Traditional Culture Encyclopedia - Travel guide - What is the important guarantee of tourist reception service?

What is the important guarantee of tourist reception service?

Provide high-quality reception services for tourists and provide necessary information for tourists.

The important guarantee of tourist reception service includes providing high-quality reception service for tourists and providing necessary information for tourists. Tourist reception services should include warm reception and considerate care for tourists, timely and accurately answer the questions raised by tourists, provide tourists with rich and comprehensive tourism information and suggestions, and ensure the safety and happiness of tourists.

The important guarantee of tourism reception service also includes establishing a perfect service system and management system, strengthening the professional training of tourism professionals, improving the service awareness and level of tourism professionals, improving the complaint feedback mechanism and continuous improvement mechanism.