How to be an excellent planner (tourism industry)

First of all, the work tasks of planning and adjusting personnel generally include:

1. Staff of the planning and adjusting department should extensively collect and understand the ever-changing tourism market information and related industry trends. Analyze the regular and special tourist routes launched by fellow travel agencies one by one, and strongly recommend our company's special routes and travel plans.

2. When coordinating and arranging tour group tours in suburbs and surrounding areas, planning and dispatching personnel must be well prepared in terms of providing relevant transportation services and tour guide services, and arranging tourists

When organizing food, accommodation, entertainment and other activities, try to be considerate and strive for "low cost and high efficiency" while ensuring the quality of the team.

3. Accounting and adjustment personnel must be good housekeepers. After each tour group returns from the tour, they must strictly check the accounts reported by the tour guides and drivers, and carefully check each account with the finance department. Make sure

it is accurate.

4. Calculation and adjustment personnel: In order to improve work efficiency, the costs and quotations of each line should be grasped in a timely manner according to seasons during work to ensure the reliability, feasibility and accuracy of external quotations.

To sum up, the work quality of the planning and adjustment department and the planning and adjustment personnel directly affects and determines the normal work of the tourism company. Therefore, we should improve work efficiency and effectiveness, adhere to the attitude of "be a good steward, do a good job in management, work hard to serve, and keep learning", be the foundation and backend of the company, and be a good helper to the general manager.

Secondly, as a tour guide, the qualities and responsibilities you need to possess are as follows:

1. Everything should be done well with the purpose of "high-quality tour guide service".

2. Scientifically and reasonably arrange tour guides for group tours.

3. Everything revolves around travel agencies to maximize the needs of travel agencies for tour guide services.

4. During the peak tourist season, devote yourself to work, and arrange tours and tour guides at any time, day or night.

5. Fill out the "Three Forms and One Form" conscientiously and responsibly, namely the "Team Registration Form", "Feedback Form", "Tour Guide Service Fee Statistics Form", and "Tour Guide Group Dispatch Form", and collect them in a timely manner The "local escort" and "feedback letter" have the right to punish those who violate the regulations.

6. When sending a tour guide to a travel agency, the booking schedule must be in writing and stamped with the official seal of the head office or department, otherwise the arrangement will not be made.

7. When a tour guide joins a group for a travel agency, he must check the number of people, time and itinerary in the plan.

8. For non-travel agencies, renting tour guides from tour guide companies must be approved by the Municipal Tourism Bureau, and the tour guide’s group service fee must be paid first, and then the company will dispatch the tour guide.

9. Travel agencies that fail to pay the tour guide service fee according to the prescribed standards and time will not arrange a tour guide until it is paid.

10. If the contracting department under the travel agency has not signed an agreement with the company, it will refuse to arrange a tour guide.

11. Our company’s tour guides have the right to stop sending tours if they do not obey the schedule without special circumstances.

Tour guides are the soul of a travel agency, and scheduling is the nerve center of a travel agency, the basis for ensuring the quality of the team. A meticulous, conscientious, loyal and dedicated scheduling staff is so important to a travel agency.