Traditional Culture Encyclopedia - Travel guide - What do you need to pay attention to if you want to teach yourself tourism management and take a tour guide certificate? What is the specific process?
What do you need to pay attention to if you want to teach yourself tourism management and take a tour guide certificate? What is the specific process?
Tour guide cards are generally divided into national tour guide cards, provincial tour guide cards and local tour guide cards. These cards are difficult before they are easy. The national tour guide card is the most difficult to test, but it is universal all over the country. It is recommended to test the national tour guide card.
2, about the qualification of tour guide card:
You can take the exam as long as you graduate from high school or technical secondary school or vocational high school with the same educational level. But now it seems that there are some different regulations everywhere. It depends on your area.
3, about the topic of the tour guide exam:
The topic of the tour guide card is also from each province. Although it is a national tour guide, it must be known by some provinces where the professional examination is located.
At present, there are about three exams: basic knowledge (this is a national and provincial book), tour guide business and on-site tour guide (this will talk about a certain number of scenic spots in advance and draw questions on the spot)
4. Regarding registration and fees:
If you really want to take the exam, you should first ask the Tourism Training Center, a department under the local tourism bureau. Registration fees and examination time vary from place to place. However, the registration fee for the tour guide card is not low, and it should be around 500. Then go to the training center to buy books and outlines.
5. Regarding whether it is easy to test:
In short, as long as you memorize all three books and all the words of the tour guide, you can pass. But this is not a simple thing. You should at least ensure that your memory is not bad and you don't dislike history and geography. These are the first things. You should prepare for a month and read books every day. It would be great if you have a good knowledge of history and geography. You'll relax a lot.
6. Another point is misunderstood by many people, because we often talk about taking the tour guide certificate, but what we get is not the tour guide certificate, but the tour guide qualification certificate. But you need this card to apply for a tour guide card from the local tourism bureau through the travel agency. This is a process, that is to say, you must sign a contract with the travel agency after the exam to get the tour guide card.
■ Registration conditions, time and requirements for the tour guide qualification examination ■
Registration conditions and requirements ※
Abide by the Constitution, love the motherland, adhere to the Four Cardinal Principles, have a high school education or above, be in good health, and have the knowledge and language skills to meet the needs of tour guides.
Exam content: ※:
First, the tour guide's comprehensive knowledge: for the written test,
The main contents are as follows:
(1) Tourism policies, regulations and current affairs politics every year
(2) Tour guide business (including tourism case analysis)
(3) Basic knowledge of national tour guides and local tour guides.
(4) Basic knowledge of Chinese language and literature (required for candidates in Beijing and Hunan)
(5) Guide foreign languages (foreign language candidates are required to take the exam, and Putonghua candidates are not required to take the exam)
Second, the ability of tour guide service: for on-site exams, that is, oral exams,
The main contents are as follows:
(1) tour guide's explanation ability
(2) the standard service ability of tour guides;
(3) the ability to deal with special problems of tour guides and respond to emergencies.
Foreign language candidates are required to take the "Tour Guide Service Ability" test in the language they apply for, and try interpretation (Chinese translation and foreign translation).
Registration and examination time: ※:
It is determined by each province according to its own situation. The registration time is generally from June to September every year, and the examination time is generally June10-February 12. For example, Guangdong province took the exam twice last year, and candidates should ask the local tourism bureau about the time of registration and examination.
Exam textbook ※
Written test textbook:
National tour guide foundation
Tour Guide Service
Tourism policies and regulations and professional ethics
Basic knowledge of local tour guides
Reference book: tourism case analysis
Oral materials:
Tour guide words of local tourist attractions
Standardized tour guide service
Emergency ability and emergency treatment of tour guides
Analysis inside and outside the examination room of tour guide qualification examination ■
One: Carefully plan and prepare information:
The qualification examination for tour guides in all provinces and cities in China is held once a year. The registration time is June-10, and the examination time is September-12. There are thousands of candidates in every province every year. With the standardization of the tourism industry, the examination is becoming more and more difficult, and with the benefit of the tour guide industry, the number of applicants is increasing. At present, the admission rate of provinces is only over 20%, which is lower than the admission rate of college entrance examination, and the competition is becoming increasingly fierce. How to win in the fierce competition, candidates must make a study plan. If foreign language candidates have a good foundation in foreign languages, they can apply for the foreign language tour guide qualification examination at one time. If you are not sure about your own foundation, it is suggested that you take the Putonghua Tour Guide Certificate for the first time, and then take a written and oral test of a foreign language in the second year to get a foreign language tour guide certificate.
(1) Prepare in advance: Generally, it is better to prepare a few months in advance, and you can carry out targeted comprehensive training for several textbooks in a few months. Some candidates didn't get the book until they signed up, so they checked the key points in the book. They didn't read the book systematically and didn't have time to do some related exercises. They didn't get comprehensive training in written and oral examinations. With luck, they went to the examination room without any certainty, guessing that they might get 60 points. As a result, they failed to pass the exam every year, and finally lost confidence and wasted a lot of time, money and energy.
(2) Collecting information: Just like taking the college entrance examination, there must be a complete set of teaching materials for the qualification examination of tour guides, as well as exercises and simulation questions matching the teaching materials.
Written test:
National tour guide foundation, practical policies and regulations and professional ethics, basic knowledge of local tour guides, reference books for tourism case analysis.
Oral test: local guide words guide standard service guide emergency handling and contingency ability.
(3) Study plan: Make a study plan, complete four textbooks and prepare a complete set of oral materials within a few months. After registration, according to this
Adjust the specific situation of the 2008 exam, and conduct comprehensive training two months before the exam after registration.
(4) Understand the information and register in time: the registration time and examination time are different in different provinces and cities. While studying hard, candidates should always pay attention to the dynamics of the local tourism bureau and the registration news of the tour guide qualification examination in the local newspaper. It is best to call the Tourism Bureau after June to inquire about the exact time of registration this year and make good preparations for registration.
Two: study hard, receive guidance, and practice and train with high intensity;
■ Written and oral test content and intensive study of tour guide qualification examination ■
There are four books in the written test textbook:
Tour guide foundation, tour guide business, tourism policies and regulations, local tour guide foundation
The contents of the basic national part of tour guides are generally divided into:
1: Overview of tourism knowledge
2. History and culture of China
3. Tourism Geography of China
4. Folk customs in China.
5. Religious culture in China
6. China ancient architecture and garden art.
7. China's literature and art
8. Food culture in China.
9. Local specialties of China.
10: China, Hong Kong, Macao and Taiwan regions and major tourist source countries.
The contents of tour guide business are generally divided into:
1: tour guide overview
2. Language art of tour guides
3. Tour guide skills
4. Tour guide procedures and problem solving.
5. Other tour guide services.
6. Handling of tourism accidents
7. Tour guide business related knowledge.
The contents of tourism policies and regulations are generally divided into:
1: the primary stage of socialism and Deng Xiaoping Theory and Theory of Three Represents
2. Socialist reform and construction
3. China's foreign policy towards Hongkong, Macau and Taiwan Province.
4. China's tourism policy
5. The rule of law and constitution in China.
6. Contract legal system
7. Travel agency management laws and regulations
8. Tour guide management rules and regulations
9. Travel safety and insurance laws and regulations
10: laws and regulations on entry and exit of tourists and luggage transportation
1 1: tourism hygiene and food hygiene management
12: tourism resources management laws and regulations system
13: laws and regulations on consumer rights protection and tourism complaints
14: professional ethics of tour guides
The basic contents of local tour guides are generally divided into:
1: General situation of this province
2. General situation of tourism in this province
3. Overview of major scenic cities in this province
4. Overview of the main tourist attractions in this province
5. The customs of this province.
6. Diet in this province
7. Specialty of this province
8. Celebrities, literature and art in this province.
There are three books and tutorials for the oral test:
Provincial tour guide words
Standardized tour guide service
Handling and Adaptability of Tour Guides' Special Problems
■ Application considerations ■
1. Materials to be submitted for examination registration:
1. My ID card (original); Temporary residence permit from other provinces.
2. Original academic certificate (graduated from high school or technical secondary school or above);
3. Recent health certificates issued by hospitals at or above the county (district) level (which must include routine examinations and two and a half examinations of liver function and hepatitis B).
PS: Health certificates issued by schools and hospitals and hospitals that do not meet the requirements cannot prove their health status; The health certificate can be used within the validity period;
4. Four bareheaded color photos of myself 1 inch;
5. Receive and fill in the complete "National Tour Guide Qualification Examination Registration Form" at the registration place.
6. Registration conditions: China citizens who have reached the age of 18, are in good health and have high school (including vocational middle school) or high school diploma.
7. Register with the Tourism Bureau where the household registration is located. College students register at the tourism bureau where the school is located. Those who work in the field must hold a struggle.
Industrial city temporary residence permit is registered in the Municipal Tourism Bureau.
8. Those who apply for the foreign language tour guide qualification examination shall have a college degree or above in foreign language major and a bachelor degree or above in non-foreign language major.
2. Examination time of tour guide qualification certificate in all provinces of China
1. written test time: generally from September of that year to the end of1February, and will be notified by the local tourism bureau after registration.
2. Oral test time: Generally speaking, the oral test is delayed for a period of time compared with the written test, and it is held from 10 to1February of that year. There will be a specific notice from the local tourism bureau after registration.
■ Provincial Tour Guide Qualification Examination-Application Roadmap ■
◆: First, establish the determination to apply for the tour guide qualification certificate;
The top ten high-income industries in China are more competitive than the college entrance examination. Are you confident to pass the exam? If you are determined to apply for a tour guide qualification certificate, whether you know it or not.
Travel, no matter what others say, no matter what difficulties you have, work hard towards your own goals and you will succeed.
◆: Prepare the examination materials:
1: Guide Qualification Examination Textbook
A: Written books and materials:
National tour guide foundation
Tour guide practice
Tourism policies and regulations
Basic knowledge of local tour guides (required written test books and teaching materials)
Tourism case analysis (written reference book)
B: oral books and materials:
Provincial tour guide words
Standardized tour guide service
Emergency handling and coping ability of tour guides (required oral test textbook)
C: Foreign language tour guide qualification examination books and materials: On the basis of Putonghua tour guide qualification examination books, try to guide a foreign language (Putonghua tour guides do not need to take a foreign language examination).
◆ Examination registration: The tour guide qualification examination is held once a year, and individual provinces take it twice a year. The registration time in each province is roughly from June to September. Call the local tourism bureau first to consult and register.
Time, and then at the registration time, bring your ID card and diploma to the local tourism bureau to register. Textbooks that can't be bought on the street can be bought at the Tourism Bureau at this time.
The bureau carefully consulted the written and oral information of the province. Be sure to call in advance for consultation, and don't miss the registration time. In our "exam subjects" column, I
We have listed the addresses and telephone numbers of tourism bureaus in all provinces and cities in China. You can also call the local 1 14 to consult the Tourism Bureau.
◆ Learning method:
After getting the textbooks, many candidates are faced with a lot of books and don't know where to start. Some candidates read slowly. They haven't finished reading a textbook for a month, and then they have.
Forget the front, remember nothing.
◆ Examination room play:
●: In the written examination room, read the examination paper carefully and answer the questions quickly, accurately and comprehensively. Finish the questions you can do first, then think about the questions you can't do, and answer all the questions as much as possible.
Examination questions Don't hand in the papers ahead of time if you finish the questions ahead of time. Check the answers carefully again and again, and then hand in the papers if they are accurate.
●: In the examination room of oral examination, you should dress neatly, behave in an all-round way, be calm, explain fluently, speak clearly, speak at a moderate speed, be quick-witted and smile.
Look at the kindness. Answer the examiner's questions. If you can't, make up your own answers. Don't ignore it. Before answering, I said to the examiner: I began to explain, and after answering, I told the examiner.
Said: My answer is over.
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