I bought a special ticket at Spring Airlines, but I can't find the order information. The money has been paid. I don't know if I was cheated.

I've been in this situation. At that time, you may have registered as a member, and then you didn't register as a member to book tickets, so the registered member couldn't find the order. You should have booked the ticket in the non-member area, so you can find it in the non-member area. You were very careful when you booked the ticket for the first time, so it was easy to make mistakes. That's what I did. I didn't know until I contacted the customer service. It will take a long time for the customer service phone to be connected.