Traditional Culture Encyclopedia - Travel guide - Should the tourist's property be lost by the travel agency?
Should the tourist's property be lost by the travel agency?
To this end, Li believes that according to the Regulations on the Administration of Travel Agencies, travel agencies should provide tourists with services that meet the needs of ensuring the personal and property safety of tourists. Items that endanger the personal and property safety of tourists shall be explained and clearly warned to tourists, and measures shall be taken to prevent the harm. However, the travel agency failed to fulfill this obligation seriously, resulting in the loss of its belongings, requiring the travel agency to refund the tour fare and compensate for the loss of the lost items. The travel agency said: In the process of organizing this trip to Hong Kong, Macao and Thailand, it complied with the relevant state regulations, handled travel accident insurance for tourists, and made clear explanations and warnings on the personal and property safety of tourists many times. Therefore, it should not be responsible for the loss of articles carried by tourists. According to convention and common sense, tourists' personal belongings belong to personal privacy and should be properly kept by themselves. If they lose it, they will be responsible for it.
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