What is the most effective way to make travel complaints?

Legal analysis: complaints must be made to the tourism quality supervision office. The National Tourism Administration stipulates that the time for accepting complaints is valid within 90 days from the date of the incident. On the basis of finding out the facts and distinguishing the responsibilities, the Tourism Quality Supervision Office will mediate the cases that can be mediated within 30 days to urge both parties to reach an agreement. After the quality supervision office makes a decision, it will issue a "Decision on Compensation for Quality Margin of Travel Agency" to both parties. If a party refuses to accept the decision, he may appeal to the tourism quality supervision office at the next higher level within 15 days after receiving the notice, or bring a lawsuit to the people's court.

Legal basis: Article 92 of the Tourism Law of the People's Republic of China stipulates that disputes between tourists and tour operators can be resolved through the following channels: (1) Both parties shall settle through consultation; (two) to apply for mediation to consumers' associations, tourism complaint acceptance agencies or relevant mediation organizations; (three) according to the arbitration agreement reached with the tour operators to the arbitration institution (four) to the people's court.