Traditional Culture Encyclopedia - Travel guide - What's the difference between a travel consultant and a planner?
What's the difference between a travel consultant and a planner?
Tourism consultant profession
Because there is no accurate positioning of "professional characteristics" for "tourism consultants", most practitioners are working according to their own understanding.
There are several general services:
1: Provide guidance on scenic spots, tourist commodities and local cuisine.
2. Provide travelers with time and budget for planning in tourist attractions.
3. Provide passengers with hotel reservations, tour group reservations and special car reservations required by some guests.
Purpose: Let travelers visit the most scenic spots and learn more about local customs with the most reasonable budget and the most free way.
adjust
Staff in travel agencies who are responsible for coordinating and dispatching vehicles, tour guides, restaurants, hotels, scenic spots and other related tourism elements used by tourism teams.
Workflow and requirements of planning and debugging
I. Quotation
Arrange the route according to the other party's inquiry and provide the corresponding price information (quotation) with the quotation sheet;
Second, plan to log in.
After receiving the written notice of the plan from the tour agency, the number of tour groups, number of people, nationality, arrival/departure time and other related information will be sent. Will be recorded in the team dynamics table of the month. In case of verbal notification from the other party, we must ask the other party to reissue the plan in writing, or affix the special seal of the other party's business on our confirmation letter and sign it by the manager as confirmation.
Third, prepare the team dynamic table.
Prepare the reception plan, and register the special requirements such as the number of people, the number of escorts, arrival and departure flights (cars), time, hotels, restaurants, scenic spots, ground pick-up agencies, time and place for picking up the group one by one in the team dynamic table;
Fourth, plan to send.
Send the suggestions to all relevant units and implement them one by one.
1. housing: according to the number and requirements of the team, fax the reservation plan to the agreement hotel or the designated hotel and ask the other party to confirm it in writing. If there is any change in the number of people, please "change" it in time and fax it to the agreed hotel or the designated hotel for written confirmation; If the hotel can't receive it, it should inform the tour group in time and transfer to the same hotel after approval.
2. Car use: arrange car use according to the number of people and requirements, fax the car booking plan to the agreed team and ask the other party for written confirmation. If there is any change, make the change in time, fax it to the agreement group and ask the other party for written confirmation.
3. Dining: According to the number and requirements of the team, send the reservation plan to the restaurant by fax or telephone. If there is any change, make it in time, fax it to the appointed restaurant and ask the other party to confirm it in writing.
4. Ground agency: Fax the team reception notice to the appointed ground agency and ask the other party for written confirmation. If there is any change, make the change in time, fax it to the appointed institution, and ask the other party for written confirmation.
5. Return transportation: carefully implement and check the plan, issue a booking notice to the ticket seller, indicating the group number, number of people, flight (train number), ticket use time, ticket type and ticket quantity, which shall be signed by the agent. If there is any change, inform the ticketing staff in time.
Verb (short for verb) confirms intention.
After the implementation is completed one by one (or at the same time), prepare the reception confirmation, affix the confirmation stamp and fax it to the tour group to confirm receipt.
Budgeting estimate of intransitive verbs
Prepare the team's budget evaluation form. Indicate the pay-as-you-go fees and purposes. Send it to the finance manager for review, fill in the loan slip, submit it to the department manager for review and signature together with the budget slip, and submit it to the general manager for signature, and then go to the finance department to get the loan with the budget slip, reception plan and loan slip.
Seven, issued a plan
Prepare the reception plan and its attachments. The dispatcher signs and affixes the special seal for team planning. Inform the tour guide to collect the planning and accessories. Attachments include: list form, company statement with operation seal provided to the agreement unit, accompanying report filled out by tour guide, quality feedback form filled out by tourists (accompanying them all the way), cash to be paid in cash, etc. Tickets are counted face to face and signed by the tour guide.
VIII. Preparation for settlement
Fill in the company team statement, and affix the special seal for company finance after review. Fax the statement to the tour group for collection before the team arrives.
IX. Reimbursement
When the team trip stops, inform the tour guide to bring the reception plan, accompanying report, quality feedback sheet and original bill to the department dispatcher in time. The dispatcher specifically reviews the accompanying report filled out by the tour guide, and based on this, fills in the tour fee summary table and final statement, submits it to some managers for review and signature, then submits it to the finance department for review and signature, and then submits it to the finance department for review and signature, and then submits it to the finance department for reimbursement.
X. Account
Part of the money related to the group agreement unit will be recorded in the team expense schedule in time for verification.
Eleven, back to file
Clean up the original data of the group, and register and file the group data of this month at the end of each month for enquiry.
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