A must-have for Xinjiang travel, more than 100 consultation and complaint hotlines can always help you!

During travel

It is inevitable that there will be small "incidents"

If you encounter a dispute

How to protect your legal rights

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Please bookmark the following travel complaint and rights protection channels

You can make self-service complaints and rights protection anytime and anywhere

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Two online complaint channels

During the tour, if you find that your rights and interests have been infringed upon when it comes to travel agencies, tour guides, hotels, etc., you can directly Complaints can be made on the Xinjiang Cultural Tourism Complaints WeChat platform.

"Travel Xinjiang" applet

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Complaint and rights protection hotline collection

District-wide complaint service hotline

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Tourism Complaint Hotline of the Autonomous Region Epidemic Prevention and Control Duty Room

0991-5190878

0991-5190871

0991-5190981

Region-wide cultural and tourism service hotline

< p> District epidemic prevention and control consultation hotline

Other complaint and rights protection channels

For scenic spots If you are not satisfied with the service

You can contact the tourist service center for negotiation

If you are not satisfied with the tour guide service

You can report it to the customer service department of the travel agency

If you have any doubts about the prices of hotels and B&Bs

You can call the local market supervision and administration bureau for consultation

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As tourism in Xinjiang continues to heat up Xinjiang's cultural tourism and related departments attach great importance to tourists' travel experience in Xinjiang. In the future, they will continue to strengthen market supervision, attach great importance to epidemic prevention and control, fully implement safety supervision responsibilities, strictly regulate market operation order, and protect the legitimate rights and interests of tourists. I hope everyone Travel to Xinjiang and come back satisfied and comfortable.