What are the operational requirements of the Interim Provisions on the Management of Online Tourism Management Services?

The Interim Provisions on the Management of Online Tourism Management Services put forward the following requirements for management:

1, online travel platform operators should strengthen the audit of the text, pictures, audio and video uploaded to the platform to ensure the safety of information content; It should also verify and register the authenticity of the information such as the identity, administrative license, quality standard level and credit rating of the operators in the platform, and regularly check and update them.

2. Online tour operators shall protect the tourists' right of proper evaluation, and shall not block or delete tourists' evaluation of their products and services without authorization, and shall not mislead, substitute or force tourists to evaluate. The evaluation of tourists should be preserved and made public.

3. Online travel operators shall protect the personal information security of tourists, and shall not abuse big data and other technical means, set unfair trading conditions based on consumption records and travel preferences, and infringe on the legitimate rights and interests of tourists.

Extended data

The Interim Provisions on the Administration of Online Travel Services shall come into force on June 1 day, 2020.

The Ministry of Culture and Tourism recently issued the Interim Provisions on the Management of Online Tourism Management Services, which will be officially implemented from 10 to 1 this year, focusing on regulating the bad business practices of online travel platforms such as unreasonable low-cost travel and "killing" big data.

It is understood that the scope of application of this regulation covers operators who provide package tour services and transportation, accommodation, catering, sightseeing, entertainment and other services to tourists through the Internet in China.

According to the relevant person in charge of the Ministry of Culture and Tourism, this regulation adheres to the problem orientation, responds to the hot spots reflected by the society in recent years, the difficulties in market supervision and the pain points of industry development, and fills the gap in administrative norms in the field of online travel.

Xinhuanet-The new regulations of the Ministry of Culture and Tourism will promote the standardized operation of online tourism.