Traditional Culture Encyclopedia - Travel guide - What is the structure of human resources in scenic spots from the perspective of professional types? What are the characteristics?

What is the structure of human resources in scenic spots from the perspective of professional types? What are the characteristics?

From the perspective of professional types, the structure of human resources in scenic spots mainly includes tour guides, service personnel and technicians. The characteristics of different occupations are as follows:

1. Tour guide: Tour guide is a very important part of human resources in scenic spots. With rich tourism knowledge and explanation ability, it is responsible for providing professional tourism guidance and explanation services for tourists. It is necessary to understand the culture, historical background and natural scenery of the scenic spots, and to convey the information vividly to tourists.

2. Service personnel: Service personnel play a key role in the scenic spot. Responsible for providing tourists with basic living needs such as catering, accommodation and transportation. , and ensure that customers have a good experience throughout the journey. Good communication skills and friendliness are necessary for effective interaction with various types of customers.

3. Technical personnel: The technical team is an indispensable part to ensure the stable and safe operation of the scenic spot. Responsible for the maintenance of facilities and equipment, management of safety measures and handling of emergencies play an important role in ensuring customer safety and leaving a good impression.