Why do we need a deposit for outbound travel?

When my country began to open up outbound tourism in 1988, the tourism industry in Beijing and Shanghai had already begun to see the phenomenon of "guaranteed deposits", which are now deposits. The main purpose is to prevent people from staying abroad by taking advantage of travel opportunities.

There are no clear provisions on collecting travel deposits in my country’s three existing tourism laws and regulations. Once a guest fails to return, the embassy of the country where he or she is staying will punish the travel agency, usually suspending the visa for three months or half a year. The loss caused by the suspension is much greater than the deposit paid by the tourist. In addition, travel agencies may be fined financially, or their outbound travel business may be suspended, or their licenses may be revoked. Therefore, travel agencies are also very strict when reviewing the information of tourists traveling abroad. In addition to Southeast Asia, countries such as "Japan, South Korea, Europe, and Australia" basically charge a travel deposit of 50,000 to 100,000.

You may be more concerned about the following two questions:?

First, whether to pay the deposit or not, who decides how much to pay? In actual operation, it is usually up to the travel agency itself to decide who pays and who does not. It is judged that for countries such as Japan, South Korea, Europe, and Australia, most people need to pay a deposit. At the same time, it is based on the work certificate, bank deposit certificate, income source certificate, real estate certificate, car ownership certificate and other materials provided by the customer. Some subjective judgments, and at the same time determine the amount of the deposit!?

Second, how can you rest assured when the deposit is handed over to you! In the words of some tourists I have met once, "You don't trust me as a travel agency, I They also don’t trust travel agencies.” For this reason, my country Travel Sports Travel Agency (Qucheng Travel Network) cooperated with the third party Standard Chartered Bank. The travel agency, Standard Chartered Bank, and tourists signed a tripartite agreement on an equal basis in accordance with the relevant laws and regulations of our country. Tourists only The agreed deposit amount needs to be deposited into a personal settlement account associated with the travel agency's designated account. This also avoids the worries of tourists! No longer need to carry a lot of cash to travel agencies!?

As for outbound travel deposits, as long as the general environment of our country does not change, the country has not issued corresponding regulations to effectively avoid Measures taken to cause heavy losses to travel agencies and affect the country's image due to stranded tourists. The form of the deposit will not change!

Notice of the National Tourism Administration on regulating matters related to outbound travel deposits

Travel Development [2015] No. 281

Tourism committees and bureaus of all provinces, autonomous regions, and municipalities directly under the Central Government, and the Xinjiang Production and Construction Corps Tourism Bureau:

Recently, mass incidents have occurred in some places due to travel agencies collecting tourists' outbound travel deposits and failing to refund them as agreed, seriously infringing upon the situation. violate consumer rights and cause adverse social impacts. In order to regulate the collection of outbound travel deposits and other related matters, the following is hereby notified:

1. Attach great importance and deploy arrangements to clean up outbound travel deposits

All localities must immediately deploy local outbound agencies and outbound operators Travel agency branches and service outlets established by outbound travel agencies in the tourism business shall carry out self-examination and cleanup of the collection of outbound travel deposits. If an outbound travel deposit is collected, the fund custody method with the participation of a bank shall be used. The deposit shall not be collected directly in cash or cash transfer, and tourists shall not be required to directly deposit the outbound travel deposit into the personal account provided by the travel agency and its staff; there is The above problems must be rectified immediately.

2. Strengthen guidance and standardize the collection of outbound travel deposits

All localities should urge travel agencies that have not implemented bank custody of outbound travel deposits to actively cooperate with local commercial banks to establish long-term, stable Bank custody working mechanism for outbound travel deposits; fully disclose relevant information to tourists, and sign a tripartite custody agreement for outbound travel deposits involving travel agencies, tourists, and banks to clarify the rights and obligations of all parties, the period for freezing funds, and the conditions for unfreezing funds , process, as well as the conditions, period, text format, account information and other major matters for deducting the margin.

3. Expand publicity and strengthen risk prevention awareness

All localities should strengthen publicity, increase social awareness and influence of the outbound travel deposit bank custody mechanism, and guide tourists to actively choose bank custody Pay the outbound travel deposit to ensure the safety of your funds. If the outbound travel deposit cannot be returned as agreed, you should report the case to the public security agency in a timely manner to safeguard your legitimate rights and interests. It is necessary to actively guide outbound agencies to strengthen their awareness of risk prevention, strengthen internal management, and eliminate financial security risks.

4. Strengthen supervision and properly handle mass incidents

All localities must strengthen dynamic inspections of travel agencies’ collection of outbound travel deposits and promptly identify potential problems. Once a problem occurs, we must rely on the local party committee and government and cooperate with the public security department to handle it properly to avoid triggering mass incidents.

National Tourism Administration

December 23, 2015

Data source: Baidu Encyclopedia: Notice of the National Tourism Administration on regulating matters related to outbound travel deposits

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