Traditional Culture Encyclopedia - Travel guide - What are the basic ethics that tour guides must abide by?

What are the basic ethics that tour guides must abide by?

The basic ethics that tour guides must abide by mainly include: patriotism and enterprising, honesty and safety first.

Love your country and your enterprise: Love your country and travel, which is the first moral principle that tour guides should abide by. This requires tour guides to always put the interests of the country and tourists first in their work and not do anything that harms the image and interests of the country. Love and dedication: Tour guides should love their jobs, strive to improve their professional level and provide quality services for tourists. In the process of work, we should be serious and responsible, do our duty, and not neglect our duties.

Integrity-based: Integrity is the most basic professional ethics of tour guides. Tour guides should be honest and trustworthy, do not deceive tourists, do not shoddy, and maintain a good reputation. Warm and friendly: Tour guides should treat tourists warmly and friendly, and maintain a good service attitude. We should be proactive in our work, care about the needs and feelings of tourists and provide humanized services.

Safety first: Tour guides should put the safety of tourists in the first place, strictly abide by the travel safety regulations, and ensure the personal and property safety of tourists. In case of emergency, effective measures should be taken in time to ensure the safety of tourists. Abide by discipline and law: tour guides should strictly abide by national laws and regulations and rules and regulations of the tourism industry, and must not violate the rules or seek personal gain. At the same time, we should also guide tourists to abide by laws and regulations and maintain a good tourism order.

Tour guides need to protect the environment.

Tour guides should establish environmental awareness and protect tourism resources and ecological environment. In the process of tourism, we should guide tourists to travel in a civilized way, do not litter, do not destroy the environment, and realize the sustainable development of tourism.

Respect tourists: Tour guides should respect tourists' national habits, religious beliefs and personal privacy, and must not discriminate against or insult tourists. When communicating with tourists, we should pay attention to language civilization and appropriateness, and maintain good gfd and behavior.