Regulations of Kunming Municipality on Tourism Supervision (revised in 2007)

Chapter I General Provisions Article 1 In order to strengthen tourism management, standardize the order of the tourism market, safeguard the legitimate rights and interests of tourists, tour operators and service personnel, and promote the development of tourism, these Regulations are formulated in accordance with relevant national laws and regulations and in light of the actual situation of this Municipality. Article 2 All units and individuals engaged in tourism supervision and business activities within the administrative area of this Municipality shall abide by these Regulations. Article 3 The municipal tourism administrative department shall be responsible for the supervision and administration of tourism in the whole city, and the tourism administrative departments of counties (cities, districts) shall be responsible for the supervision and administration of tourism within their respective administrative areas according to their administrative authority.

The tourism supervision institutions subordinate to the tourism administrative departments shall be responsible for the tourism supervision business within their respective administrative areas according to the authorization, and their funds shall be included in the fiscal budget at the same level.

Industry and commerce, price, urban management, public security, transportation, environmental protection, landscaping, health, culture, nationality, religion, production safety supervision, quality and technical supervision, labor and social security and other relevant departments shall, within the scope of their respective functions and duties, work together to do a good job in tourism supervision. Article 4 The principle of combining administrative law enforcement supervision with social supervision, combining supervision with guidance, and combining education with punishment shall be implemented in tourism supervision. Article 5 Any unit or individual has the right to report and complain about acts that violate tourism laws, regulations and rules. Article 6 The people's governments of cities and counties (cities, districts) shall commend and reward the units and individuals that have made remarkable achievements in improving the quality of tourism services and maintaining the order of the tourism market. Chapter II Supervisory Duties and Procedures Article 7 The tourism administrative department shall perform the following supervisory duties:

(a) to publicize the relevant tourism laws, regulations and rules, and advocate civilized tourism;

(two) to check the implementation of relevant tourism laws, regulations and rules;

(three) to accept reports and complaints about violations of relevant tourism laws, regulations and rules;

(four) to correct and investigate violations of relevant tourism laws, regulations and rules;

(five) in conjunction with the relevant departments to supervise and inspect the safety production of tourism operators, and guide the tourism industry associations to independently establish a rescue mechanism for tourism safety risks;

(six) the implementation of tourism business integrity announcement system;

(seven) the management and supervision of tourism inspectors. Eighth tourism supervision institutions shall exercise the following functions and powers:

(a) to investigate the relevant units and individuals to understand the case, and make a record;

(two) to inspect the tourist business premises;

(three) withheld for illegal activities of property, tourism business license, tour guide (qualification) certificate, shall be dealt with according to law;

(4) consulting and copying contracts, invoices, account books, bills, records, documents, business correspondence and other relevant materials related to illegal business activities;

(five) to punish illegal acts in accordance with these regulations.

Counties (cities, districts) that have not established tourism supervision institutions shall exercise the functions and powers listed in the preceding paragraph by the tourism administrative departments. Article 9 Tourism supervision adopts the methods of annual examination, daily inspection, joint inspection, electronic information inspection and case investigation. Article 10 A tourism supervision institution may issue a notice of inquiry on tourism supervision, a notice of investigation on tourism supervision and a notice of handling tourism complaints to tourism operators and tourism service personnel, and the units and individuals that receive the notice shall handle them as required. Eleventh tourism supervisors should undergo training and assessment, and obtain the administrative law enforcement certificate before they can engage in tourism supervision. Twelfth tourism supervisors shall abide by the following provisions:

Loyal to their duties, fair law enforcement, civilized supervision;

(2) Providing consulting services on tourism laws, regulations and rules for units and individuals engaged in tourism;

(three) keep the work secrets and the business secrets of the administrative counterpart;

(four) accept the supervision of the tourism administration department and social supervision. Thirteenth tourism inspectors shall conduct supervision by two or more people at the same time, and produce valid law enforcement certificates; Offenders, the parties have the right to refuse supervision. Fourteenth to investigate and deal with violations of relevant tourism laws, regulations and rules, in accordance with the following procedures:

Registration;

(2) Investigation and evidence collection;

(three) to listen to the debate, and to hold a hearing if the conditions for hearing are met;

(four) to make a decision on administrative punishment or to dismiss the case;

(5) Serving a written decision on punishment or a notice of decision to cancel a case. Fifteenth penalties for illegal acts shall be made within 30 days from the date of filing the case. If the situation is complicated, it may be extended for up to 30 days with the approval of the person in charge of the tourism administration department. Sixteenth tourism supervision personnel to handle tourism supervision cases, one of the following circumstances, should be avoided; The parties also have the right to ask them to avoid:

(a) himself or his near relatives are parties to the case;

(2) He or his close relatives have an interest in the case;

(3) Having other relations with the parties to the case, which may affect the fair handling of the case.

The withdrawal of the personnel of the tourism supervision institution shall be decided by the person in charge of the tourism supervision institution; The withdrawal of the person in charge of the tourism supervision institution shall be decided by the person in charge of the tourism administration department.