Traditional Culture Encyclopedia - Travel guide - How to shape yourself into a tourism service staff with both ability and political integrity and good etiquette?
How to shape yourself into a tourism service staff with both ability and political integrity and good etiquette?
Tourism practitioners must have good etiquette qualities, good professional ethics, and high-quality service awareness.
Etiquette cultivation is a person’s quality and ability in dealing with others. Etiquette cultivation is not something you are born with, but you develop good etiquette cultivation through training. The first is to strengthen moral cultivation, and the second is to pay attention to personal cultivation, which requires individuals to pay attention to three aspects: character, temperament, and ability. The third is to enrich scientific and cultural knowledge, and the fourth is to improve psychological quality.
As we all know, tourism is a service industry and a window industry. During the tourism process, the services provided by the tourism industry to tourists are essentially etiquette services. The etiquette services provided by tourism workers in the whole process of tourism not only represent the reception level and service quality of an enterprise and industry, but also represent the degree of civilization and courtesy of a country. Every tourism worker should pay full attention to it. It can be seen that etiquette service is the essence and core of tourism etiquette, and it is the key to quality service.
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