The travel agency did not sign a travel contract with the guests.

Legal analysis: if a travel agency fails to sign a travel contract with tourists, the tourism administrative department shall order it to make corrections and impose a fine of more than 20,000 yuan and less than 6,543.8+10,000 yuan; If the circumstances are serious, it shall be ordered to suspend business for rectification 1 month to 3 months.

Legal basis: Article 55 of the Travel Agency Regulations violates the provisions of these regulations. If the travel agency is under any of the following circumstances, the tourism administrative department shall order it to make corrections and impose a fine of not less than 20,000 yuan but not more than 6,543,800 yuan; If the circumstances are serious, it shall be ordered to suspend business for rectification 1 month to 3 months;

(a) did not sign a travel contract with tourists;

(two) the travel contract signed with tourists does not specify the matters stipulated in Article 28 of these regulations;

(3) Entrusting the tourism business to other travel agencies without the consent of tourists;

(4) Entrusting the tourism business to a travel agency that does not have the corresponding qualifications;

(five) did not sign an entrustment contract with the entrusted travel agency to receive tourists.