Traditional Culture Encyclopedia - Travel guide - What are the positions in travel agencies?

What are the positions in travel agencies?

The work of travel agencies mainly includes the following categories:

1. Guide: They are responsible for showing tourists around the scenic spots and providing them with detailed explanations and introductions.

2. Receptionist: They are responsible for receiving tourists, providing them with advice and answers, and assisting in handling tourists' complaints and questions.

3. Dispatcher: responsible for contacting travel suppliers and arranging the itinerary and accommodation of the team.

4. Financial personnel: responsible for the financial management of travel agencies, including accounting, cost accounting, tax declaration, etc.

5. Marketing personnel: responsible for the marketing of travel agencies, including market research, product planning, advertising, etc.

6. Customer service staff: responsible for the after-sales service of tourists, including complaint handling and return visit.

7. Administrative staff: responsible for the daily administrative work of the travel agency, including document processing, meeting organization, goods procurement, etc.