Traditional Culture Encyclopedia - Travel guide - How should tourism disputes be resolved?
How should tourism disputes be resolved?
2. Apply for mediation to consumers' associations, tourist complaint acceptance agencies or relevant mediation organizations.
3. According to the arbitration agreement reached with the tour operators, apply to the arbitration institution for arbitration.
4. Bring a lawsuit to the people's court.
5. Tourists have the right to ask the travel agency to return the goods within 30 days after the end of the travel itinerary, and pay the return money in advance, or refund the expenses of paid travel items.
legal ground
Article 128 of the Contract Law stipulates that the parties may settle contract disputes through conciliation or mediation. If the parties are unwilling to settle or mediate, or the settlement or mediation fails, they may apply to an arbitration institution for arbitration according to the arbitration agreement. The parties to a foreign-related contract may apply for arbitration to an arbitration institution in China or other arbitration institutions according to the arbitration agreement. If the parties have not concluded an arbitration agreement or the arbitration agreement is invalid, they may bring a suit in a people's court. The parties shall perform legally effective judgments, arbitral awards and conciliation statements; Refuses to execute, the other party may request the people's court for execution.
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