What is the process for tour guides to join the group?

1. Get the tour plan (read the plan carefully and master all the conditions of the team operation)

1. Transportation conditions

A. Bring your own car: please remember the license plate number and know the route taken by the tour bus. Clear the location and approximate time of the delegation. Make sure to arrive at the

point of the pick-up site on time.

B, plane or train: confirm the flight number or train number, specify the arrival time and notify the driver in advance. The airplane group guarantees that the coach will arrive at the

airport one hour in advance, and the train group guarantees that the coach will arrive at the railway station half an hour in advance.

2. Confirm the contact information of the escort or team leader and contact

a. Contact the escort or team leader to confirm the specific time and number of the team.

B, whether there are single men and single women in the team

C, whether there are special groups among the guests

(such as whether there are Muslims, elderly people, children, or tourists with valid certificates who can reduce or exempt tickets)

3, make clear the arrangement of this team tour, understand the tightness of the tour, and reasonably grasp the tour time. And according to the needs of the trip, make up the knowledge points

. Anticipate possible problems and do a good job of prevention.

4. Accommodation and dining situation

A. Make clear the specific name, accommodation standard, location and contact number of the hotel where the team will stay during the trip, and call in advance to confirm.

B, specify the specific name, dining standard, location and contact telephone number of the dining hotel during the team trip, and confirm by telephone in advance.

5. Make clear the delivery time

Make clear the departure time of the team, and confirm the flight number and train number of the aircraft group and the train group to ensure that the team leaves on time.

6. Understand the customs and habits of the tourist areas.

7. Understand the precautions of this group

A. Understand whether the guests of this group have special requirements. If so, please make preparations in advance.

B, whether to take flowers to the group, whether to give paper-cuts and mineral water. Please prepare it in advance if you give it away.

2. Pick up the delegation

1. Contact the escort again on the day of picking up the delegation to confirm whether the team starts on time, whether the number of people has changed, whether there are special groups, and whether the guests have special needs

. Check the pick-up location.

2. Before departure, check whether the tour plan, tour guide flag and speakers are all brought, such as flowers, paper-cutting and mineral water. In addition, it is necessary to ensure the unblocked communication tools.

3. The team with its own car should contact the escort at any time to ensure that the delegation can be picked up on time. The plane group arrived at the airport one hour in advance; The train group arrived at the train station half an hour earlier.

4. contact the restaurant and hotel in advance every day to inform the dining and accommodation time, specific number of people, standards and other specific requirements. If it is not convenient to contact,

please call or send a short message to inform the company to contact.

5. If a guest leaves the group temporarily during the group trip, be sure to ask the tourist to write a written certificate and ask the tourist himself and his escort to sign it.

6. report the team operation to the company at any time, so that the company can make adjustments at any time in case of problems.

3. Send the group

1. At the end of the group, please fill out the opinion sheet.

2. If the group money is received now, please check it carefully, and make a clear settlement with the escort to ensure that the group money is correct.

3. The train group arrived at the station one hour earlier; The plane group arrived at the airport 1.5 hours ahead of schedule.

4. inform the unit in time after sending the delegation.