airport staff to show your ticket for help.

In foreign countries, we must pay attention to politeness, hygiene and neatness. Don't smoke, drink, and talk loudly at will, and strictly abide by the regulations prohibiting photography places. When taking photos with others, you must obtain the consent of the other party in advance and respect the local customs and habits.

Europe tour is a group tour, and you may be questioned by the police at any time along the way. Therefore, people who are not on the tour team list are not allowed to get on the bus and travel with the group without the permission of the travel agency and the driver leader. Thank you for your understanding.

As the tickets for the scenic spots in the group itinerary are all packaged and sold by the travel agency as a whole, if you fail to go for your own reasons, it will be regarded as a waiver and our agency cannot refund you. I hope you can understand.

Hotel de l'Europe

European regular tour groups use three-star hotels. The star standard of European hotels is different from that of domestic hotels. For example, in Italy, the longer the hotel history, the higher the star rating. In Paris, France, the highest star of a hotel is only four stars, so a two-star hotel in Paris is equivalent to the usual three-star standard.

Compared with domestic hotels, European hotels generally have smaller lobbies, elevators and rooms, and there are no shopping malls. Due to environmental protection, urban planning, mild climate in Europe and other reasons, many hotels do not have air conditioning equipment; The elevator can only carry two people and luggage at a time; There are no disposable items in the hotel, such as toothbrushes, toothpaste, slippers and electric water heaters.

We will try our best to arrange for you to live with your family, but in case of special circumstances such as exhibitions, temporary accommodation (including extra beds and separate accommodation for husband and wife) will not be ruled out. Please forgive us.

In some European hotels, the double standard room will be equipped with a big bed and a small bed for the convenience of family tourists with children. In some European hotels, there is only one big bed in a double room, with double bedding. Sometimes two single beds are put together and can be pulled apart when using. In this case, please try to consult with the team members.

The hotel voltage in major European countries is 220 volts; However, plugs are different from domestic specifications, and each country has its own standards. Guests are advised to buy multifunctional universal plugs in local shopping malls or directly at exit airports, which is convenient for use in European countries.

Please bear your own extra expenses in the hotel (except room rate and breakfast), such as long-distance telephone charges, laundry charges, drinks and luggage handling fees. Any channel with "pay" or "P" on hotel TV is a pay channel;

When taking a bath in a hotel, be careful not to let the water wet the carpet or floor outside the bathroom, otherwise you may have to pay 300- 1000 euros.

Telecom service fees of European hotels are relatively high. If you need international communication, try to use mobile phones or pay phones with international roaming. Whenever you go to the hotel, please take the initiative to remember the room number and telephone number of the tour guide, and take the address and telephone number of the hotel with you.

tour buses

Use the high-speed bus all the way. European law stipulates that drivers should work no more than eleven hours a day and drive no more than eight hours a day. Europeans have a strong sense of environmental protection. In order to avoid air pollution, the law stipulates that drivers are not allowed to turn on the air conditioner when parking. I hope you can understand.

European law has strict restrictions on the working hours of drivers and tour guides. If you need extra services, you need to get the consent of the local tour guide driver and pay some extra fees. Please respect and cooperate with the work of the tour guide driver so that the trip can go smoothly.

The suitcase must not be opened halfway. Please take the necessary items for the whole day in advance before getting on the bus. If the trip cannot be completed on time due to traffic jams, weather and other objective reasons, the car company has the right to cut some trips according to European laws to ensure driving safety. Thank you for your cooperation.

For your safety, please don't walk around while the coach is driving, so as not to cause unnecessary injuries. The car company will not bear any responsibility for the damage caused by this.

Smoking is prohibited throughout. Try not to eat food with skin and ice cream. In the car. If you must eat, please wrap the remaining fruit cores in paper and put them in the trash can. Don't throw it in the car at will.

Catering custom

The hotel provides continental breakfast, usually for group meals. European breakfast is generally simple, mainly made of milk bread. Drinks are mainly cold drinks, and many hotels do not provide hot water. Guests are advised to prepare hot water bottles in advance.

Lunch and dinner in Europe should be arranged in the team Chinese restaurant as far as possible to suit the tastes of China people. There is a big gap in scale and taste between Chinese restaurants in Europe and those in China. Chinese restaurants are relatively small in scale and the environment is not as good as that in China; Secondly, Chinese restaurants in Europe have westernized their tastes in order to adapt to local eating habits; In addition, because the local raw materials and seasonings are not complete enough, the taste is not pure enough, I hope everyone can understand;

Please observe the restaurant arrangement when eating, please keep calm, enjoy yourself and don't make noise;

Because the group meal has been booked in advance, when you give up eating for your own reasons, the restaurant can't refund the meal fee to you. I hope you can understand. If the whole group can't have meals due to special objective reasons, our club will refund the meals according to the standard; For guests who need special attention due to national customs, please inform the tour leader in advance to make preparations.

Instructions for returning meals:

1) There are no Chinese restaurants in some European towns, and guests will be refunded their meals;

2) Chinese restaurants in some European cities do not accept group meals and will refund the guests' meals;

3) The meal time of the team trip is at the expressway rest stop, so it is impossible to arrange meals in the Chinese restaurant, and the guests' meal expenses will be refunded;

During the tour, the meal time may be delayed due to traffic jams and other reasons. I suggest you bring some biscuits, chocolates and other foods in advance.

According to international practice, please take care of yourself when you transfer at the airport, wait for the plane or take the train.

skill

European countries have the habit of tipping, which is one of the international etiquette, and it is also an affirmation and gratitude to the service personnel.

Please pay tips according to the standards of travel agencies when you check in at the airport, so that you can pay them overseas in time and encourage their work. The tips of all tourists are uniform, and the elderly and children are no exception.

personal security

Traveling abroad is very mobile, so you must pay attention to safety during the trip and beware of pickpockets. Be vigilant when strangers approach, pay attention to their movements and try to avoid hitting on strangers. Be sure to take valuables with you, and never put them in the suitcase, let alone in the room. Please don't show the valuables you bought in the car, and don't let others see the large amount of cash in the bag when you pay. Places prone to theft are: railway stations, airports, restaurants, scenic spots, hotels and shopping malls and other public places.

Please pay attention to the vehicles when visiting, please take the crosswalk when crossing the road and pay attention to the traffic lights. Please listen carefully to the meeting place and time during free activities and return to the team on time. Try to avoid acting alone and respect local customs and habits.

Please pay attention to the safety of valuables. The hotel is not responsible for your property safety in the room, and the driver is not responsible for your property safety in the car. Please take valuables with you, check them carefully when you leave the hotel, and don't leave valuables in the car when you get off. If you lose our responsibility, the insurance company will not compensate you.

If someone knocks at the door after checking into the hotel, please find out the identity of the other person before opening the door. If strangers or people wearing hotel-like work clothes are not allowed to open the door, let alone let them into the room. Please contact the tour guide if you have anything. This kind of incident has happened many times, resulting in the guests' things being stolen and robbed. If you leave your luggage in your room and go shopping, you can't leave valuables in your room. If you find it inconvenient to carry around, you can leave it at the front desk. There is a loss of valuables in the hotel room, and the hotel can't confirm the value of your lost items and can't compensate.

When you check your luggage by plane, you must not put valuables and fragile things in the checked luggage, because according to the regulations, the aviation department can only compensate you for your new suitcase at most. In addition, never let strangers help you with your luggage, lest you lose it.

Once the above situation occurs, our tour guide will assist you to report the case to the local police station, but the possibility of recovering the property is extremely low. Please pay attention to the above tips to avoid the above situation.

Europe has a long travel time and a tight schedule. For people who are in poor health, patients with chronic diseases, and guests who are inconvenient to move because of old age, please consider carefully when joining tour groups. If you have cardiovascular and cerebrovascular diseases or special medical history, please take medicine with you and inform the travel agency and tour guide in advance so that the travel agency and tour guide can provide you with some suggestions or special care. When you feel uncomfortable during the trip, please be sure to tell the tour guide so that we can deal with it in time; It is suggested that for the safety of tourists, people who are in poor health should be accompanied by their families as much as possible. Our travel agency is not responsible for the guests who conceal their physical condition and have an accident abroad due to their physical condition.

Reminder: the insurance company will not compensate for the past medical history abroad.

Recently, China people have been robbed frequently in some parts of Europe. The main crime place is the hotel, or they pretend to be hotel staff to enter the guest's room, or steal at breakfast, or pry into the car to steal. Our agency is not responsible for the losses caused by the above emergencies, so remind you to be vigilant at any time when traveling to Europe to avoid unnecessary economic losses!

Please remember the contact number of the tour guide. If you get lost abroad, please take the initiative to contact the tour guide and wait for the tour guide to come.

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